Webinar Feedback Form
This webinar feedback form helps event organizers measure the success of their virtual presentations. It covers all critical aspects including content relevance and depth, speaker delivery and engagement, technical quality (audio/video), Q&A effectiveness, and actionable insights gained. The form uses smart conditional logic to show relevant follow-up questions based on ratings, helping you improve future webinars.
Try the Form
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export function webinarFeedback(form: FormTs) {
// Webinar Feedback - Virtual event evaluation form
// Demonstrates: RatingScale, ThumbRating, Timepicker, Slider, dynamic labels, multi-section
// ============================================
// HEADER
// ============================================
form.addRow(row => {
row.addTextPanel('header', {
label: 'Webinar Feedback',
computedValue: () => 'Help us improve our virtual events',
customStyles: {
backgroundColor: '#7c3aed',
color: 'white',
padding: '24px',
borderRadius: '12px',
textAlign: 'center'
}
});
});
// ============================================
// SECTION 1: Webinar Details
// ============================================
const webinarDetails = form.addSubform('webinarDetails', {
title: 'Webinar Details',
customStyles: { backgroundColor: '#f5f3ff', padding: '16px', borderRadius: '8px' }
});
webinarDetails.addRow(row => {
row.addDropdown('webinarType', {
label: 'Type of Webinar',
options: [
{ id: 'educational', name: 'Educational/Training' },
{ id: 'product_demo', name: 'Product Demo' },
{ id: 'panel', name: 'Panel Discussion' },
{ id: 'workshop', name: 'Interactive Workshop' },
{ id: 'thought_leadership', name: 'Thought Leadership' },
{ id: 'ama', name: 'Ask Me Anything (AMA)' }
],
placeholder: 'Select webinar type'
}, '1fr');
row.addDropdown('attendanceType', {
label: 'How did you attend?',
options: [
{ id: 'live', name: 'Live (Real-time)' },
{ id: 'recording', name: 'Watched Recording' },
{ id: 'partial_live', name: 'Joined Late/Left Early' }
],
placeholder: 'Select attendance type'
}, '1fr');
});
webinarDetails.addRow(row => {
row.addDatepicker('webinarDate', {
label: 'Date of Webinar',
maxDate: new Date().toISOString()
}, '1fr');
row.addTimepicker('joinTime', {
label: 'Approximate Join Time',
tooltip: 'When did you join the webinar?'
}, '1fr');
});
webinarDetails.addRow(row => {
row.addRadioButton('registrationSource', {
label: 'How did you hear about this webinar?',
options: [
{ id: 'email', name: 'Email invitation' },
{ id: 'social', name: 'Social media' },
{ id: 'colleague', name: 'Colleague/Friend' },
{ id: 'website', name: 'Company website' },
{ id: 'other', name: 'Other' }
],
orientation: 'horizontal'
});
});
// ============================================
// SECTION 2: Overall Experience
// ============================================
const overallSection = form.addSubform('overallSection', {
title: 'Overall Experience',
customStyles: { padding: '16px', borderRadius: '8px', border: '1px solid #e2e8f0' }
});
overallSection.addRow(row => {
row.addEmojiRating('overallMood', {
label: 'How would you rate your overall webinar experience?',
preset: 'satisfaction',
size: 'lg',
showLabels: true,
alignment: 'center'
});
});
overallSection.addRow(row => {
row.addStarRating('overallRating', {
label: 'Overall Webinar Rating',
maxStars: 5,
size: 'xl',
alignment: 'center',
showConfettiOnMax: true
});
});
// ============================================
// SECTION 3: Content Quality
// ============================================
const contentSection = form.addSubform('contentSection', {
title: 'Content Quality',
isVisible: () => overallSection.starRating('overallRating')?.value() !== null,
customStyles: { padding: '16px', borderRadius: '8px', backgroundColor: '#faf5ff' }
});
contentSection.addRow(row => {
row.addRatingScale('contentRelevance', {
preset: 'likert-5',
label: 'The content was relevant to my needs',
lowLabel: 'Strongly Disagree',
highLabel: 'Strongly Agree',
size: 'md'
});
});
contentSection.addRow(row => {
row.addRatingScale('contentDepth', {
preset: 'likert-5',
label: 'The content had the right level of depth',
lowLabel: 'Too Basic',
highLabel: 'Too Advanced',
size: 'md'
});
});
contentSection.addRow(row => {
row.addRatingScale('contentClarity', {
preset: 'likert-5',
label: 'The content was clear and easy to understand',
lowLabel: 'Strongly Disagree',
highLabel: 'Strongly Agree',
size: 'md'
});
});
contentSection.addRow(row => {
row.addThumbRating('metExpectations', {
label: 'Did the webinar meet your expectations?',
