Job Completion Review Form
Build your reputation with professional job completion reviews. This comprehensive feedback form captures client satisfaction across all aspects of construction projects including workmanship quality, adherence to timeline and budget, crew professionalism, site cleanliness, and communication effectiveness. Features multi-dimensional star ratings, before/after expectation comparison, and detailed testimonial collection. Perfect for general contractors, home builders, renovation companies, and specialty trades looking to improve service quality and generate referrals.
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export function constructionCompletionSurvey(form: FormTs) {
// Construction Job Completion Review - Construction & Trades Feedback
// Demonstrates: Multi-page, StarRating x6+, MatrixQuestion, Slider, ThumbRating, CheckboxList, NPS, computed values
// ============================================
// HEADER
// ============================================
form.addRow(row => {
row.addTextPanel('header', {
label: 'Project Completion Review',
computedValue: () => 'Your feedback helps us deliver better results on every project. Thank you for choosing us!',
customStyles: {
background: 'linear-gradient(135deg, #b45309 0%, #d97706 100%)',
color: 'white',
padding: '28px',
borderRadius: '12px',
textAlign: 'center'
}
});
});
// ============================================
// MULTI-PAGE WIZARD
// ============================================
const pages = form.addPages('reviewPages', { heightMode: 'current-page' });
// ----------------------------------------
// PAGE 1: Project Information
// ----------------------------------------
const page1 = pages.addPage('projectInfo');
page1.addRow(row => {
row.addTextPanel('page1Title', {
label: 'Step 1 of 4: Project Details',
customStyles: {
fontSize: '18px',
fontWeight: 'bold',
color: '#b45309',
marginBottom: '16px'
}
});
});
page1.addRow(row => {
row.addDropdown('projectType', {
label: 'What type of project was completed?',
placeholder: 'Select project type...',
options: [
{ id: 'new-construction', name: 'New Construction / Build' },
{ id: 'renovation', name: 'Renovation / Remodel' },
{ id: 'addition', name: 'Home Addition' },
{ id: 'kitchen', name: 'Kitchen Remodel' },
{ id: 'bathroom', name: 'Bathroom Remodel' },
{ id: 'roofing', name: 'Roofing' },
{ id: 'siding', name: 'Siding / Exterior' },
{ id: 'deck-patio', name: 'Deck / Patio / Outdoor' },
{ id: 'flooring', name: 'Flooring' },
{ id: 'electrical', name: 'Electrical Work' },
{ id: 'plumbing', name: 'Plumbing' },
{ id: 'hvac', name: 'HVAC' },
{ id: 'painting', name: 'Painting' },
{ id: 'other', name: 'Other' }
],
isRequired: true
}, '1fr');
row.addDropdown('projectSize', {
label: 'Project size/budget range',
placeholder: 'Select range...',
options: [
{ id: 'small', name: 'Under $5,000' },
{ id: 'medium', name: '$5,000 - $25,000' },
{ id: 'large', name: '$25,000 - $100,000' },
{ id: 'major', name: '$100,000 - $500,000' },
{ id: 'custom', name: 'Over $500,000' }
]
}, '1fr');
});
page1.addRow(row => {
row.addTextbox('otherProjectType', {
label: 'Please describe the project',
placeholder: 'What work was done?',
isVisible: () => page1.dropdown('projectType')?.value() === 'other',
isRequired: () => page1.dropdown('projectType')?.value() === 'other'
});
});
page1.addRow(row => {
row.addDatepicker('completionDate', {
label: 'Project completion date',
maxDate: () => new Date().toISOString()
}, '1fr');
row.addTextbox('projectLocation', {
label: 'Project location (city/area)',
placeholder: 'e.g., Downtown, North Side'
}, '1fr');
});
page1.addSpacer({ height: '24px' });
page1.addRow(row => {
row.addButton('nextPage1', {
