Exit Interview Survey
This comprehensive exit interview survey helps HR teams understand why employees leave and what can be improved. The multi-page format covers: basic information, primary and secondary reasons for departure, detailed job satisfaction ratings, management and culture assessment, and final recommendations. Features include eNPS (employee Net Promoter Score) for tracking employer reputation, matrix questions for structured feedback, and smart conditional logic. Perfect for identifying retention issues, improving management practices, and building a positive alumni network.
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export function exitInterview(form: FormTs) {
// Exit Interview Form - Comprehensive HR offboarding survey
// Demonstrates: Multi-page (Pages), MatrixQuestion, RatingScale, comprehensive conditional logic
// ============================================
// HEADER
// ============================================
form.addRow(row => {
row.addTextPanel('header', {
label: 'Exit Interview Survey',
computedValue: () => 'Your honest feedback helps us build a better workplace',
customStyles: {
backgroundColor: '#6366f1',
color: 'white',
padding: '24px',
borderRadius: '12px',
textAlign: 'center'
}
});
});
form.addRow(row => {
row.addTextPanel('confidentiality', {
computedValue: () => 'All responses are confidential and will be used only to improve our organization.',
customStyles: {
backgroundColor: '#f1f5f9',
padding: '12px',
borderRadius: '8px',
fontSize: '14px',
textAlign: 'center',
fontStyle: 'italic'
}
});
});
// ============================================
// MULTI-PAGE STRUCTURE
// ============================================
const pages = form.addPages('exitPages', {
heightMode: 'current-page'
});
// ============================================
// PAGE 1: Basic Information
// ============================================
const page1 = pages.addPage('basicInfo');
page1.addRow(row => {
row.addTextPanel('page1Title', {
label: 'Step 1 of 5: Your Information',
customStyles: {
backgroundColor: '#eef2ff',
padding: '12px 16px',
borderRadius: '8px',
fontWeight: 'bold'
}
});
});
const infoSection = page1.addSubform('infoSection', {
customStyles: { padding: '16px', borderRadius: '8px', border: '1px solid #e2e8f0' }
});
infoSection.addRow(row => {
row.addDropdown('department', {
label: 'Department',
options: [
{ id: 'engineering', name: 'Engineering' },
{ id: 'sales', name: 'Sales' },
{ id: 'marketing', name: 'Marketing' },
{ id: 'hr', name: 'Human Resources' },
{ id: 'finance', name: 'Finance' },
{ id: 'operations', name: 'Operations' },
{ id: 'customer-success', name: 'Customer Success' },
{ id: 'product', name: 'Product' },
{ id: 'other', name: 'Other' }
],
placeholder: 'Select department',
isRequired: true
}, '1fr');
row.addDropdown('tenure', {
label: 'Length of Employment',
options: [
{ id: 'less-6', name: 'Less than 6 months' },
{ id: '6-12', name: '6-12 months' },
{ id: '1-2', name: '1-2 years' },
{ id: '2-5', name: '2-5 years' },
{ id: '5+', name: 'More than 5 years' }
],
placeholder: 'Select tenure',
isRequired: true
}, '1fr');
});
infoSection.addRow(row => {
row.addDropdown('role', {
label: 'Role Level',
options: [
{ id: 'entry', name: 'Entry Level' },
{ id: 'mid', name: 'Mid Level' },
{ id: 'senior', name: 'Senior Level' },
{ id: 'lead', name: 'Team Lead' },
{ id: 'manager', name: 'Manager' },
{ id: 'director', name: 'Director+' }
],
placeholder: 'Select level'
}, '1fr');
row.addDropdown('workArrangement', {
label: 'Work Arrangement',
options: [
{ id: 'office', name: 'Full-time Office' },
{ id: 'remote', name: 'Full-time Remote' },
{ id: 'hybrid', name: 'Hybrid' }
],
placeholder: 'Select arrangement'
}, '1fr');
});
page1.addRow(row => {
row.addButton('next1', {
label: 'Next: Reason for Leaving',
onClick: () => pages.goToPage('leavingReason')
});
});
// ============================================
// PAGE 2: Reason for Leaving
// ============================================
const page2 = pages.addPage('leavingReason');
page2.addRow(row => {
row.addTextPanel('page2Title', {
label: 'Step 2 of 5: Reason for Leaving',
