Childcare/Daycare Survey
This comprehensive childcare feedback form helps daycare centers, preschools, and nurseries gather valuable parent feedback. The survey covers critical areas including child safety, developmental activities, staff interaction quality, communication effectiveness, and facility cleanliness. With age-appropriate sections and detailed ratings, providers can identify strengths and areas for improvement to deliver exceptional early childhood care.
Try the Form
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export function childcareFeedbackSurvey(form: FormTs) {
// Childcare/Daycare Feedback Survey - Comprehensive parent satisfaction
// Demonstrates: MatrixQuestion, StarRating, EmojiRating, Dropdown, Conditional Sections
// ============================================
// HEADER
// ============================================
form.addRow(row => {
row.addTextPanel('header', {
label: 'Parent Feedback Survey',
computedValue: () => 'Help us provide the best care for your child. Your feedback shapes how we nurture and educate.',
customStyles: {
background: 'linear-gradient(135deg, #ec4899 0%, #be185d 100%)',
color: 'white',
padding: '28px',
borderRadius: '12px',
textAlign: 'center',
fontSize: '15px'
}
});
});
// ============================================
// SECTION 1: Child Information
// ============================================
const childSection = form.addSubform('child', {
title: 'About Your Child',
customStyles: { backgroundColor: '#fdf4ff', padding: '16px', borderRadius: '8px' }
});
childSection.addRow(row => {
row.addDropdown('childAge', {
label: "Child's age group",
options: [
{ id: 'infant', name: 'Infant (0-12 months)' },
{ id: 'toddler', name: 'Toddler (1-2 years)' },
{ id: 'preschool', name: 'Preschool (3-4 years)' },
{ id: 'prek', name: 'Pre-K (4-5 years)' }
],
placeholder: 'Select age group',
isRequired: true
}, '1fr');
row.addDropdown('enrollmentDuration', {
label: 'How long enrolled?',
options: [
{ id: 'less-1-month', name: 'Less than 1 month' },
{ id: '1-3-months', name: '1-3 months' },
{ id: '3-6-months', name: '3-6 months' },
{ id: '6-12-months', name: '6-12 months' },
{ id: 'over-1-year', name: 'Over 1 year' }
],
placeholder: 'Select duration',
isRequired: true
}, '1fr');
});
childSection.addRow(row => {
row.addRadioButton('scheduleType', {
label: 'Care schedule',
options: [
{ id: 'full-time', name: 'Full-time (5 days)' },
{ id: 'part-time', name: 'Part-time (2-4 days)' },
{ id: 'drop-in', name: 'Drop-in/Occasional' }
],
orientation: 'horizontal'
});
});
// ============================================
// SECTION 2: Safety & Security (Most Important)
// ============================================
const safetySection = form.addSubform('safety', {
title: 'Safety & Security',
isVisible: () => childSection.dropdown('childAge')?.value() !== null,
customStyles: { backgroundColor: '#fef2f2', padding: '16px', borderRadius: '8px' }
});
safetySection.addRow(row => {
row.addTextPanel('safetyIntro', {
computedValue: () => 'Your child\'s safety is our top priority. Please rate the following:',
customStyles: { fontStyle: 'italic', color: '#6b7280', marginBottom: '8px' }
});
});
safetySection.addRow(row => {
row.addStarRating('overallSafety', {
label: 'Overall feeling of safety and security',
maxStars: 5,
size: 'lg',
alignment: 'center'
});
});
safetySection.addRow(row => {
row.addMatrixQuestion('safetyDetails', {
label: 'Rate specific safety aspects:',
rows: [
{ id: 'secure-entry', label: 'Secure entry/exit procedures', isRequired: true },
{ id: 'supervision', label: 'Adequate supervision at all times', isRequired: true },
{ id: 'pickup-auth', label: 'Pickup authorization process', isRequired: true },
{ id: 'emergency-prep', label: 'Emergency preparedness', isRequired: false },
{ id: 'incident-report', label: 'Incident reporting', isRequired: false }
],
columns: [
{ id: 'poor', label: 'Poor' },
{ id: 'fair', label: 'Fair' },
{ id: 'good', label: 'Good' },
{ id: 'excellent', label: 'Excellent' }
],
fullWidth: true,
striped: true
});
});
// ============================================
// SECTION 3: Child Development & Learning
// ============================================
const developmentSection = form.addSubform('development', {