label: 'Continue to Quality Review →',
onClick: () => pages.goToPage('quality')
});
});
// ----------------------------------------
// PAGE 2: Quality & Workmanship
// ----------------------------------------
const page2 = pages.addPage('quality');
page2.addRow(row => {
row.addTextPanel('page2Title', {
label: 'Step 2 of 4: Quality & Workmanship',
customStyles: {
fontSize: '18px',
fontWeight: 'bold',
color: '#b45309',
marginBottom: '16px'
}
});
});
const qualitySection = page2.addSubform('qualitySection', {
customStyles: () => {
const workmanship = qualitySection.starRating('workmanship')?.value();
if (workmanship !== null && workmanship !== undefined) {
if (workmanship >= 4) return { backgroundColor: '#dcfce7', padding: '16px', borderRadius: '8px' };
if (workmanship >= 3) return { backgroundColor: '#fef9c3', padding: '16px', borderRadius: '8px' };
return { backgroundColor: '#fee2e2', padding: '16px', borderRadius: '8px' };
}
return { backgroundColor: '#fef3c7', padding: '16px', borderRadius: '8px' };
}
});
qualitySection.addRow(row => {
row.addStarRating('workmanship', {
label: 'Quality of workmanship',
maxStars: 5,
size: 'xl',
alignment: 'center'
});
});
qualitySection.addRow(row => {
row.addStarRating('attention', {
label: 'Attention to detail',
maxStars: 5,
size: 'md',
alignment: 'center'
}, '1fr');
row.addStarRating('materials', {
label: 'Quality of materials used',
maxStars: 5,
size: 'md',
alignment: 'center'
}, '1fr');
});
qualitySection.addRow(row => {
row.addStarRating('finishes', {
label: 'Finishes & finishing touches',
maxStars: 5,
size: 'md',
alignment: 'center'
}, '1fr');
row.addStarRating('functionality', {
label: 'Everything works as expected',
maxStars: 5,
size: 'md',
alignment: 'center'
}, '1fr');
});
page2.addSpacer({ height: '16px' });
page2.addRow(row => {
row.addThumbRating('meetsExpectations', {
label: 'Did the finished work meet or exceed your expectations?',
showLabels: true,
upLabel: 'Yes, met/exceeded',
downLabel: 'No, fell short',
size: 'lg',
alignment: 'center'
});
});
page2.addRow(row => {
row.addTextarea('expectationDetails', {
label: () => {
const meets = page2.thumbRating('meetsExpectations')?.value();
if (meets === 'up') return 'What impressed you most about the finished work?';
if (meets === 'down') return 'Where did the work fall short of your expectations?';
return 'Any comments about the finished work?';
},
placeholder: 'Share specific details...',
rows: 2,
autoExpand: true,
isVisible: () => page2.thumbRating('meetsExpectations')?.value() !== null
});
});
page2.addSpacer({ height: '24px' });
page2.addRow(row => {
row.addButton('backPage2', {
label: '← Back',
onClick: () => pages.goToPage('projectInfo')
}, '120px');
row.addEmpty('1fr');
row.addButton('nextPage2', {
label: 'Continue to Timeline & Budget →',
onClick: () => pages.goToPage('timeline')
}, '250px');
});
// ----------------------------------------
// PAGE 3: Timeline & Budget
// ----------------------------------------
const page3 = pages.addPage('timeline');
page3.addRow(row => {
row.addTextPanel('page3Title', {
label: 'Step 3 of 4: Timeline & Budget',
customStyles: {
fontSize: '18px',
fontWeight: 'bold',
color: '#b45309',
marginBottom: '16px'
}
});
});
const timelineSection = page3.addSubform('timelineSection', {
title: 'Project Timeline',
customStyles: { backgroundColor: '#f8fafc', padding: '16px', borderRadius: '8px' }
});
timelineSection.addRow(row => {
row.addRadioButton('timelineStatus', {
label: 'How did the project timeline compare to the original estimate?',
options: [
{ id: 'early', name: 'Finished early' },
{ id: 'on-time', name: 'On schedule' },
{ id: 'slightly-late', name: 'Slightly delayed (1-2 weeks)' },