customStyles: {
backgroundColor: '#eef2ff',
padding: '12px 16px',
borderRadius: '8px',
fontWeight: 'bold'
}
});
});
const reasonSection = page2.addSubform('reasonSection', {
customStyles: { padding: '16px', borderRadius: '8px', border: '1px solid #e2e8f0' }
});
reasonSection.addRow(row => {
row.addDropdown('primaryReason', {
label: 'Primary reason for leaving',
options: [
{ id: 'new-opportunity', name: 'Better opportunity elsewhere' },
{ id: 'career-growth', name: 'Limited career growth' },
{ id: 'compensation', name: 'Compensation/Benefits' },
{ id: 'management', name: 'Issues with management' },
{ id: 'culture', name: 'Company culture' },
{ id: 'work-life', name: 'Work-life balance' },
{ id: 'relocation', name: 'Relocation/Personal reasons' },
{ id: 'job-fit', name: 'Role not a good fit' },
{ id: 'layoff', name: 'Layoff/Restructuring' },
{ id: 'other', name: 'Other' }
],
placeholder: 'Select primary reason',
isRequired: true
});
});
reasonSection.addRow(row => {
row.addCheckboxList('secondaryReasons', {
label: 'Other contributing factors (select all that apply)',
options: [
{ id: 'salary', name: 'Salary below market rate' },
{ id: 'benefits', name: 'Inadequate benefits' },
{ id: 'promotion', name: 'Lack of promotion opportunities' },
{ id: 'training', name: 'Insufficient training/development' },
{ id: 'recognition', name: 'Lack of recognition' },
{ id: 'workload', name: 'Excessive workload' },
{ id: 'stress', name: 'High stress environment' },
{ id: 'communication', name: 'Poor communication' },
{ id: 'tools', name: 'Outdated tools/technology' },
{ id: 'remote', name: 'Remote work policy' }
],
orientation: 'vertical'
});
});
reasonSection.addRow(row => {
row.addTextarea('reasonDetails', {
label: 'Please elaborate on your reasons',
placeholder: 'Share any additional context about your decision to leave...',
rows: 4,
autoExpand: true
});
});
page2.addRow(row => {
row.addButton('back2', {
label: 'Back',
onClick: () => pages.goToPage('basicInfo')
});
row.addEmpty('1fr');
row.addButton('next2', {
label: 'Next: Job Satisfaction',
onClick: () => pages.goToPage('satisfaction')
});
});
// ============================================
// PAGE 3: Job Satisfaction
// ============================================
const page3 = pages.addPage('satisfaction');
page3.addRow(row => {
row.addTextPanel('page3Title', {
label: 'Step 3 of 5: Job Satisfaction',
customStyles: {
backgroundColor: '#eef2ff',
padding: '12px 16px',
borderRadius: '8px',
fontWeight: 'bold'
}
});
});
const satisfactionSection = page3.addSubform('satisfactionSection', {
customStyles: { padding: '16px', borderRadius: '8px', border: '1px solid #e2e8f0' }
});
satisfactionSection.addRow(row => {
row.addMatrixQuestion('jobSatisfaction', {
label: 'Please rate your satisfaction with the following aspects:',
rows: [
{ id: 'job-role', label: 'Your day-to-day job responsibilities', isRequired: true },
{ id: 'compensation', label: 'Compensation and benefits', isRequired: true },
{ id: 'workload', label: 'Workload and work-life balance', isRequired: false },
{ id: 'growth', label: 'Career growth opportunities', isRequired: false },
{ id: 'training', label: 'Training and development', isRequired: false },
{ id: 'tools', label: 'Tools and resources provided', isRequired: false }
],
columns: [
{ id: '1', label: 'Very Dissatisfied' },
{ id: '2', label: 'Dissatisfied' },
{ id: '3', label: 'Neutral' },
{ id: '4', label: 'Satisfied' },
{ id: '5', label: 'Very Satisfied' }
],
striped: true,
fullWidth: true
});
});
satisfactionSection.addRow(row => {
row.addRatingScale('overallSatisfaction', {
preset: 'satisfaction',
label: 'Overall, how satisfied were you working here?',
alignment: 'center',
size: 'lg'
});
});
page3.addRow(row => {
row.addButton('back3', {
label: 'Back',
onClick: () => pages.goToPage('leavingReason')
});
row.addEmpty('1fr');
row.addButton('next3', {
label: 'Next: Management & Culture',
onClick: () => pages.goToPage('management')
});
});
// ============================================
// PAGE 4: Management & Culture
// ============================================
const page4 = pages.addPage('management');
