In-App Rating Prompt
Getting app store ratings is crucial for app discovery and trust. This intelligent in-app rating prompt uses smart routing to maximize positive reviews while still capturing valuable feedback from less satisfied users. Happy users are guided to leave store reviews, while users with issues get a chance to share feedback privately first. The compact design works beautifully in mobile contexts.
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export function mobileAppRating(form: FormTs) {
// In-App Rating Prompt - Smart routing for app store reviews
// Demonstrates: EmojiRating, StarRating, ThumbRating, SuggestionChips, conditional flows, dynamic styling
// State for tracking flow
const showDetailedFeedback = form.state(false);
// ============================================
// HEADER
// ============================================
form.addRow(row => {
row.addTextPanel('header', {
label: '🌟 Enjoying the App?',
computedValue: () => 'Your feedback means the world to us!',
customStyles: {
background: 'linear-gradient(135deg, #3b82f6 0%, #8b5cf6 100%)',
color: 'white',
padding: '20px',
borderRadius: '16px',
textAlign: 'center'
}
});
});
// ============================================
// SECTION 1: Initial Mood Check (Quick)
// ============================================
const moodSection = form.addSubform('moodSection', {
customStyles: {
backgroundColor: '#f8fafc',
padding: '20px',
borderRadius: '12px',
textAlign: 'center'
}
});
moodSection.addRow(row => {
row.addEmojiRating('initialMood', {
label: 'How are you feeling about the app?',
preset: 'satisfaction',
size: 'lg',
showLabels: true,
alignment: 'center'
});
});
// ============================================
// SECTION 2: Happy Path - Request Store Review
// ============================================
const happySection = form.addSubform('happySection', {
isVisible: () => {
const mood = moodSection.emojiRating('initialMood')?.value();
return mood === 'good' || mood === 'excellent';
},
customStyles: () => ({
backgroundColor: '#d1fae5',
padding: '20px',
borderRadius: '12px',
textAlign: 'center'
})
});
happySection.addRow(row => {
row.addTextPanel('happyMessage', {
label: '🎉 Awesome!',
computedValue: () => "We're thrilled you're enjoying the app! Would you mind taking a moment to rate us on the App Store? It really helps!",
customStyles: {
textAlign: 'center',
fontSize: '16px'
}
});
});
happySection.addRow(row => {
row.addStarRating('storeRatingPreview', {
label: 'How many stars would you give us?',
maxStars: 5,
size: 'xl',
alignment: 'center',
filledColor: '#fbbf24',
showConfettiOnMax: true
});
});
happySection.addRow(row => {
row.addThumbRating('goToStore', {
label: 'Ready to leave a review?',
showLabels: true,
upLabel: "Yes, I'll rate it!",
downLabel: 'Not right now',
alignment: 'center',
size: 'lg'
});
});
// Thank you for review intent
happySection.addRow(row => {
row.addTextPanel('thankYouReview', {
computedValue: () => "🙏 Thank you! Tap the button that appears to open the App Store.",
customStyles: {
backgroundColor: '#fef3c7',
padding: '12px',
borderRadius: '8px',
textAlign: 'center',
fontWeight: 'bold'
},
isVisible: () => happySection.thumbRating('goToStore')?.value() === 'up'
});
});
// ============================================
// SECTION 3: Unhappy Path - Capture Feedback
// ============================================
const unhappySection = form.addSubform('unhappySection', {
isVisible: () => {
const mood = moodSection.emojiRating('initialMood')?.value();
return mood === 'very-bad' || mood === 'bad' || mood === 'neutral';
},
customStyles: {
backgroundColor: '#fef3c7',
padding: '20px',
borderRadius: '12px'
}
});
unhappySection.addRow(row => {
row.addTextPanel('unhappyMessage', {
label: () => {
const mood = moodSection.emojiRating('initialMood')?.value();
if (mood === 'very-bad' || mood === 'bad') return '😔 We want to do better';
return '🤔 Help us improve';
},
computedValue: () => "We're sorry to hear that. Please tell us what's not working so we can fix it.",
