Infrastructure & Facilities Rating
This infrastructure and facilities feedback form enables local governments to collect structured citizen feedback on public infrastructure quality. Citizens can rate various aspects including roads, sidewalks, parks, public buildings, utilities, and public transportation infrastructure. The form uses smart conditional logic to show relevant follow-up questions based on the infrastructure type selected, helping municipalities prioritize maintenance and improvement projects based on community needs.
Try the Form
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export function infrastructureFeedbackSurvey(form: FormTs) {
// Infrastructure & Facilities Rating - Public infrastructure feedback for local government
// Demonstrates: MatrixQuestion, RatingScale, StarRating, Slider, Dropdown, CheckboxList, conditional visibility
// ============================================
// HEADER
// ============================================
form.addRow(row => {
row.addTextPanel('header', {
label: 'Infrastructure & Facilities Feedback',
computedValue: () => 'Help us improve our community by rating local infrastructure and facilities. Your feedback guides our improvement priorities.',
customStyles: {
backgroundColor: '#0369a1',
color: 'white',
padding: '24px',
borderRadius: '12px',
textAlign: 'center'
}
});
});
// ============================================
// SECTION 1: Infrastructure Type Selection
// ============================================
const typeSection = form.addSubform('infrastructureType', {
title: 'Select Infrastructure Type'
});
typeSection.addRow(row => {
row.addDropdown('category', {
label: 'What type of infrastructure would you like to provide feedback on?',
options: [
{ id: 'roads', name: 'Roads & Streets' },
{ id: 'sidewalks', name: 'Sidewalks & Pathways' },
{ id: 'parks', name: 'Parks & Recreation Areas' },
{ id: 'buildings', name: 'Public Buildings' },
{ id: 'utilities', name: 'Utilities (Water/Sewer/Electric)' },
{ id: 'lighting', name: 'Street Lighting' },
{ id: 'transit', name: 'Public Transit Facilities' },
{ id: 'stormwater', name: 'Stormwater & Drainage' }
],
placeholder: 'Select a category...',
isRequired: true
});
});
typeSection.addRow(row => {
row.addTextbox('location', {
label: 'Specific location or address (optional)',
placeholder: 'e.g., Main Street between 1st and 2nd Ave',
maxLength: 200
});
});
typeSection.addRow(row => {
row.addRadioButton('usageFrequency', {
label: 'How often do you use this infrastructure?',
options: [
{ id: 'daily', name: 'Daily' },
{ id: 'weekly', name: 'Weekly' },
{ id: 'monthly', name: 'Monthly' },
{ id: 'rarely', name: 'Rarely' }
],
orientation: 'horizontal',
isVisible: () => typeSection.dropdown('category')?.value() !== null
});
});
// ============================================
// SECTION 2: Condition Assessment
// ============================================
const conditionSection = form.addSubform('conditionAssessment', {
title: () => {
const category = typeSection.dropdown('category')?.value();
const categoryNames: Record<string, string> = {
'roads': 'Roads & Streets',
'sidewalks': 'Sidewalks & Pathways',
'parks': 'Parks & Recreation',
'buildings': 'Public Buildings',
'utilities': 'Utilities',
'lighting': 'Street Lighting',
'transit': 'Transit Facilities',
'stormwater': 'Stormwater Systems'
};
return `${categoryNames[category ?? ''] || 'Infrastructure'} Condition Assessment`;
},
isVisible: () => typeSection.dropdown('category')?.value() !== null
});
// Roads-specific matrix
conditionSection.addRow(row => {
row.addMatrixQuestion('roadConditions', {
label: 'Rate the condition of road infrastructure:',
rows: [
{ id: 'surface', label: 'Road surface quality', isRequired: true },
{ id: 'potholes', label: 'Pothole prevalence', isRequired: true },
{ id: 'markings', label: 'Lane markings visibility', isRequired: false },
{ id: 'signage', label: 'Traffic signage', isRequired: false },
{ id: 'drainage', label: 'Road drainage', isRequired: false }
],
columns: [
{ id: 'poor', label: 'Poor' },
{ id: 'fair', label: 'Fair' },
{ id: 'good', label: 'Good' },
{ id: 'excellent', label: 'Excellent' }
],