page4.addRow(row => {
row.addTextPanel('page4Title', {
label: 'Step 4 of 5: Management & Culture',
customStyles: {
backgroundColor: '#eef2ff',
padding: '12px 16px',
borderRadius: '8px',
fontWeight: 'bold'
}
});
});
const managementSection = page4.addSubform('managementSection', {
title: 'Your Direct Manager',
customStyles: { padding: '16px', borderRadius: '8px', border: '1px solid #e2e8f0' }
});
managementSection.addRow(row => {
row.addMatrixQuestion('managerRating', {
label: 'Please rate your direct manager on the following:',
rows: [
{ id: 'communication', label: 'Clear communication', isRequired: true },
{ id: 'support', label: 'Provided support and guidance', isRequired: true },
{ id: 'feedback', label: 'Gave constructive feedback', isRequired: false },
{ id: 'recognition', label: 'Recognized good work', isRequired: false },
{ id: 'fairness', label: 'Treated team fairly', isRequired: false },
{ id: 'advocacy', label: 'Advocated for team needs', isRequired: false }
],
columns: [
{ id: '1', label: 'Poor' },
{ id: '2', label: 'Fair' },
{ id: '3', label: 'Good' },
{ id: '4', label: 'Very Good' },
{ id: '5', label: 'Excellent' }
],
striped: true,
fullWidth: true
});
});
const cultureSection = page4.addSubform('cultureSection', {
title: 'Company Culture',
customStyles: { padding: '16px', borderRadius: '8px', backgroundColor: '#f8fafc' }
});
cultureSection.addRow(row => {
row.addRatingScale('cultureRating', {
preset: 'likert-5',
label: 'The company culture was positive and inclusive',
alignment: 'center',
lowLabel: 'Strongly Disagree',
highLabel: 'Strongly Agree'
});
});
cultureSection.addRow(row => {
row.addSuggestionChips('culturePositives', {
label: 'What did you appreciate about our culture?',
suggestions: [
{ id: 'teamwork', name: 'Collaborative Team' },
{ id: 'innovation', name: 'Innovation Focus' },
{ id: 'diversity', name: 'Diversity & Inclusion' },
{ id: 'transparency', name: 'Transparency' },
{ id: 'flexibility', name: 'Flexibility' },
{ id: 'learning', name: 'Learning Culture' },
{ id: 'values', name: 'Strong Values' },
{ id: 'social', name: 'Social Events' }
],
max: 4,
alignment: 'center'
});
});
cultureSection.addRow(row => {
row.addSuggestionChips('cultureImprovements', {
label: 'What aspects of culture need improvement?',
suggestions: [
{ id: 'communication', name: 'Communication' },
{ id: 'recognition', name: 'Recognition' },
{ id: 'worklife', name: 'Work-Life Balance' },
{ id: 'leadership', name: 'Leadership' },
{ id: 'growth', name: 'Career Growth' },
{ id: 'processes', name: 'Processes' },
{ id: 'collaboration', name: 'Cross-team Collab' },
{ id: 'trust', name: 'Trust & Safety' }
],
max: 4,
alignment: 'center'
});
});
page4.addRow(row => {
row.addButton('back4', {
label: 'Back',
onClick: () => pages.goToPage('satisfaction')
});
row.addEmpty('1fr');
row.addButton('next4', {
label: 'Next: Final Thoughts',
onClick: () => pages.goToPage('final')
});
});
// ============================================
// PAGE 5: Final Thoughts & Recommendations
// ============================================
const page5 = pages.addPage('final');
page5.addRow(row => {
row.addTextPanel('page5Title', {
label: 'Step 5 of 5: Final Thoughts',
customStyles: {
backgroundColor: '#eef2ff',
padding: '12px 16px',
borderRadius: '8px',
fontWeight: 'bold'
}
});
});
const recommendSection = page5.addSubform('recommendSection', {
title: 'Would You Recommend Us?',
customStyles: () => {
const nps = recommendSection.ratingScale('eNPS')?.npsCategory();
if (nps === 'promoter') return { backgroundColor: '#d1fae5', padding: '16px', borderRadius: '8px' };
if (nps === 'passive') return { backgroundColor: '#fef3c7', padding: '16px', borderRadius: '8px' };
if (nps === 'detractor') return { backgroundColor: '#fee2e2', padding: '16px', borderRadius: '8px' };
return { padding: '16px', borderRadius: '8px', border: '1px dashed #cbd5e1' };
}
});
recommendSection.addRow(row => {
row.addRatingScale('eNPS', {
preset: 'nps',
label: 'How likely are you to recommend this company as a place to work?',
showCategoryLabel: true,
showSegmentColors: true,
showConfettiOnPromoter: true
});
});
