Property Showing Feedback
The Property Showing Feedback form helps real estate agents capture valuable buyer insights immediately after showings. This survey collects interest levels, property impressions, agent performance feedback, and next steps intent. By understanding what buyers liked and disliked about each property, agents can refine their matching algorithm and close deals faster. The conditional logic adapts questions based on interest level.
Try the Form
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
151
152
153
154
155
156
157
158
159
160
161
162
163
164
165
166
167
168
169
170
171
172
173
174
175
176
177
178
179
180
181
182
183
184
185
186
187
188
189
190
191
192
193
194
195
196
197
198
199
200
201
202
203
204
205
206
207
208
209
210
211
212
213
214
215
216
217
218
219
220
221
222
223
224
225
226
227
228
229
230
231
232
233
234
235
236
237
238
239
240
241
242
243
244
245
246
247
248
249
250
251
252
253
254
255
256
257
258
259
260
261
262
263
264
265
266
267
268
269
270
271
272
273
274
275
276
277
278
279
280
281
282
283
284
285
286
287
288
289
290
291
292
293
294
295
296
297
298
299
300
301
302
303
304
305
306
307
308
309
310
311
312
313
314
315
316
317
318
319
320
321
322
323
324
325
326
327
328
329
330
331
332
333
334
335
336
337
338
339
340
341
342
343
344
345
346
347
348
349
350
351
352
353
354
355
356
357
358
359
360
361
362
363
364
365
366
367
368
369
370
371
372
373
374
375
376
377
378
379
380
381
382
383
384
385
386
387
388
389
390
391
392
393
394
395
396
397
398
399
400
401
402
403
404
405
406
407
408
409
410
411
412
413
414
415
416
417
418
419
420
421
422
423
424
425
426
427
428
429
430
431
432
433
434
435
436
437
438
439
440
441
442
443
444
445
446
447
448
449
450
451
452
453
454
455
456
457
458
459
460
461
export function realEstateShowingSurvey(form: FormTs) {
// Property Showing Feedback - Real estate buyer feedback after viewings
// Demonstrates: StarRating, Slider, RadioButton, Dropdown, MatrixQuestion, Integer, ThumbRating, Datepicker, PriceDisplay
// ============================================
// HEADER
// ============================================
form.addRow(row => {
row.addTextPanel('header', {
label: 'Property Showing Feedback',
computedValue: () => 'Thank you for viewing this property. Your feedback helps us find your perfect home.',
customStyles: {
background: 'linear-gradient(135deg, #0891b2 0%, #06b6d4 100%)',
color: 'white',
padding: '24px',
borderRadius: '12px',
textAlign: 'center'
}
});
});
// ============================================
// SECTION 1: Property Details
// ============================================
const detailsSection = form.addSubform('detailsSection', {
title: 'Property Information'
});
detailsSection.addRow(row => {
row.addTextbox('propertyAddress', {
label: 'Property address',
placeholder: '123 Main Street, City',
isRequired: true
});
});
detailsSection.addRow(row => {
row.addDatepicker('showingDate', {
label: 'Showing date',
isRequired: true
}, '1fr');
row.addDropdown('propertyType', {
label: 'Property type',
options: [
{ id: 'house', name: 'Single-family home' },
{ id: 'condo', name: 'Condo / Apartment' },
{ id: 'townhouse', name: 'Townhouse' },
{ id: 'multi', name: 'Multi-family' },
{ id: 'land', name: 'Land / Lot' },
{ id: 'commercial', name: 'Commercial' }
]
}, '1fr');
});
detailsSection.addRow(row => {
row.addInteger('askingPrice', {
label: 'Asking price ($)',
min: 0,
placeholder: '500000'
}, '1fr');
row.addInteger('bedrooms', {
label: 'Bedrooms',
min: 0,
max: 20,
placeholder: '3'
}, '1fr');
row.addInteger('sqft', {
label: 'Square feet',
min: 0,
placeholder: '2000'
}, '1fr');
});
// ============================================