title: 'Development & Learning',
isVisible: () => safetySection.starRating('overallSafety')?.value() !== null,
customStyles: { backgroundColor: '#f0fdf4', padding: '16px', borderRadius: '8px' }
});
developmentSection.addRow(row => {
row.addEmojiRating('childHappiness', {
label: 'How happy is your child to attend?',
preset: 'mood',
size: 'lg',
alignment: 'center',
isRequired: true
});
});
developmentSection.addRow(row => {
row.addMatrixQuestion('developmentAreas', {
label: () => {
const age = childSection.dropdown('childAge')?.value();
if (age === 'infant') return 'Rate developmental support for your infant:';
if (age === 'toddler') return 'Rate developmental activities for your toddler:';
return 'Rate learning activities for your child:';
},
rows: () => {
const age = childSection.dropdown('childAge')?.value();
if (age === 'infant') {
return [
{ id: 'sensory', label: 'Sensory stimulation activities', isRequired: true },
{ id: 'motor', label: 'Motor skill development', isRequired: true },
{ id: 'bonding', label: 'Caregiver bonding time', isRequired: true },
{ id: 'routine', label: 'Consistent daily routines', isRequired: true }
];
}
if (age === 'toddler') {
return [
{ id: 'language', label: 'Language development', isRequired: true },
{ id: 'motor', label: 'Gross/fine motor activities', isRequired: true },
{ id: 'social', label: 'Social interaction opportunities', isRequired: true },
{ id: 'creative', label: 'Creative play and art', isRequired: true },
{ id: 'outdoor', label: 'Outdoor play time', isRequired: false }
];
}
return [
{ id: 'literacy', label: 'Pre-literacy skills', isRequired: true },
{ id: 'math', label: 'Early math concepts', isRequired: true },
{ id: 'social', label: 'Social-emotional development', isRequired: true },
{ id: 'creative', label: 'Arts and creative expression', isRequired: true },
{ id: 'stem', label: 'Science exploration', isRequired: false },
{ id: 'school-ready', label: 'School readiness preparation', isRequired: false }
];
},
columns: [
{ id: 'needs-improvement', label: 'Needs Work' },
{ id: 'satisfactory', label: 'Satisfactory' },
{ id: 'good', label: 'Good' },
{ id: 'outstanding', label: 'Outstanding' }
],
fullWidth: true,
striped: true
});
});
// ============================================
// SECTION 4: Staff Quality
// ============================================
const staffSection = form.addSubform('staff', {
title: 'Staff & Caregivers',
isVisible: () => developmentSection.emojiRating('childHappiness')?.value() !== null,
customStyles: { backgroundColor: '#eff6ff', padding: '16px', borderRadius: '8px' }
});
staffSection.addRow(row => {
row.addStarRating('staffWarmth', {
label: 'Warmth and care shown to children',
maxStars: 5,
size: 'lg',
alignment: 'center'
});
});
staffSection.addRow(row => {
row.addStarRating('staffProfessionalism', {
label: 'Professionalism',
maxStars: 5,
size: 'md'
}, '1fr');
row.addStarRating('staffResponsiveness', {
label: 'Responsiveness to concerns',
maxStars: 5,
size: 'md'
}, '1fr');
});
staffSection.addRow(row => {
row.addRatingScale('staffRatio', {
label: 'How satisfied are you with the staff-to-child ratio?',
preset: 'satisfaction',
size: 'md',
alignment: 'center'
});
});
// ============================================
// SECTION 5: Communication
// ============================================
const communicationSection = form.addSubform('communication', {
title: 'Parent Communication',
isVisible: () => staffSection.starRating('staffWarmth')?.value() !== null,
customStyles: { backgroundColor: '#fefce8', padding: '16px', borderRadius: '8px' }
});
communicationSection.addRow(row => {
row.addCheckboxList('communicationChannels', {
label: 'Which communication channels do you use? (Select all)',
options: [
{ id: 'app', name: 'Mobile app/Parent portal' },
{ id: 'email', name: 'Email updates' },
{ id: 'daily-report', name: 'Daily written reports' },
{ id: 'in-person', name: 'In-person at pickup/drop-off' },
{ id: 'newsletter', name: 'Monthly newsletter' },
{ id: 'parent-teacher', name: 'Parent-teacher conferences' }
],
orientation: 'vertical'
});
});
communicationSection.addRow(row => {
row.addStarRating('communicationQuality', {
label: 'Overall quality of communication',
maxStars: 5,
size: 'lg',
alignment: 'center'
});
});