showLabels: true,
upLabel: 'Yes, met/exceeded',
downLabel: 'No, fell short',
alignment: 'left'
});
});
// Follow-up for unmet expectations
contentSection.addRow(row => {
row.addTextarea('expectationGap', {
label: 'What were you hoping to learn that wasn\'t covered?',
placeholder: 'Help us understand what we missed...',
rows: 2,
autoExpand: true,
isVisible: () => contentSection.thumbRating('metExpectations')?.value() === 'down'
});
});
// ============================================
// SECTION 4: Speaker/Presenter Evaluation
// ============================================
const speakerSection = form.addSubform('speakerSection', {
title: 'Speaker/Presenter',
isVisible: () => overallSection.starRating('overallRating')?.value() !== null,
customStyles: { padding: '16px', borderRadius: '8px', border: '1px solid #e2e8f0' }
});
speakerSection.addRow(row => {
row.addStarRating('speakerKnowledge', {
label: 'Subject Matter Expertise',
maxStars: 5,
size: 'md'
}, '1fr');
row.addStarRating('speakerClarity', {
label: 'Presentation Clarity',
maxStars: 5,
size: 'md'
}, '1fr');
});
speakerSection.addRow(row => {
row.addStarRating('speakerEngagement', {
label: 'Audience Engagement',
maxStars: 5,
size: 'md'
}, '1fr');
row.addStarRating('speakerPace', {
label: 'Presentation Pace',
maxStars: 5,
size: 'md',
tooltip: '5 stars = Perfect pace'
}, '1fr');
});
speakerSection.addRow(row => {
row.addRatingScale('speakerEnthusiasm', {
preset: 'likert-5',
label: 'The speaker was enthusiastic and engaging',
lowLabel: 'Strongly Disagree',
highLabel: 'Strongly Agree',
size: 'md'
});
});
// ============================================
// SECTION 5: Technical Experience
// ============================================
const technicalSection = form.addSubform('technicalSection', {
title: 'Technical Experience',
isVisible: () => overallSection.starRating('overallRating')?.value() !== null,
customStyles: { padding: '16px', borderRadius: '8px', backgroundColor: '#f0f9ff' }
});
technicalSection.addRow(row => {
row.addStarRating('audioQuality', {
label: 'Audio Quality',
maxStars: 5,
size: 'md'
}, '1fr');
row.addStarRating('videoQuality', {
label: 'Video/Visual Quality',
maxStars: 5,
size: 'md'
}, '1fr');
});
technicalSection.addRow(row => {
row.addStarRating('platformEase', {
label: 'Platform Ease of Use',
maxStars: 5,
size: 'md'
}, '1fr');
row.addStarRating('slidesQuality', {
label: 'Slides/Visuals Quality',
maxStars: 5,
size: 'md'
}, '1fr');
});
technicalSection.addRow(row => {
row.addThumbRating('hadTechIssues', {
label: 'Did you experience any technical issues?',
showLabels: true,
upLabel: 'Yes, had issues',
downLabel: 'No issues',
alignment: 'left'
});
});
technicalSection.addRow(row => {
row.addCheckboxList('techIssueTypes', {
label: 'What technical issues did you experience?',
options: [
{ id: 'audio_choppy', name: 'Audio was choppy/unclear' },
{ id: 'video_frozen', name: 'Video froze/lagged' },
{ id: 'connection', name: 'Connection problems' },
{ id: 'login', name: 'Trouble logging in' },
{ id: 'screen_share', name: 'Screen share issues' },
{ id: 'chat', name: 'Chat not working' }
],
orientation: 'vertical',
isVisible: () => technicalSection.thumbRating('hadTechIssues')?.value() === 'up'
});
});
// ============================================
// SECTION 6: Q&A and Interaction
// ============================================
const interactionSection = form.addSubform('interactionSection', {
title: 'Q&A and Interaction',
isVisible: () => overallSection.starRating('overallRating')?.value() !== null,
customStyles: { padding: '16px', borderRadius: '8px', border: '1px solid #e2e8f0' }
});
interactionSection.addRow(row => {
row.addRadioButton('askedQuestion', {
label: 'Did you ask a question during the webinar?',
options: [
{ id: 'yes_answered', name: 'Yes, and it was answered' },
{ id: 'yes_not_answered', name: 'Yes, but not answered' },
{ id: 'no', name: 'No' }
],
orientation: 'horizontal'
});
});
interactionSection.addRow(row => {
row.addRatingScale('qaQuality', {
preset: 'likert-5',
label: 'The Q&A session was valuable',
lowLabel: 'Strongly Disagree',
highLabel: 'Strongly Agree',
size: 'md',
isVisible: () => {
const asked = interactionSection.radioButton('askedQuestion')?.value();
return asked === 'yes_answered' || asked === 'yes_not_answered';
}
});
});
interactionSection.addRow(row => {
row.addSlider('interactionLevel', {
label: 'How interactive was the webinar?',
min: 1,
max: 10,
step: 1,
showValue: true,
defaultValue: 5
});
});
// ============================================
// SECTION 7: Duration & Timing