// SECTION 2: Interest Level
// ============================================
const interestSection = form.addSubform('interestSection', {
title: 'Your Interest Level',
customStyles: () => {
const interest = interestSection.slider('interestLevel')?.value() ?? 5;
if (interest >= 8) return { backgroundColor: '#d1fae5', padding: '16px', borderRadius: '8px', border: '2px solid #10b981' };
if (interest <= 3) return { backgroundColor: '#fee2e2', padding: '16px', borderRadius: '8px' };
return { backgroundColor: '#f8fafc', padding: '16px', borderRadius: '8px' };
}
});
interestSection.addRow(row => {
row.addSlider('interestLevel', {
label: () => {
const level = interestSection.slider('interestLevel')?.value() ?? 5;
if (level >= 8) return 'How interested are you in this property? (Very Interested!)';
if (level <= 3) return 'How interested are you in this property? (Not a match)';
return 'How interested are you in this property?';
},
min: 1,
max: 10,
defaultValue: 5,
showValue: true,
unit: '/10'
});
});
// High interest follow-up
interestSection.addRow(row => {
row.addRadioButton('nextSteps', {
label: 'What would you like to do next?',
options: [
{ id: 'offer', name: 'Ready to make an offer' },
{ id: 'second', name: 'Schedule a second showing' },
{ id: 'think', name: 'Need time to think' },
{ id: 'compare', name: 'Want to see comparable properties first' }
],
orientation: 'vertical',
isVisible: () => (interestSection.slider('interestLevel')?.value() ?? 0) >= 7
});
});
// Low interest follow-up
interestSection.addRow(row => {
row.addCheckboxList('dealBreakers', {
label: 'What were the main concerns? (select all that apply)',
options: [
{ id: 'price', name: 'Price too high' },
{ id: 'size', name: 'Too small/large' },
{ id: 'layout', name: 'Poor layout' },
{ id: 'condition', name: 'Needs too much work' },
{ id: 'location', name: 'Location not ideal' },
{ id: 'yard', name: 'Yard/outdoor space' },
{ id: 'parking', name: 'Parking issues' },
{ id: 'neighborhood', name: 'Neighborhood concerns' }
],
orientation: 'vertical',
isVisible: () => (interestSection.slider('interestLevel')?.value() ?? 5) <= 4
});
});
// ============================================
// SECTION 3: Property Ratings
// ============================================
const ratingsSection = form.addSubform('ratingsSection', {
title: 'Property Ratings'
});
ratingsSection.addRow(row => {
row.addMatrixQuestion('propertyAspects', {
label: 'Rate these aspects of the property:',
rows: [
{ id: 'location', label: 'Location', isRequired: true },
{ id: 'condition', label: 'Overall condition' },
{ id: 'layout', label: 'Floor plan / Layout' },
{ id: 'size', label: 'Size for your needs' },
{ id: 'natural_light', label: 'Natural light' },
{ id: 'storage', label: 'Storage space' },
{ id: 'outdoor', label: 'Outdoor space' },
{ id: 'parking', label: 'Parking' }
],
columns: [
{ id: '1', label: 'Poor' },
{ id: '2', label: 'Fair' },
{ id: '3', label: 'Good' },
{ id: '4', label: 'Very Good' },
{ id: '5', label: 'Excellent' }
],
striped: true,
fullWidth: true
});
});
// ============================================
// SECTION 4: Price Perception
// ============================================
const priceSection = form.addSubform('priceSection', {
title: 'Price Perception'
});
priceSection.addRow(row => {
row.addRatingScale('priceOpinion', {
preset: 'likert-5',
label: 'The asking price is fair for this property',
lowLabel: 'Strongly Disagree',
highLabel: 'Strongly Agree',
alignment: 'center'
});
});
priceSection.addRow(row => {
row.addInteger('fairPrice', {
label: 'What do you think would be a fair price? ($)',
min: 0,
placeholder: 'Your estimate...'
