Parent Satisfaction Survey
Engaging parents in the education process is crucial for student success. This parent satisfaction survey template helps schools collect meaningful feedback on teaching quality, communication effectiveness, safety, extracurricular activities, and child development progress. The multi-page format keeps parents focused while covering all important areas. Use this survey at the end of each term or academic year to track satisfaction trends and identify areas for improvement.
Try the Form
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export function parentFeedbackSurvey(form: FormTs) {
// Parent Satisfaction Survey - Multi-page education feedback
// Demonstrates: Pages (multi-page wizard), MatrixQuestion, StarRating, EmojiRating, CheckboxList, Dropdown
// ============================================
// HEADER
// ============================================
form.addRow(row => {
row.addTextPanel('header', {
label: 'Parent Satisfaction Survey',
computedValue: () => 'Your feedback helps us create the best learning environment for your child.',
customStyles: {
background: 'linear-gradient(135deg, #059669 0%, #10b981 100%)',
color: 'white',
padding: '28px',
borderRadius: '12px',
textAlign: 'center'
}
});
});
// ============================================
// MULTI-PAGE WIZARD
// ============================================
const pages = form.addPages('surveyPages');
// ============================================
// PAGE 1: Child & Grade Information
// ============================================
const page1 = pages.addPage('childInfo');
page1.addRow(row => {
row.addTextPanel('page1Title', {
label: 'Step 1 of 4: About Your Child',
customStyles: {
fontSize: '18px',
fontWeight: 'bold',
color: '#059669',
marginBottom: '16px'
}
});
});
page1.addRow(row => {
row.addDropdown('gradeLevel', {
label: 'What grade is your child in?',
options: [
{ id: 'k', name: 'Kindergarten' },
{ id: '1', name: '1st Grade' },
{ id: '2', name: '2nd Grade' },
{ id: '3', name: '3rd Grade' },
{ id: '4', name: '4th Grade' },
{ id: '5', name: '5th Grade' },
{ id: '6', name: '6th Grade' },
{ id: '7', name: '7th Grade' },
{ id: '8', name: '8th Grade' },
{ id: '9', name: '9th Grade' },
{ id: '10', name: '10th Grade' },
{ id: '11', name: '11th Grade' },
{ id: '12', name: '12th Grade' }
],
placeholder: 'Select grade level',
isRequired: true
}, '50%');
row.addDropdown('yearsAtSchool', {
label: 'Years at this school',
options: [
{ id: '1', name: 'First year' },
{ id: '2', name: '2 years' },
{ id: '3', name: '3 years' },
{ id: '4', name: '4+ years' }
],
placeholder: 'Select years'
}, '50%');
});
page1.addSpacer();
page1.addRow(row => {
row.addEmojiRating('childHappiness', {
label: 'How happy is your child at school this year?',
preset: 'mood',
size: 'lg',
showLabels: true,
alignment: 'center'
});
});
page1.addRow(row => {
row.addButton('nextPage1', {
label: 'Continue to Teaching Quality',
onClick: () => pages.goToPage('teachingQuality'),
isDisabled: () => page1.dropdown('gradeLevel')?.value() === null
});
});
// ============================================
// PAGE 2: Teaching Quality
// ============================================
const page2 = pages.addPage('teachingQuality');
page2.addRow(row => {
row.addTextPanel('page2Title', {
label: 'Step 2 of 4: Teaching Quality',
customStyles: {
fontSize: '18px',
fontWeight: 'bold',
color: '#059669',
marginBottom: '16px'
}
});
});
page2.addRow(row => {
row.addMatrixQuestion('teacherRatings', {
label: 'Please rate the following aspects of teaching:',
rows: [
{ id: 'knowledge', label: 'Subject Knowledge', isRequired: true },
{ id: 'engagement', label: 'Student Engagement', isRequired: true },
{ id: 'individual-attention', label: 'Individual Attention', isRequired: true },
{ id: 'homework', label: 'Appropriate Homework', isRequired: false },
{ id: 'feedback', label: 'Quality of Feedback', isRequired: true },
{ id: 'accessibility', label: 'Teacher Accessibility', isRequired: false }
],
columns: [
{ id: '1', label: 'Poor' },
{ id: '2', label: 'Fair' },
{ id: '3', label: 'Good' },
{ id: '4', label: 'Very Good' },
{ id: '5', label: 'Excellent' }
],
striped: true,
fullWidth: true
});
});
page2.addSpacer();
page2.addRow(row => {
row.addStarRating('overallTeaching', {