customStyles: {
textAlign: 'center',
fontSize: '16px'
}
});
});
unhappySection.addRow(row => {
row.addSuggestionChips('issueCategories', {
label: 'What needs improvement?',
suggestions: [
{ id: 'bugs', name: '🐛 Bugs' },
{ id: 'slow', name: '🐢 Slow' },
{ id: 'confusing', name: '😕 Confusing' },
{ id: 'features', name: '✨ Features' },
{ id: 'design', name: '🎨 Design' },
{ id: 'crashes', name: '💥 Crashes' }
],
max: 3,
alignment: 'center'
});
});
unhappySection.addSpacer({ height: '16px' });
unhappySection.addRow(row => {
row.addTextarea('feedbackDetails', {
label: 'Tell us more (optional)',
placeholder: 'What would make the app better for you?',
rows: 3,
autoExpand: true
});
});
unhappySection.addRow(row => {
row.addCheckbox('contactMe', {
label: 'Contact me about this issue'
});
});
unhappySection.addRow(row => {
row.addEmail('contactEmail', {
label: 'Your email',
placeholder: 'you@email.com',
isRequired: () => unhappySection.checkbox('contactMe')?.value() === true,
isVisible: () => unhappySection.checkbox('contactMe')?.value() === true
});
});
// ============================================
// SECTION 4: Feature Suggestions (for neutral/good users)
// ============================================
const suggestionsSection = form.addSubform('suggestionsSection', {
title: 'Any suggestions?',
isVisible: () => {
const mood = moodSection.emojiRating('initialMood')?.value();
return mood === 'neutral' || mood === 'good';
},
customStyles: {
backgroundColor: '#f8fafc',
padding: '16px',
borderRadius: '12px',
marginTop: '12px'
}
});
suggestionsSection.addRow(row => {
row.addSuggestionChips('featureWishes', {
label: "What would make the app even better?",
suggestions: [
{ id: 'dark-mode', name: '🌙 Dark mode' },
{ id: 'widgets', name: '📱 Widgets' },
{ id: 'sync', name: '☁️ Better sync' },
{ id: 'offline', name: '📴 Offline mode' },
{ id: 'shortcuts', name: '⚡ Shortcuts' },
{ id: 'notifications', name: '🔔 Notifications' }
],
max: 2,
alignment: 'center'
});
});
// ============================================
// SECTION 5: Usage Context
// ============================================
const usageSection = form.addSubform('usageSection', {
isVisible: () => moodSection.emojiRating('initialMood')?.value() !== null,
customStyles: {
padding: '16px',
borderRadius: '8px',
border: '1px solid #e2e8f0',
marginTop: '12px'
}
});
usageSection.addRow(row => {
row.addDropdown('usageFrequency', {
label: 'How often do you use the app?',
options: [
{ id: 'daily', name: 'Daily' },
{ id: 'weekly', name: 'Few times a week' },
{ id: 'monthly', name: 'Few times a month' },
{ id: 'rarely', name: 'Rarely' },
{ id: 'new', name: 'Just started using it' }
],
placeholder: 'Select frequency'
}, '1fr');
row.addDropdown('favoriteFeature', {
label: 'Favorite feature?',
options: [
{ id: 'core', name: 'Core functionality' },
{ id: 'design', name: 'Clean design' },
{ id: 'speed', name: 'Speed/Performance' },
{ id: 'sync', name: 'Sync across devices' },
{ id: 'none', name: 'Nothing stands out' }
],
placeholder: 'Select feature'
}, '1fr');
});
// ============================================
// SUMMARY
// ============================================
const summarySection = form.addSubform('summary', {
title: 'Feedback Summary',
isVisible: () => moodSection.emojiRating('initialMood')?.value() !== null
});
summarySection.addRow(row => {
row.addTextPanel('summaryContent', {
computedValue: () => {
const mood = moodSection.emojiRating('initialMood')?.value();
const storeIntent = happySection.thumbRating('goToStore')?.value();
const stars = happySection.starRating('storeRatingPreview')?.value();
const issues = unhappySection.suggestionChips('issueCategories')?.value() || [];
const wishes = suggestionsSection.suggestionChips('featureWishes')?.value() || [];
const contactRequested = unhappySection.checkbox('contactMe')?.value();
const moodLabels: Record<string, string> = {
'very-bad': '😢 Very Unhappy',
'bad': '😕 Unhappy',
'neutral': '😐 Neutral',
'good': '😊 Happy',
'excellent': '🤩 Love it!'