// ============================================
const timingSection = form.addSubform('timingSection', {
title: 'Duration & Timing',
isVisible: () => overallSection.starRating('overallRating')?.value() !== null,
customStyles: { padding: '16px', borderRadius: '8px', backgroundColor: '#fefce8' }
});
timingSection.addRow(row => {
row.addRadioButton('durationFeel', {
label: 'How did you feel about the webinar length?',
options: [
{ id: 'too_short', name: 'Too short' },
{ id: 'just_right', name: 'Just right' },
{ id: 'too_long', name: 'Too long' }
],
orientation: 'horizontal'
});
});
timingSection.addRow(row => {
row.addRadioButton('timeConvenience', {
label: 'Was the scheduled time convenient for you?',
options: [
{ id: 'very_convenient', name: 'Very convenient' },
{ id: 'somewhat', name: 'Somewhat convenient' },
{ id: 'inconvenient', name: 'Inconvenient' }
],
orientation: 'horizontal'
});
});
// ============================================
// SECTION 8: Value & Takeaways
// ============================================
const valueSection = form.addSubform('valueSection', {
title: 'Value & Takeaways',
isVisible: () => overallSection.starRating('overallRating')?.value() !== null,
customStyles: { padding: '16px', borderRadius: '8px', backgroundColor: '#f0fdf4' }
});
valueSection.addRow(row => {
row.addRatingScale('actionableInsights', {
preset: 'likert-5',
label: 'I gained actionable insights from this webinar',
lowLabel: 'Strongly Disagree',
highLabel: 'Strongly Agree',
size: 'md'
});
});
valueSection.addRow(row => {
row.addThumbRating('wouldApply', {
label: 'Will you apply what you learned?',
showLabels: true,
upLabel: 'Yes, definitely',
downLabel: 'Probably not',
alignment: 'left'
});
});
valueSection.addRow(row => {
row.addTextarea('keyTakeaway', {
label: 'What was your biggest takeaway?',
placeholder: 'Share the most valuable insight you gained...',
rows: 2,
autoExpand: true
});
});
// ============================================
// SECTION 9: Topics of Interest
// ============================================
const topicsSection = form.addSubform('topicsSection', {
title: 'Future Topics',
isVisible: () => overallSection.starRating('overallRating')?.value() !== null,
customStyles: { padding: '16px', borderRadius: '8px', border: '1px solid #e2e8f0' }
});
topicsSection.addRow(row => {
row.addSuggestionChips('interestedTopics', {
label: 'What topics would you like in future webinars?',
suggestions: [
{ id: 'best_practices', name: 'Best Practices' },
{ id: 'case_studies', name: 'Case Studies' },
{ id: 'advanced', name: 'Advanced Topics' },
{ id: 'beginner', name: 'Beginner Guides' },
{ id: 'trends', name: 'Industry Trends' },
{ id: 'tools', name: 'Tools & Technology' },
{ id: 'qa', name: 'Q&A Sessions' },
{ id: 'hands_on', name: 'Hands-on Workshops' }
],
max: 4,
alignment: 'center'
});
});
topicsSection.addRow(row => {
row.addTextarea('topicSuggestions', {
label: 'Any specific topics you\'d like us to cover?',
placeholder: 'Your suggestions help shape our content...',
rows: 2,
autoExpand: true
});
});
// ============================================
// SECTION 10: Recommendation
// ============================================
const recommendSection = form.addSubform('recommendSection', {
title: 'Would You Recommend?',
isVisible: () => overallSection.starRating('overallRating')?.value() !== null,
customStyles: () => {
const nps = recommendSection.ratingScale('npsScore')?.npsCategory();
if (nps === 'promoter') return { backgroundColor: '#d1fae5', padding: '16px', borderRadius: '8px' };
if (nps === 'passive') return { backgroundColor: '#fef3c7', padding: '16px', borderRadius: '8px' };
if (nps === 'detractor') return { backgroundColor: '#fee2e2', padding: '16px', borderRadius: '8px' };
return { padding: '16px', borderRadius: '8px', border: '1px dashed #cbd5e1' };
}
});
recommendSection.addRow(row => {
row.addRatingScale('npsScore', {
preset: 'nps',
label: 'How likely are you to recommend our webinars to a colleague?',
showCategoryLabel: true,
showSegmentColors: true,
showConfettiOnPromoter: true
});
});
recommendSection.addRow(row => {
row.addCheckbox('attendFuture', {
label: 'I would attend future webinars from this organization'
});
});
// ============================================
// SECTION 11: Additional Feedback
// ============================================
const feedbackSection = form.addSubform('feedbackSection', {
title: 'Additional Feedback',
isVisible: () => overallSection.starRating('overallRating')?.value() !== null
});
feedbackSection.addRow(row => {
row.addTextarea('additionalComments', {