{ id: 'late', name: 'Significantly delayed' }
],
orientation: 'vertical',
isRequired: true
});
});
timelineSection.addRow(row => {
row.addTextarea('timelineDetails', {
label: 'Comments about the timeline',
placeholder: () => {
const status = timelineSection.radioButton('timelineStatus')?.value();
if (status === 'late' || status === 'significantly-late') {
return 'What caused the delays? Were you kept informed?';
}
return 'Any comments about scheduling and timeline management...';
},
rows: 2,
autoExpand: true,
isVisible: () => {
const status = timelineSection.radioButton('timelineStatus')?.value();
return status === 'slightly-late' || status === 'late';
}
});
});
const budgetSection = page3.addSubform('budgetSection', {
title: 'Project Budget',
customStyles: { backgroundColor: '#fef3c7', padding: '16px', borderRadius: '8px' }
});
budgetSection.addRow(row => {
row.addRadioButton('budgetStatus', {
label: 'How did the final cost compare to the original quote?',
options: [
{ id: 'under', name: 'Under budget' },
{ id: 'on-budget', name: 'On budget' },
{ id: 'slightly-over', name: 'Slightly over (< 10%)' },
{ id: 'over', name: 'Significantly over budget' }
],
orientation: 'vertical',
isRequired: true
});
});
budgetSection.addRow(row => {
row.addThumbRating('changeOrderHandling', {
label: 'Were change orders and additional costs communicated clearly?',
showLabels: true,
upLabel: 'Yes, clearly communicated',
downLabel: 'No, surprises',
size: 'md',
alignment: 'center',
isVisible: () => {
const status = budgetSection.radioButton('budgetStatus')?.value();
return status === 'slightly-over' || status === 'over';
}
});
});
budgetSection.addRow(row => {
row.addStarRating('valueForMoney', {
label: 'Overall value for money',
maxStars: 5,
size: 'lg',
alignment: 'center'
});
});
page3.addSpacer({ height: '24px' });
page3.addRow(row => {
row.addButton('backPage3', {
label: '← Back',
onClick: () => pages.goToPage('quality')
}, '120px');
row.addEmpty('1fr');
row.addButton('nextPage3', {
label: 'Continue to Team & Overall →',
onClick: () => pages.goToPage('overall')
}, '230px');
});
// ----------------------------------------
// PAGE 4: Team & Overall
// ----------------------------------------
const page4 = pages.addPage('overall');
page4.addRow(row => {
row.addTextPanel('page4Title', {
label: 'Step 4 of 4: Team & Overall Experience',
customStyles: {
fontSize: '18px',
fontWeight: 'bold',
color: '#b45309',
marginBottom: '16px'
}
});
});
const teamSection = page4.addSubform('teamSection', {
title: 'Crew & Communication',
customStyles: { backgroundColor: '#eff6ff', padding: '16px', borderRadius: '8px' }
});
teamSection.addRow(row => {
row.addMatrixQuestion('teamMatrix', {
label: 'Rate the project team:',
rows: [
{ id: 'professionalism', label: 'Crew professionalism', isRequired: true },
{ id: 'communication', label: 'Communication & updates' },
{ id: 'punctuality', label: 'Punctuality / Showing up on time' },
{ id: 'cleanup', label: 'Daily cleanup & site maintenance' },
{ id: 'respect', label: 'Respect for your home/property' }
],
columns: [
{ id: 'poor', label: 'Poor' },
{ id: 'fair', label: 'Fair' },
{ id: 'good', label: 'Good' },
{ id: 'very-good', label: 'Very Good' },
{ id: 'excellent', label: 'Excellent' }
],
striped: true,
fullWidth: true
});
});
teamSection.addRow(row => {
row.addStarRating('projectManager', {
label: 'Project manager / Main point of contact',
maxStars: 5,
size: 'md',
alignment: 'center'
}, '1fr');
row.addStarRating('problemSolving', {
label: 'Problem solving when issues arose',
maxStars: 5,
size: 'md',
alignment: 'center'
}, '1fr');
});
// Overall ratings
const overallSection = page4.addSubform('overallSection', {