label: 'Overall teaching quality rating',
maxStars: 5,
size: 'lg',
alignment: 'center',
showCounter: true,
showConfettiOnMax: true
});
});
page2.addRow(row => {
row.addButton('backPage2', {
label: 'Back',
onClick: () => pages.goToPage('childInfo')
}, '100px');
row.addEmpty('1fr');
row.addButton('nextPage2', {
label: 'Continue to Communication',
onClick: () => pages.goToPage('communication'),
isDisabled: () => !page2.matrixQuestion('teacherRatings')?.areAllRequiredRowsAnswered()
});
});
// ============================================
// PAGE 3: Communication & Safety
// ============================================
const page3 = pages.addPage('communication');
page3.addRow(row => {
row.addTextPanel('page3Title', {
label: 'Step 3 of 4: Communication & Safety',
customStyles: {
fontSize: '18px',
fontWeight: 'bold',
color: '#059669',
marginBottom: '16px'
}
});
});
const commSubform = page3.addSubform('communicationSection', {
title: 'School Communication'
});
commSubform.addRow(row => {
row.addRatingScale('commFrequency', {
label: 'How satisfied are you with the frequency of school communication?',
preset: 'satisfaction',
alignment: 'center'
});
});
commSubform.addRow(row => {
row.addCheckboxList('commChannels', {
label: 'Which communication channels work best for you?',
options: [
{ id: 'email', name: 'Email' },
{ id: 'app', name: 'School App' },
{ id: 'sms', name: 'Text Messages' },
{ id: 'portal', name: 'Parent Portal' },
{ id: 'newsletter', name: 'Newsletter' },
{ id: 'meetings', name: 'Parent-Teacher Meetings' }
],
orientation: 'horizontal'
});
});
const safetySubform = page3.addSubform('safetySection', {
title: 'Safety & Environment'
});
safetySubform.addRow(row => {
row.addStarRating('safetySatisfaction', {
label: 'How safe do you feel your child is at school?',
maxStars: 5,
size: 'lg',
alignment: 'center',
showCounter: true
});
});
safetySubform.addRow(row => {
row.addThumbRating('bullying', {
label: 'Is the school effective at addressing bullying and conflicts?',
showLabels: true,
upLabel: 'Yes, very effective',
downLabel: 'No, needs improvement',
alignment: 'center'
});
});
safetySubform.addRow(row => {
row.addTextarea('safetyConcerns', {
label: 'Any safety concerns you would like to share?',
placeholder: 'Optional - share any concerns...',
rows: 2,
autoExpand: true,
isVisible: () => safetySubform.thumbRating('bullying')?.value() === 'down'
});
});
page3.addRow(row => {
row.addButton('backPage3', {
label: 'Back',
onClick: () => pages.goToPage('teachingQuality')
}, '100px');
row.addEmpty('1fr');
row.addButton('nextPage3', {
label: 'Continue to Final Thoughts',
onClick: () => pages.goToPage('finalThoughts')
});
});
// ============================================
// PAGE 4: Final Thoughts
// ============================================
const page4 = pages.addPage('finalThoughts');
page4.addRow(row => {
row.addTextPanel('page4Title', {
label: 'Step 4 of 4: Final Thoughts',
customStyles: {
fontSize: '18px',
fontWeight: 'bold',
color: '#059669',
marginBottom: '16px'
}
});
});
page4.addRow(row => {
row.addRatingScale('npsScore', {
label: 'How likely are you to recommend this school to other parents?',
preset: 'nps',
showCategoryLabel: true,
showSegmentColors: true,
isRequired: true
});
});
page4.addSpacer();
page4.addRow(row => {
row.addSuggestionChips('schoolStrengths', {
label: 'What are the school\'s greatest strengths? (Select up to 3)',
suggestions: [
{ id: 'academics', name: 'Academic Excellence' },
{ id: 'teachers', name: 'Caring Teachers' },
{ id: 'community', name: 'Strong Community' },
{ id: 'activities', name: 'Extracurricular Activities' },
{ id: 'facilities', name: 'Facilities' },
{ id: 'diversity', name: 'Diversity & Inclusion' },
{ id: 'technology', name: 'Technology Integration' },
{ id: 'support', name: 'Student Support' }
],
max: 3,
alignment: 'center'
});
});
page4.addSpacer();
page4.addRow(row => {
row.addTextarea('improvements', {
label: () => {
const nps = page4.ratingScale('npsScore')?.npsCategory();
if (nps === 'promoter') return 'What makes this school special to your family?';
if (nps === 'passive') return 'What would make this school a 9 or 10 for you?';
return 'What areas need the most improvement?';
},
placeholder: 'Share your thoughts...',