striped: true,
fullWidth: true,
isVisible: () => typeSection.dropdown('category')?.value() === 'roads'
});
});
// Parks-specific matrix
conditionSection.addRow(row => {
row.addMatrixQuestion('parkConditions', {
label: 'Rate the condition of park facilities:',
rows: [
{ id: 'grounds', label: 'Grounds maintenance', isRequired: true },
{ id: 'equipment', label: 'Playground equipment', isRequired: true },
{ id: 'restrooms', label: 'Restroom facilities', isRequired: false },
{ id: 'seating', label: 'Benches and seating', isRequired: false },
{ id: 'trails', label: 'Walking trails', isRequired: false },
{ id: 'lighting', label: 'Park lighting', isRequired: false }
],
columns: [
{ id: 'poor', label: 'Poor' },
{ id: 'fair', label: 'Fair' },
{ id: 'good', label: 'Good' },
{ id: 'excellent', label: 'Excellent' },
{ id: 'na', label: 'N/A' }
],
striped: true,
fullWidth: true,
isVisible: () => typeSection.dropdown('category')?.value() === 'parks'
});
});
// Generic condition rating for other types
conditionSection.addRow(row => {
row.addMatrixQuestion('generalConditions', {
label: 'Rate the infrastructure condition:',
rows: [
{ id: 'overall', label: 'Overall condition', isRequired: true },
{ id: 'safety', label: 'Safety', isRequired: true },
{ id: 'accessibility', label: 'Accessibility', isRequired: false },
{ id: 'maintenance', label: 'Maintenance level', isRequired: false },
{ id: 'cleanliness', label: 'Cleanliness', isRequired: false }
],
columns: [
{ id: 'poor', label: 'Poor' },
{ id: 'fair', label: 'Fair' },
{ id: 'good', label: 'Good' },
{ id: 'excellent', label: 'Excellent' }
],
striped: true,
fullWidth: true,
isVisible: () => {
const category = typeSection.dropdown('category')?.value();
return category !== null && category !== 'roads' && category !== 'parks';
}
});
});
// ============================================
// SECTION 3: Overall Rating
// ============================================
const ratingSection = form.addSubform('overallRating', {
title: 'Overall Assessment',
isVisible: () => typeSection.dropdown('category')?.value() !== null
});
ratingSection.addRow(row => {
row.addStarRating('overallCondition', {
label: 'Overall condition rating',
maxStars: 5,
size: 'lg',
alignment: 'center',
showConfettiOnMax: true
});
});
ratingSection.addRow(row => {
row.addEmojiRating('satisfaction', {
label: 'How satisfied are you with this infrastructure?',
preset: 'satisfaction',
size: 'lg',
showLabels: true,
alignment: 'center'
});
});
// ============================================
// SECTION 4: Issues & Concerns
// ============================================
const issuesSection = form.addSubform('issuesConcerns', {
title: 'Issues & Concerns',
isVisible: () => {
const rating = ratingSection.starRating('overallCondition')?.value();
return rating !== null && rating !== undefined && rating <= 3;
},
customStyles: { backgroundColor: '#fef3c7', padding: '16px', borderRadius: '8px' }
});
issuesSection.addRow(row => {
row.addCheckboxList('issueTypes', {
label: 'What issues have you observed?',
options: [
{ id: 'damage', name: 'Physical damage' },
{ id: 'safety', name: 'Safety hazard' },
{ id: 'accessibility', name: 'Accessibility problems' },
{ id: 'maintenance', name: 'Lack of maintenance' },
{ id: 'lighting', name: 'Inadequate lighting' },
{ id: 'cleanliness', name: 'Cleanliness issues' },
{ id: 'overcrowding', name: 'Overcrowding' },
{ id: 'vandalism', name: 'Vandalism' },
{ id: 'other', name: 'Other' }
],
orientation: 'vertical'
});
});
// Safety hazard priority flag
issuesSection.addRow(row => {
row.addRadioButton('safetyUrgency', {
label: 'Is this a safety hazard requiring urgent attention?',
options: [
{ id: 'critical', name: 'Yes - immediate danger' },
{ id: 'moderate', name: 'Yes - moderate risk' },
{ id: 'low', name: 'Minor concern' },
{ id: 'no', name: 'No safety issue' }
],
orientation: 'vertical',
isVisible: () => {
const issues = issuesSection.checkboxList('issueTypes')?.value() ?? [];
return issues.includes('safety');
}
});
});
issuesSection.addSpacer();
issuesSection.addRow(row => {
row.addTextarea('issueDescription', {
label: () => {
const urgency = issuesSection.radioButton('safetyUrgency')?.value();