}, '1fr');
row.addPriceDisplay('priceDifference', {
label: 'Difference from asking',
computedValue: () => {
const asking = detailsSection.integer('askingPrice')?.value();
const fair = priceSection.integer('fairPrice')?.value();
if (asking && fair) return fair - asking;
return null;
},
currency: '$',
prefix: () => {
const asking = detailsSection.integer('askingPrice')?.value();
const fair = priceSection.integer('fairPrice')?.value();
if (asking && fair) {
return fair > asking ? '+' : '';
}
return '';
}
}, '1fr');
});
priceSection.addRow(row => {
row.addInteger('maxBudget', {
label: 'What is your maximum budget for a home? ($)',
min: 0,
placeholder: 'Optional'
});
});
// ============================================
// SECTION 5: Neighborhood
// ============================================
const neighborhoodSection = form.addSubform('neighborhoodSection', {
title: 'Neighborhood & Location'
});
neighborhoodSection.addRow(row => {
row.addStarRating('neighborhoodRating', {
label: 'Overall neighborhood impression',
maxStars: 5,
size: 'lg',
alignment: 'center'
}, '1fr');
row.addStarRating('commuteRating', {
label: 'Convenience for your commute',
maxStars: 5,
size: 'lg',
alignment: 'center'
}, '1fr');
});
neighborhoodSection.addRow(row => {
row.addSuggestionChips('neighborhoodPros', {
label: 'What did you like about the neighborhood?',
suggestions: [
{ id: 'quiet', name: 'Quiet/peaceful' },
{ id: 'schools', name: 'Good schools' },
{ id: 'shops', name: 'Near shopping' },
{ id: 'parks', name: 'Parks/recreation' },
{ id: 'transit', name: 'Public transit' },
{ id: 'safe', name: 'Feels safe' },
{ id: 'walkable', name: 'Walkable' },
{ id: 'restaurants', name: 'Dining options' }
],
alignment: 'left'
});
});
// ============================================
// SECTION 6: Agent Feedback
// ============================================
const agentSection = form.addSubform('agentSection', {
title: 'Your Agent'
});
agentSection.addRow(row => {
row.addStarRating('agentKnowledge', {
label: 'Agent\'s knowledge of the property',
maxStars: 5,
size: 'md',
alignment: 'center'
}, '1fr');
row.addStarRating('agentHelpful', {
label: 'Agent\'s helpfulness',
maxStars: 5,
size: 'md',
alignment: 'center'
}, '1fr');
});
agentSection.addRow(row => {
row.addThumbRating('workWithAgent', {
label: 'Would you continue working with this agent?',
showLabels: true,
upLabel: 'Yes, definitely!',
downLabel: 'Have concerns',
alignment: 'center'
});
});
agentSection.addRow(row => {
row.addTextarea('agentFeedback', {
label: 'Any feedback for your agent?',
placeholder: 'What could they do better, or what did they do well?',
rows: 2,
isVisible: () => agentSection.thumbRating('workWithAgent')?.value() !== null
});
});
// ============================================
// SECTION 7: Competition & Timeline
// ============================================
const timelineSection = form.addSubform('timelineSection', {
title: 'Your Search'
});
timelineSection.addRow(row => {
row.addDropdown('searchTimeline', {
label: 'When are you hoping to buy?',
options: [
{ id: 'asap', name: 'As soon as possible' },
{ id: '1month', name: 'Within 1 month' },
{ id: '3months', name: 'Within 3 months' },
{ id: '6months', name: 'Within 6 months' },
{ id: 'year', name: 'Within a year' },
{ id: 'browsing', name: 'Just browsing' }
]
}, '1fr');
row.addDropdown('propertiesViewed', {
label: 'How many properties have you viewed?',
options: [
{ id: 'first', name: 'This is my first' },
{ id: '2-5', name: '2-5 properties' },
{ id: '6-10', name: '6-10 properties' },
{ id: '10+', name: 'More than 10' }
]
}, '1fr');
});
timelineSection.addRow(row => {
row.addRadioButton('otherViewings', {
label: 'Are you viewing other properties soon?',
options: [
{ id: 'no', name: 'No, focused on this one' },
{ id: 'few', name: 'Yes, a few others' },
{ id: 'many', name: 'Yes, several scheduled' }
],
orientation: 'horizontal'
});
});
// ============================================
// SECTION 8: Additional Comments
// ============================================
const commentsSection = form.addSubform('commentsSection', {
title: 'Additional Thoughts'
});
commentsSection.addRow(row => {
row.addTextarea('likes', {
label: 'What did you like most about this property?',
placeholder: 'Features, rooms, aspects that stood out...',
rows: 2,
autoExpand: true
});
});
commentsSection.addRow(row => {
row.addTextarea('improvements', {
label: 'What would need to change for you to buy this property?',
placeholder: 'Price, repairs, features...',
rows: 2,
autoExpand: true
});
});
// ============================================