communicationSection.addRow(row => {
row.addThumbRating('informedDaily', {
label: 'Do you feel well-informed about your child\'s daily activities?',
size: 'lg',
showLabels: true,
upLabel: 'Yes, always',
downLabel: 'Not really',
alignment: 'center'
});
});
// ============================================
// SECTION 6: Facility & Environment
// ============================================
const facilitySection = form.addSubform('facility', {
title: 'Facility & Environment',
isVisible: () => communicationSection.starRating('communicationQuality')?.value() !== null
});
facilitySection.addRow(row => {
row.addStarRating('cleanliness', {
label: 'Cleanliness',
maxStars: 5,
size: 'md'
}, '1fr');
row.addStarRating('equipment', {
label: 'Equipment & toys',
maxStars: 5,
size: 'md'
}, '1fr');
row.addStarRating('outdoorSpace', {
label: 'Outdoor play area',
maxStars: 5,
size: 'md'
}, '1fr');
});
// ============================================
// SECTION 7: Infant-Specific (Conditional)
// ============================================
const infantSection = form.addSubform('infant', {
title: 'Infant Care Specific',
isVisible: () => childSection.dropdown('childAge')?.value() === 'infant',
customStyles: { backgroundColor: '#fce7f3', padding: '16px', borderRadius: '8px' }
});
infantSection.addRow(row => {
row.addStarRating('feedingCare', {
label: 'Feeding care and attention',
maxStars: 5,
size: 'md'
}, '1fr');
row.addStarRating('diaperCare', {
label: 'Diapering and hygiene',
maxStars: 5,
size: 'md'
}, '1fr');
});
infantSection.addRow(row => {
row.addStarRating('sleepRoutine', {
label: 'Nap/sleep routine adherence',
maxStars: 5,
size: 'lg',
alignment: 'center'
});
});
// ============================================
// SECTION 8: Overall Satisfaction
// ============================================
const overallSection = form.addSubform('overall', {
title: 'Overall Experience',
isVisible: () => facilitySection.starRating('cleanliness')?.value() !== null ||
(childSection.dropdown('childAge')?.value() === 'infant' && infantSection.starRating('feedingCare')?.value() !== null)
});
overallSection.addRow(row => {
row.addRatingScale('overallSatisfaction', {
label: 'Overall, how satisfied are you with our childcare services?',
preset: 'satisfaction',
size: 'lg',
alignment: 'center',
isRequired: true
});
});
overallSection.addRow(row => {
row.addRatingScale('recommendLikelihood', {
label: 'How likely are you to recommend us to other parents?',
preset: 'nps',
showCategoryLabel: true,
showSegmentColors: true,
alignment: 'center'
});
});
overallSection.addSpacer({ height: '16px' });
overallSection.addRow(row => {
row.addTextarea('bestPart', {
label: 'What do you appreciate most about our care?',
placeholder: 'Tell us what we are doing well...',
rows: 3,
autoExpand: true
});
});
overallSection.addRow(row => {
row.addTextarea('improvements', {
label: 'What could we improve?',
placeholder: 'Share any suggestions for improvement...',
rows: 3,
autoExpand: true
});
});
// ============================================
// SECTION 9: Summary
// ============================================
const summarySection = form.addSubform('summary', {
title: 'Feedback Summary',
isVisible: () => overallSection.ratingScale('overallSatisfaction')?.value() !== null
});
summarySection.addRow(row => {
row.addTextPanel('summaryContent', {
computedValue: () => {
const age = childSection.dropdown('childAge')?.value();
const safety = safetySection.starRating('overallSafety')?.value();
const happiness = developmentSection.emojiRating('childHappiness')?.value();
const staffWarmth = staffSection.starRating('staffWarmth')?.value();
const communication = communicationSection.starRating('communicationQuality')?.value();
const overall = overallSection.ratingScale('overallSatisfaction')?.value();
const nps = overallSection.ratingScale('recommendLikelihood')?.value();
if (!overall) return '';
const ageLabels: Record<string, string> = {
'infant': 'Infant (0-12 months)',
'toddler': 'Toddler (1-2 years)',
'preschool': 'Preschool (3-4 years)',
'prek': 'Pre-K (4-5 years)'
};
const happinessLabels: Record<string, string> = {
'sad': 'Often unhappy',
'down': 'Sometimes reluctant',
'neutral': 'Neutral',
'happy': 'Usually happy',
'excited': 'Loves attending!'