if (urgency === 'critical') {
return 'Please describe the safety hazard in detail (this will be prioritized):';
}
return 'Please describe the issues you observed:';
},
placeholder: 'Describe the specific issues, their location, and how they affect usage...',
rows: 4,
isRequired: () => {
const urgency = issuesSection.radioButton('safetyUrgency')?.value();
return urgency === 'critical' || urgency === 'moderate';
}
});
});
// ============================================
// SECTION 5: Improvement Priorities
// ============================================
const prioritySection = form.addSubform('improvementPriorities', {
title: 'Improvement Priorities',
isVisible: () => ratingSection.starRating('overallCondition')?.value() !== null
});
prioritySection.addRow(row => {
row.addSlider('priorityLevel', {
label: 'How important is improving this infrastructure to you?',
min: 1,
max: 10,
step: 1,
defaultValue: 5,
showValue: true,
unit: '/ 10'
});
});
prioritySection.addRow(row => {
row.addRatingScale('investmentSupport', {
preset: 'likert-5',
label: 'I would support increased investment in this type of infrastructure',
lowLabel: 'Strongly disagree',
highLabel: 'Strongly agree',
alignment: 'center'
});
});
prioritySection.addSpacer();
prioritySection.addRow(row => {
row.addTextarea('suggestions', {
label: 'What specific improvements would you like to see?',
placeholder: 'Share your suggestions for improving this infrastructure...',
rows: 3,
autoExpand: true
});
});
// ============================================
// SECTION 6: Community Impact
// ============================================
const impactSection = form.addSubform('communityImpact', {
title: 'Community Impact',
isVisible: () => ratingSection.emojiRating('satisfaction')?.value() !== null
});
impactSection.addRow(row => {
row.addRatingScale('qualityOfLife', {
preset: 'nps',
label: 'How much does this infrastructure affect your quality of life?',
lowLabel: 'No impact',
highLabel: 'Major impact',
showSegmentColors: false,
alignment: 'center'
});
});
impactSection.addRow(row => {
row.addThumbRating('recommendImprovement', {
label: 'Would you recommend prioritizing improvements here?',
showLabels: true,
upLabel: 'Yes',
downLabel: 'No',
alignment: 'center'
});
});
// ============================================
// SECTION 7: Contact Information
// ============================================
const contactSection = form.addSubform('contactInfo', {
title: 'Contact Information (Optional)',
isVisible: () => typeSection.dropdown('category')?.value() !== null
});
contactSection.addRow(row => {
row.addCheckbox('allowContact', {
label: 'I would like to be notified about improvements to this infrastructure'
});
});
contactSection.addRow(row => {
row.addEmail('email', {
label: 'Email address',
placeholder: 'your@email.com',
isVisible: () => contactSection.checkbox('allowContact')?.value() === true,
isRequired: () => contactSection.checkbox('allowContact')?.value() === true
});
});
// ============================================
// SECTION 8: Summary
// ============================================
const summarySection = form.addSubform('summary', {
title: 'Feedback Summary',
isVisible: () => {
const category = typeSection.dropdown('category')?.value();
const rating = ratingSection.starRating('overallCondition')?.value();
return category !== null && rating !== null;
}
});
summarySection.addRow(row => {
row.addTextPanel('summaryContent', {
computedValue: () => {
const category = typeSection.dropdown('category')?.value();
const location = typeSection.textbox('location')?.value();
const frequency = typeSection.radioButton('usageFrequency')?.value();
const rating = ratingSection.starRating('overallCondition')?.value();
const satisfaction = ratingSection.emojiRating('satisfaction')?.value();
const priority = prioritySection.slider('priorityLevel')?.value() ?? 5;
const issues = issuesSection.checkboxList('issueTypes')?.value() ?? [];
const urgency = issuesSection.radioButton('safetyUrgency')?.value();
if (!category || rating === null || rating === undefined) return '';
const categoryNames: Record<string, string> = {