title: 'Overall Experience',
customStyles: () => {
const overall = overallSection.starRating('overallSatisfaction')?.value();
if (overall !== null && overall !== undefined) {
if (overall >= 4) return { backgroundColor: '#dcfce7', padding: '16px', borderRadius: '8px' };
if (overall >= 3) return { backgroundColor: '#fef9c3', padding: '16px', borderRadius: '8px' };
return { backgroundColor: '#fee2e2', padding: '16px', borderRadius: '8px' };
}
return { padding: '16px', borderRadius: '8px', border: '1px dashed #d4d4d8' };
}
});
overallSection.addRow(row => {
row.addStarRating('overallSatisfaction', {
label: 'Overall project satisfaction',
maxStars: 5,
size: 'xl',
alignment: 'center',
showConfettiOnMax: true
});
});
overallSection.addRow(row => {
row.addRatingScale('recommendScore', {
preset: 'nps',
label: 'How likely are you to recommend us to friends or family?',
showSegmentColors: true,
showCategoryLabel: true,
alignment: 'center'
});
});
overallSection.addSpacer({ height: '16px' });
overallSection.addRow(row => {
row.addCheckbox('wouldHireAgain', {
label: 'I would hire this company again for future projects'
});
});
overallSection.addRow(row => {
row.addCheckbox('canUseTestimonial', {
label: 'You may use my feedback as a testimonial for marketing purposes'
});
});
overallSection.addSpacer({ height: '12px' });
overallSection.addRow(row => {
row.addTextarea('testimonial', {
label: 'Share your experience (for testimonial)',
placeholder: 'Tell others about your experience working with us...',
rows: 3,
autoExpand: true,
isVisible: () => overallSection.checkbox('canUseTestimonial')?.value() === true
});
});
overallSection.addRow(row => {
row.addTextbox('clientName', {
label: 'Your name (for testimonial)',
placeholder: 'How would you like to be credited?',
isVisible: () => overallSection.checkbox('canUseTestimonial')?.value() === true
}, '1fr');
row.addTextbox('clientLocation', {
label: 'City/Neighborhood',
placeholder: 'e.g., John D., Riverside',
isVisible: () => overallSection.checkbox('canUseTestimonial')?.value() === true
}, '1fr');
});
page4.addSpacer({ height: '24px' });
page4.addRow(row => {
row.addButton('backPage4', {
label: '← Back',
onClick: () => pages.goToPage('timeline')
}, '120px');
});
// ============================================
// SUMMARY SECTION
// ============================================
const summarySection = form.addSubform('summary', {
title: 'Review Summary',
isVisible: () => overallSection.starRating('overallSatisfaction')?.value() !== null
});
summarySection.addRow(row => {
row.addTextPanel('summaryContent', {
computedValue: () => {
const projectType = page1.dropdown('projectType')?.value();
const workmanship = qualitySection.starRating('workmanship')?.value();
const timeline = timelineSection.radioButton('timelineStatus')?.value();
const budget = budgetSection.radioButton('budgetStatus')?.value();
const value = budgetSection.starRating('valueForMoney')?.value();
const overall = overallSection.starRating('overallSatisfaction')?.value();
const nps = overallSection.ratingScale('recommendScore')?.value();
const npsCategory = overallSection.ratingScale('recommendScore')?.npsCategory();
const wouldHire = overallSection.checkbox('wouldHireAgain')?.value();
if (!overall) return '';
const projectLabels: Record<string, string> = {
'new-construction': 'New Construction',
'renovation': 'Renovation',
'addition': 'Home Addition',
'kitchen': 'Kitchen Remodel',
'bathroom': 'Bathroom Remodel',
'roofing': 'Roofing',
'siding': 'Siding/Exterior',
'deck-patio': 'Deck/Patio',
'flooring': 'Flooring',
'electrical': 'Electrical',
'plumbing': 'Plumbing',
'hvac': 'HVAC',
'painting': 'Painting',
'other': 'Other'
};