label: 'Any other feedback or suggestions?',
placeholder: 'We value all your thoughts...',
rows: 3,
autoExpand: true
});
});
feedbackSection.addRow(row => {
row.addCheckbox('allowContact', {
label: 'You may contact me for follow-up'
});
});
feedbackSection.addRow(row => {
row.addEmail('contactEmail', {
label: 'Email Address',
placeholder: 'your@email.com',
isVisible: () => feedbackSection.checkbox('allowContact')?.value() === true,
isRequired: () => feedbackSection.checkbox('allowContact')?.value() === true
});
});
// ============================================
// SUMMARY SECTION
// ============================================
const summarySection = form.addSubform('summarySection', {
title: 'Your Feedback Summary',
isVisible: () => overallSection.starRating('overallRating')?.value() !== null
});
summarySection.addRow(row => {
row.addTextPanel('summaryContent', {
computedValue: () => {
const overall = overallSection.starRating('overallRating')?.value();
const nps = recommendSection.ratingScale('npsScore')?.value();
const npsCategory = recommendSection.ratingScale('npsScore')?.npsCategory();
const speakerKnowledge = speakerSection.starRating('speakerKnowledge')?.value();
const hadTechIssues = technicalSection.thumbRating('hadTechIssues')?.value();
const wouldApply = valueSection.thumbRating('wouldApply')?.value();
if (overall === null || overall === undefined) return '';
let emoji = overall >= 4 ? '🎓' : overall >= 3 ? '📺' : '😕';
let summary = `${emoji} Webinar Feedback Summary\n`;
summary += `${'═'.repeat(28)}\n\n`;
summary += `⭐ Overall Rating: ${overall}/5 stars\n`;
if (speakerKnowledge) {
summary += `🎤 Speaker: ${speakerKnowledge}/5 stars\n`;
}
if (hadTechIssues === 'up') {
summary += `⚠️ Technical issues reported\n`;
} else if (hadTechIssues === 'down') {
summary += `✅ No technical issues\n`;
}
if (wouldApply === 'up') {
summary += `💡 Will apply learnings\n`;
}
if (nps !== null && nps !== undefined) {
summary += `\n📊 Recommendation: ${nps}/10`;
if (npsCategory) {
summary += ` (${npsCategory.charAt(0).toUpperCase()}${npsCategory.slice(1)})`;
}
}
return summary;
},
customStyles: () => {
const rating = overallSection.starRating('overallRating')?.value();
const baseStyles = {
padding: '16px',
borderRadius: '8px',
whiteSpace: 'pre-wrap',
fontFamily: 'monospace',
fontSize: '14px'
};
if (rating !== null && rating !== undefined && rating >= 4) {
return { ...baseStyles, backgroundColor: '#d1fae5', borderLeft: '4px solid #10b981' };
} else if (rating !== null && rating !== undefined && rating >= 3) {
return { ...baseStyles, backgroundColor: '#fef3c7', borderLeft: '4px solid #f59e0b' };
} else if (rating !== null && rating !== undefined) {
return { ...baseStyles, backgroundColor: '#fee2e2', borderLeft: '4px solid #ef4444' };
}
return baseStyles;
}
});
});
// ============================================
// FORM CONFIGURATION
// ============================================
form.configureSubmitButton({
label: 'Submit Feedback',
isVisible: () => overallSection.starRating('overallRating')?.value() !== null
});
form.configureCompletionScreen({
type: 'text',
title: 'Thank You for Your Feedback!',
message: 'Your insights help us create better webinar experiences. We look forward to seeing you at our next event!'
});
}
Frequently Asked Questions
When should I send webinar feedback surveys?
Send immediately after the webinar ends - response rates drop significantly after 24 hours. Include the survey link in the post-webinar email or as the last slide. For live webinars, display the survey link before attendees leave.
What response rate should I expect?
Webinar feedback surveys typically see 15-30% response rates when sent immediately. Live polls during the webinar can achieve 60-80%. Offering recording access contingent on survey completion can boost rates to 40-50%.
How do I measure webinar success?
Key metrics include: overall satisfaction rating, content relevance score, speaker effectiveness, likelihood to attend future webinars (NPS-style), and actionable takeaways. Track these over time to measure improvement.
Should I ask about technical issues?
Yes, technical quality significantly impacts the learning experience. The form includes questions about audio/video quality and platform usability. This helps identify whether low ratings are content-related or technical issues.
Can I customize for different webinar types?
Absolutely. The form works for educational webinars, product demos, panel discussions, and workshops. Adjust the content questions based on your webinar type and goals.