rows: 3,
autoExpand: true
});
});
page4.addRow(row => {
row.addCheckbox('contactPermission', {
label: 'You may contact me to discuss my feedback'
});
});
page4.addRow(row => {
row.addEmail('parentEmail', {
label: 'Your email address',
placeholder: 'parent@email.com',
isVisible: () => page4.checkbox('contactPermission')?.value() === true,
isRequired: () => page4.checkbox('contactPermission')?.value() === true
});
});
page4.addRow(row => {
row.addButton('backPage4', {
label: 'Back',
onClick: () => pages.goToPage('communication')
}, '100px');
});
// ============================================
// SUMMARY SECTION (after pages)
// ============================================
const summarySection = form.addSubform('summary', {
title: 'Your Feedback Summary',
isVisible: () => page4.ratingScale('npsScore')?.value() !== null
});
summarySection.addRow(row => {
row.addTextPanel('summaryContent', {
computedValue: () => {
const grade = page1.dropdown('gradeLevel')?.value();
const happiness = page1.emojiRating('childHappiness')?.value();
const teaching = page2.starRating('overallTeaching')?.value();
const nps = page4.ratingScale('npsScore')?.value();
const category = page4.ratingScale('npsScore')?.npsCategory();
const strengths = page4.suggestionChips('schoolStrengths')?.value() || [];
if (!grade) return '';
const happinessLabels: Record<string, string> = {
'sad': 'Unhappy',
'down': 'Somewhat unhappy',
'neutral': 'Neutral',
'happy': 'Happy',
'excited': 'Very happy'
};
let summary = 'Feedback Summary\n';
summary += `${'═'.repeat(25)}\n\n`;
summary += `Grade: ${grade === 'k' ? 'Kindergarten' : `${grade}th Grade`}\n`;
if (happiness) {
summary += `Child Happiness: ${happinessLabels[happiness] || happiness}\n`;
}
if (teaching) {
summary += `Teaching Quality: ${teaching}/5 stars\n`;
}
if (strengths.length > 0) {
summary += `\nStrengths: ${strengths.join(', ')}\n`;
}
if (nps !== null && nps !== undefined) {
summary += `\nNPS: ${nps}/10 (${category?.charAt(0).toUpperCase()}${category?.slice(1)})\n`;
}
return summary;
},
customStyles: () => {
const category = page4.ratingScale('npsScore')?.npsCategory();
const baseStyles = {
padding: '16px',
borderRadius: '8px',
whiteSpace: 'pre-wrap',
fontFamily: 'monospace',
fontSize: '14px'
};
if (category === 'promoter') {
return { ...baseStyles, backgroundColor: '#d1fae5', borderLeft: '4px solid #10b981' };
} else if (category === 'passive') {
return { ...baseStyles, backgroundColor: '#fef3c7', borderLeft: '4px solid #f59e0b' };
} else if (category === 'detractor') {
return { ...baseStyles, backgroundColor: '#fee2e2', borderLeft: '4px solid #ef4444' };
}
return { ...baseStyles, backgroundColor: '#f0fdf4', borderLeft: '4px solid #059669' };
}
});
});
// ============================================
// FORM CONFIGURATION
// ============================================
form.configureSubmitButton({
label: 'Submit Survey',
isVisible: () => page4.ratingScale('npsScore')?.value() !== null
});
form.configureCompletionScreen({
type: 'text',
title: 'Thank You for Your Feedback!',
message: 'Your insights help us create a better learning environment for all students. We review every response and take action on common themes.'
});
}
Frequently Asked Questions
When should I send parent satisfaction surveys?
The best times are end of first semester and end of academic year. This gives parents enough experience to provide meaningful feedback while leaving time for improvements.
Should surveys be anonymous?
Offering anonymity typically results in more honest feedback. However, you can include an optional contact field for parents who want follow-up on specific issues.
How do I increase parent response rates?
Send reminders through multiple channels (email, app, SMS), keep the survey under 10 minutes, communicate how feedback will be used, and share results and action plans.
Can I customize questions for different grade levels?
Yes! Add a grade level selector at the start, then use conditional visibility to show age-appropriate questions for elementary, middle, and high school parents.
How should I share results with parents?
Create a summary report highlighting key findings, improvement areas, and specific actions the school will take. Share at parent meetings or via newsletter.