const timelineLabels: Record<string, string> = {
'early': '✅ Early',
'on-time': '✅ On Time',
'slightly-late': '⚠️ Slightly Delayed',
'late': '❌ Delayed'
};
const budgetLabels: Record<string, string> = {
'under': '✅ Under Budget',
'on-budget': '✅ On Budget',
'slightly-over': '⚠️ Slightly Over',
'over': '❌ Over Budget'
};
let summary = '🏗️ Project Review Summary\n';
summary += `${'═'.repeat(28)}\n\n`;
summary += `📋 Project: ${projectLabels[projectType || ''] || 'Not specified'}\n`;
if (workmanship) {
summary += `\n🔨 Workmanship: ${workmanship}/5 stars`;
}
if (timeline) {
summary += `\n⏱️ Timeline: ${timelineLabels[timeline]}`;
}
if (budget) {
summary += `\n💰 Budget: ${budgetLabels[budget]}`;
}
if (value) {
summary += `\n💵 Value for Money: ${value}/5 stars`;
}
summary += `\n\n⭐ Overall: ${overall}/5 stars`;
if (nps !== null && nps !== undefined) {
const npsEmoji = npsCategory === 'promoter' ? '💚' : npsCategory === 'passive' ? '💛' : '🔴';
summary += `\n${npsEmoji} NPS: ${nps}/10 (${npsCategory?.charAt(0).toUpperCase()}${npsCategory?.slice(1)})`;
}
if (wouldHire) {
summary += '\n\n✅ Would hire again';
}
return summary;
},
customStyles: () => {
const overall = overallSection.starRating('overallSatisfaction')?.value();
const baseStyles = {
padding: '16px',
borderRadius: '8px',
whiteSpace: 'pre-wrap',
fontFamily: 'monospace',
fontSize: '14px'
};
if (overall && overall >= 4) {
return { ...baseStyles, backgroundColor: '#fef3c7', borderLeft: '4px solid #d97706' };
} else if (overall && overall >= 3) {
return { ...baseStyles, backgroundColor: '#fef9c3', borderLeft: '4px solid #eab308' };
} else if (overall) {
return { ...baseStyles, backgroundColor: '#fee2e2', borderLeft: '4px solid #ef4444' };
}
return baseStyles;
}
});
});
// ============================================
// FORM CONFIGURATION
// ============================================
form.configureSubmitButton({
label: 'Submit Review',
isVisible: () => overallSection.starRating('overallSatisfaction')?.value() !== null
});
form.configureCompletionScreen({
type: 'text',
title: 'Thank You for Your Review!',
message: 'We appreciate you taking the time to share your feedback. Your input helps us deliver better results and serve our clients more effectively. If you have any follow-up concerns, please don\'t hesitate to contact us.'
});
}
Frequently Asked Questions
When should I send a job completion survey?
Send the survey within 3-7 days of project completion while the experience is fresh. For larger projects, consider sending interim surveys at key milestones. Follow up once if no response within a week.
What metrics matter most for construction companies?
Key metrics include: overall satisfaction, likelihood to recommend (NPS), workmanship quality, timeline adherence, communication effectiveness, and value for money. Track these over time to identify trends and improvement areas.
How can I use feedback for marketing?
With client permission, use positive testimonials on your website, social media, and proposals. Highlight specific ratings like '4.9/5 quality rating' in marketing materials. Respond professionally to all feedback including negative reviews.
What should I do with negative construction feedback?
Contact the client immediately to understand concerns, offer to fix legitimate issues, document lessons learned, and train crew on recurring problems. Use warranty callbacks as opportunities to improve relationships.
How do I increase survey response rates from clients?
Explain during final walkthrough that you'll send a survey, keep it under 5 minutes, offer incentive like home maintenance tips, and have project manager personally request feedback. Thank clients who respond regardless of rating.