'roads': 'Roads & Streets',
'sidewalks': 'Sidewalks & Pathways',
'parks': 'Parks & Recreation',
'buildings': 'Public Buildings',
'utilities': 'Utilities',
'lighting': 'Street Lighting',
'transit': 'Transit Facilities',
'stormwater': 'Stormwater Systems'
};
const satisfactionLabels: Record<string, string> = {
'very-bad': 'Very Dissatisfied',
'bad': 'Dissatisfied',
'neutral': 'Neutral',
'good': 'Satisfied',
'excellent': 'Very Satisfied'
};
let summary = 'Feedback Summary\n';
summary += '═'.repeat(25) + '\n\n';
summary += `Infrastructure: ${categoryNames[category] || category}\n`;
if (location) {
summary += `Location: ${location}\n`;
}
if (frequency) {
summary += `Usage: ${frequency}\n`;
}
summary += `\nCondition: ${'★'.repeat(rating)}${'☆'.repeat(5 - rating)} (${rating}/5)\n`;
if (satisfaction) {
summary += `Satisfaction: ${satisfactionLabels[satisfaction] || satisfaction}\n`;
}
summary += `Priority: ${priority}/10\n`;
if (issues.length > 0) {
summary += `\nIssues reported: ${issues.length}`;
if (urgency === 'critical') {
summary += ' (URGENT SAFETY CONCERN)';
} else if (urgency === 'moderate') {
summary += ' (safety concern)';
}
}
return summary;
},
customStyles: () => {
const urgency = issuesSection.radioButton('safetyUrgency')?.value();
const rating = ratingSection.starRating('overallCondition')?.value();
const baseStyles = {
padding: '16px',
borderRadius: '8px',
whiteSpace: 'pre-wrap',
fontFamily: 'monospace',
fontSize: '14px'
};
if (urgency === 'critical') {
return { ...baseStyles, backgroundColor: '#fee2e2', borderLeft: '4px solid #dc2626' };
} else if (rating !== null && rating !== undefined && rating >= 4) {
return { ...baseStyles, backgroundColor: '#d1fae5', borderLeft: '4px solid #10b981' };
} else if (rating !== null && rating !== undefined && rating <= 2) {
return { ...baseStyles, backgroundColor: '#fef3c7', borderLeft: '4px solid #f59e0b' };
}
return { ...baseStyles, backgroundColor: '#e0e7ff', borderLeft: '4px solid #6366f1' };
}
});
});
// ============================================
// FORM CONFIGURATION
// ============================================
form.configureSubmitButton({
label: () => {
const urgency = issuesSection.radioButton('safetyUrgency')?.value();
if (urgency === 'critical') {
return 'Submit Urgent Report';
}
return 'Submit Feedback';
},
isVisible: () => typeSection.dropdown('category')?.value() !== null
});
form.configureCompletionScreen({
type: 'text',
title: 'Thank you for your feedback!',
message: 'Your input helps us prioritize infrastructure improvements and allocate resources effectively. If you reported a safety concern, our team will review it promptly.'
});
}
Frequently Asked Questions
What types of infrastructure can be rated?
The form covers major infrastructure categories including roads and streets, sidewalks and paths, parks and recreation areas, public buildings, utilities (water, sewer, electric), street lighting, public transportation facilities, and stormwater management systems.
Can citizens report urgent safety issues?
Yes, the form includes a priority flag for safety hazards. When citizens indicate a safety concern, additional fields appear to capture details. You can configure notifications to alert relevant departments immediately.
How is feedback prioritized?
The form includes condition ratings (Poor to Excellent) and impact assessments that help prioritize issues. Combined with usage frequency data, municipalities can identify high-impact improvement opportunities.
Can this be used for specific locations?
Yes, you can add address or location fields to pinpoint specific infrastructure. The form can be customized to include maps or location pickers for precise issue reporting.
How do I analyze the collected data?
Export responses to identify patterns by infrastructure type, location, or condition rating. The matrix format makes it easy to compare ratings across different aspects of each infrastructure category.
Can multiple infrastructure types be rated in one submission?
Yes, citizens can select and rate multiple infrastructure categories in a single submission. The form dynamically shows relevant sections based on their selections.