recommendSection.addRow(row => {
row.addThumbRating('rehire', {
label: 'Would you consider returning to this company in the future?',
showLabels: true,
upLabel: 'Yes, possibly',
downLabel: 'No',
alignment: 'center',
size: 'lg'
});
});
const suggestionsSection = page5.addSubform('suggestionsSection', {
title: 'Your Recommendations',
customStyles: { padding: '16px', borderRadius: '8px', backgroundColor: '#f8fafc' }
});
suggestionsSection.addRow(row => {
row.addTextarea('improvements', {
label: 'What could we do differently to retain employees like you?',
placeholder: 'Your suggestions are valuable...',
rows: 3,
autoExpand: true
});
});
suggestionsSection.addRow(row => {
row.addTextarea('bestMemory', {
label: 'What was the best part of working here?',
placeholder: 'Share a positive memory or experience...',
rows: 2,
autoExpand: true
});
});
suggestionsSection.addRow(row => {
row.addTextarea('additionalComments', {
label: 'Any additional comments?',
placeholder: 'Anything else you would like to share...',
rows: 3,
autoExpand: true
});
});
const contactPrefs = page5.addSubform('contactPrefs', {
title: 'Follow-up Preferences',
customStyles: { padding: '16px', borderRadius: '8px', border: '1px solid #e2e8f0' }
});
contactPrefs.addRow(row => {
row.addCheckbox('alumniNetwork', {
label: 'Add me to the alumni network for future opportunities'
});
});
contactPrefs.addRow(row => {
row.addCheckbox('allowFollowUp', {
label: 'HR may contact me for follow-up questions'
});
});
contactPrefs.addRow(row => {
row.addEmail('personalEmail', {
label: 'Personal email (for alumni network)',
placeholder: 'your.personal@email.com',
isVisible: () => contactPrefs.checkbox('alumniNetwork')?.value() === true
});
});
page5.addRow(row => {
row.addButton('back5', {
label: 'Back',
onClick: () => pages.goToPage('management')
});
row.addEmpty('1fr');
});
// ============================================
// FORM CONFIGURATION
// ============================================
form.configureSubmitButton({
label: 'Submit Exit Interview',
isVisible: () => {
const currentPage = pages.currentPageIndex();
return currentPage === 4; // Show only on last page (0-indexed)
}
});
form.configureCompletionScreen({
type: 'text',
title: 'Thank You for Your Feedback',
message: 'Your insights are invaluable in helping us create a better workplace. We wish you all the best in your future endeavors!'
});
}
Frequently Asked Questions
When should exit interviews be conducted?
Ideally conduct exit interviews during the last week of employment but before the final day. This gives employees time to reflect while still engaged. Some companies also send a follow-up survey 1-3 months after departure when emotions have settled.
How do I ensure honest feedback in exit interviews?
Guarantee confidentiality and explain how feedback is used (aggregated, not attributed). Have HR conduct interviews rather than direct managers. Consider third-party anonymous surveys for sensitive topics. Emphasize that honest feedback helps future employees.
What is eNPS and why is it important?
Employee Net Promoter Score (eNPS) measures how likely employees are to recommend your company as a workplace. It's a key indicator of employer brand health. Track eNPS from exit interviews over time and compare with active employee surveys.
How should I handle negative manager feedback?
Look for patterns across multiple departures before acting on individual feedback. Share anonymized themes with leadership. Use feedback for manager coaching and development. Balance exit feedback with ongoing 360-degree reviews.
What should we do with exit interview data?
Aggregate data quarterly to identify trends. Track reasons for leaving by department, tenure, and role level. Calculate turnover costs and ROI of retention initiatives. Share high-level insights with leadership and use for strategic planning.
Should exit interviews be mandatory?
Making them mandatory can feel coercive and reduce honest feedback. Instead, strongly encourage participation by explaining the value and keeping it brief. Offer both interview and written survey options to accommodate preferences.