// SECTION 9: Summary
// ============================================
const summarySection = form.addSubform('summarySection', {
title: 'Showing Summary',
isVisible: () => (interestSection.slider('interestLevel')?.value() ?? 0) > 0
});
summarySection.addRow(row => {
row.addTextPanel('summary', {
computedValue: () => {
const interest = interestSection.slider('interestLevel')?.value() ?? 0;
const nextStep = interestSection.radioButton('nextSteps')?.value();
const priceOpinion = priceSection.ratingScale('priceOpinion')?.value();
const neighborhood = neighborhoodSection.starRating('neighborhoodRating')?.value() ?? 0;
const timeline = timelineSection.dropdown('searchTimeline')?.value();
let status = '';
if (interest >= 8) status = 'HOT LEAD';
else if (interest >= 6) status = 'INTERESTED';
else if (interest >= 4) status = 'LUKEWARM';
else status = 'NOT A MATCH';
const nextStepLabels: Record<string, string> = {
'offer': 'Ready to make an offer!',
'second': 'Wants second showing',
'think': 'Needs time to think',
'compare': 'Wants to see comparables'
};
const timelineLabels: Record<string, string> = {
'asap': 'ASAP', '1month': '1 month', '3months': '3 months',
'6months': '6 months', 'year': 'Within a year', 'browsing': 'Just browsing'
};
let summary = `Lead Status: ${status}\n`;
summary += '═'.repeat(25) + '\n\n';
summary += `Interest Level: ${interest}/10\n`;
if (nextStep) {
summary += `Next Step: ${nextStepLabels[nextStep] || nextStep}\n`;
}
if (priceOpinion) {
const priceText = priceOpinion >= 4 ? 'Fair' : priceOpinion === 3 ? 'Neutral' : 'Too High';
summary += `Price Opinion: ${priceText}\n`;
}
summary += `Neighborhood: ${neighborhood > 0 ? '★'.repeat(neighborhood) + '☆'.repeat(5 - neighborhood) : 'Not rated'}\n`;
if (timeline) {
summary += `Timeline: ${timelineLabels[timeline] || timeline}\n`;
}
return summary;
},
customStyles: () => {
const interest = interestSection.slider('interestLevel')?.value() ?? 0;
const baseStyles = {
padding: '16px',
borderRadius: '8px',
whiteSpace: 'pre-wrap',
fontFamily: 'monospace',
fontSize: '13px'
};
if (interest >= 8) return { ...baseStyles, backgroundColor: '#d1fae5', borderLeft: '4px solid #10b981' };
if (interest >= 6) return { ...baseStyles, backgroundColor: '#dbeafe', borderLeft: '4px solid #3b82f6' };
if (interest >= 4) return { ...baseStyles, backgroundColor: '#fef3c7', borderLeft: '4px solid #f59e0b' };
return { ...baseStyles, backgroundColor: '#fee2e2', borderLeft: '4px solid #ef4444' };
}
});
});
// ============================================
// FORM CONFIGURATION
// ============================================
form.configureSubmitButton({
label: 'Submit Feedback'
});
form.configureCompletionScreen({
type: 'text',
title: 'Thank you for your feedback!',
message: 'Your insights help us find properties that better match your needs. Your agent will follow up with you shortly.'
});
}
Frequently Asked Questions
When should we send the showing feedback form?
Send within 30 minutes of the showing ending, ideally while the buyer is still in their car. Immediate feedback is more accurate and shows you value their time. SMS tends to get faster responses than email.
How can this form help close more deals?
By tracking specific objections (price, location, condition, size), you can address concerns directly in follow-up. High interest scores trigger immediate follow-up calls. Low scores help you eliminate poor matches early and focus on better-fit properties.
Should the form ask about competing properties?
Yes, but be tactful. Asking 'Are you considering other properties?' helps you understand urgency. Knowing they have a 2nd showing tomorrow means faster follow-up is critical. This template includes discrete competitive questions.
How do we track interest across multiple showings?
Link responses to your CRM contact record. Over time, you'll see patterns in what features matter to each buyer. This helps you stop showing 3-bedroom homes to someone who consistently rates 4+ bedrooms higher.
What's the ideal form length for showing feedback?
Keep it to 2-3 minutes. Buyers are busy and often reviewing multiple properties. This template uses quick ratings and optional follow-up text fields. Required questions are minimal; detailed feedback is encouraged but not mandatory.
Should we ask about the agent in buyer feedback?
Yes, carefully. This template asks about agent knowledge and helpfulness. Positive feedback reinforces good performance; concerns help with coaching. Make sure agents know this feedback is for improvement, not punishment.