};
let summary = 'Childcare Feedback Summary\n';
summary += '═'.repeat(28) + '\n\n';
summary += `Child Age Group: ${ageLabels[age || ''] || 'Not specified'}\n\n`;
if (safety) summary += `Safety Rating: ${'★'.repeat(safety)}${'☆'.repeat(5 - safety)} (${safety}/5)\n`;
if (happiness) summary += `Child Happiness: ${happinessLabels[happiness] || happiness}\n`;
if (staffWarmth) summary += `Staff Warmth: ${'★'.repeat(staffWarmth)}${'☆'.repeat(5 - staffWarmth)}\n`;
if (communication) summary += `Communication: ${'★'.repeat(communication)}${'☆'.repeat(5 - communication)}\n`;
summary += `\nOverall Satisfaction: ${overall}/5\n`;
if (nps !== null && nps !== undefined) {
const category = nps >= 9 ? 'Promoter' : nps >= 7 ? 'Passive' : 'Detractor';
summary += `Recommend Score: ${nps}/10 (${category})`;
}
return summary;
},
customStyles: () => {
const overall = overallSection.ratingScale('overallSatisfaction')?.value();
const baseStyles = {
padding: '16px',
borderRadius: '8px',
whiteSpace: 'pre-wrap',
fontFamily: 'monospace',
fontSize: '13px'
};
if (overall !== null && overall !== undefined) {
if (overall >= 4) return { ...baseStyles, backgroundColor: '#dcfce7', borderLeft: '4px solid #22c55e' };
if (overall >= 3) return { ...baseStyles, backgroundColor: '#fef3c7', borderLeft: '4px solid #f59e0b' };
return { ...baseStyles, backgroundColor: '#fee2e2', borderLeft: '4px solid #ef4444' };
}
return baseStyles;
}
});
});
// ============================================
// FORM CONFIGURATION
// ============================================
form.configureSubmitButton({
label: 'Submit Parent Feedback',
isVisible: () => overallSection.ratingScale('overallSatisfaction')?.value() !== null
});
form.configureCompletionScreen({
type: 'text',
title: 'Thank You for Your Feedback!',
message: 'Your input helps us provide the best possible care for your child. We review all feedback carefully and use it to continually improve our programs.'
});
}
Frequently Asked Questions
How often should we send childcare feedback surveys?
We recommend quarterly surveys for ongoing feedback, with additional surveys at key milestones (first month, transition to new room). Annual comprehensive surveys work well for detailed assessments.
What are the most important areas to measure?
Safety is paramount - always include safety-related questions. Other critical areas include: child development/learning, staff warmth and professionalism, parent communication, and facility cleanliness.
How should we handle negative feedback about specific staff?
Take all feedback seriously but investigate privately. Use aggregate data for training needs. If patterns emerge about specific staff, address through proper HR channels while protecting parent anonymity.
Can we customize questions for different age groups?
Yes! The form includes conditional sections based on child age. Infant care questions focus on feeding, diapering, and sleep routines, while preschool questions emphasize learning activities and social development.
How do we encourage honest feedback from parents?
Ensure anonymity when possible, explain how feedback improves care, send surveys at convenient times, keep them reasonably short, and most importantly - act on feedback and communicate changes made.