};
let summary = 'App Feedback\n';
summary += '═'.repeat(20) + '\n\n';
summary += `Feeling: ${moodLabels[mood || ''] || 'Not answered'}\n`;
if (stars) {
summary += `Star Rating: ${'★'.repeat(stars)}${'☆'.repeat(5 - stars)}\n`;
}
if (storeIntent === 'up') {
summary += '📱 Will leave App Store review\n';
}
if (issues.length > 0) {
summary += `\n⚠️ Issues: ${issues.join(', ')}\n`;
}
if (wishes.length > 0) {
summary += `\n✨ Wants: ${wishes.join(', ')}\n`;
}
if (contactRequested) {
summary += '\n📧 Contact requested';
}
return summary;
},
customStyles: {
padding: '16px',
borderRadius: '8px',
backgroundColor: '#f1f5f9',
whiteSpace: 'pre-wrap',
fontFamily: 'monospace',
fontSize: '13px'
}
});
});
// ============================================
// FORM CONFIGURATION
// ============================================
form.configureSubmitButton({
label: () => {
const mood = moodSection.emojiRating('initialMood')?.value();
if (mood === 'good' || mood === 'excellent') return 'Done';
return 'Send Feedback';
},
isVisible: () => moodSection.emojiRating('initialMood')?.value() !== null
});
form.configureCompletionScreen({
type: 'text',
title: () => {
const mood = moodSection.emojiRating('initialMood')?.value();
if (mood === 'good' || mood === 'excellent') return '💖 Thank You!';
return 'Thanks for the Feedback!';
},
message: () => {
const mood = moodSection.emojiRating('initialMood')?.value();
if (mood === 'good' || mood === 'excellent') {
return 'Your support means everything to us. Enjoy the app!';
}
return "We've received your feedback and will use it to make the app better. Thanks for helping us improve!";
}
});
}
Frequently Asked Questions
When should I show the rating prompt?
Best times: after a successful task completion, after reaching milestones, after consistent usage over time (5+ sessions). Avoid: during onboarding, after errors, during important flows, or too frequently. Follow Apple/Google guidelines on timing frequency.
Why use smart routing instead of always asking for reviews?
Smart routing sends happy users to the app store while giving unhappy users a private feedback channel. This prevents negative public reviews while still capturing improvement ideas. It typically increases average store rating by 0.5-1.0 stars.
How do I connect to the App Store / Play Store?
Use platform-specific deep links: iOS uses SKStoreReviewController API or itms-apps:// URLs. Android uses market://details?id=package_name. This form demonstrates the UI flow - integrate with your native code for actual store redirects.
What's a good in-app rating prompt conversion rate?
Well-timed prompts see 15-25% engagement rates. Of those engaged, aim for 70%+ positive responses. Of positive responders asked to review, 30-50% actually leave reviews. Overall, expect 3-8% of prompted users to leave store reviews.
How often can I show the rating prompt?
Apple limits to 3 times per year per user using their native API. For custom prompts, best practice is once per major version or every 60-90 days minimum. Always respect 'Never Ask Again' choices and track dismissals.
Should I offer incentives for reviews?
No - both Apple and Google prohibit incentivized reviews. This includes offering coins, premium features, or discounts for leaving reviews. Focus on timing your prompts when users are naturally satisfied instead.