Hybrid Event Feedback Survey
This hybrid event feedback survey helps event organizers understand how their event performed across both in-person and virtual formats. The form dynamically adapts questions based on how attendees participated, comparing content delivery, networking opportunities, technical quality, and overall engagement. Use insights to optimize future hybrid events and ensure parity of experience across attendance modes.
Try the Form
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export function hybridEventFeedback(form: FormTs) {
// Hybrid Event Feedback Survey - Compare in-person vs virtual experiences
// Demonstrates: Conditional sections by attendance type, MatrixQuestion, StarRating, RatingScale, EmojiRating, Slider, ThumbRating, SuggestionChips
// ============================================
// HEADER
// ============================================
form.addRow(row => {
row.addTextPanel('header', {
label: 'Hybrid Event Feedback',
computedValue: () => 'Help us improve both in-person and virtual experiences',
customStyles: {
backgroundColor: '#8b5cf6',
color: 'white',
padding: '24px',
borderRadius: '12px',
textAlign: 'center'
}
});
});
// ============================================
// SECTION 1: Attendance Information
// ============================================
const attendanceSection = form.addSubform('attendance', {
title: 'Your Attendance'
});
attendanceSection.addRow(row => {
row.addRadioButton('attendanceType', {
label: 'How did you attend the event?',
options: [
{ id: 'in-person', name: 'In-person' },
{ id: 'virtual', name: 'Virtual/Online' },
{ id: 'both', name: 'Both (hybrid mix)' }
],
orientation: 'horizontal',
isRequired: true
});
});
attendanceSection.addRow(row => {
row.addDropdown('daysAttended', {
label: 'How many days did you attend?',
options: [
{ id: '1', name: '1 day' },
{ id: '2', name: '2 days' },
{ id: '3', name: '3 days' },
{ id: '4+', name: '4 or more days' }
],
placeholder: 'Select days'
}, '1fr');
row.addDropdown('sessionsAttended', {
label: 'Approximately how many sessions?',
options: [
{ id: '1-3', name: '1-3 sessions' },
{ id: '4-6', name: '4-6 sessions' },
{ id: '7-10', name: '7-10 sessions' },
{ id: '10+', name: 'More than 10 sessions' }
],
placeholder: 'Select range'
}, '1fr');
});
// ============================================
// SECTION 2A: In-Person Experience (visible for in-person or both)
// ============================================
const inPersonSection = form.addSubform('inPerson', {
title: 'In-Person Experience',
isVisible: () => {
const type = attendanceSection.radioButton('attendanceType')?.value();
return type === 'in-person' || type === 'both';
},
customStyles: {
backgroundColor: '#f0fdf4',
padding: '16px',
borderRadius: '8px',
borderLeft: '4px solid #22c55e'
}
});
inPersonSection.addRow(row => {
row.addTextPanel('inPersonLabel', {
computedValue: () => 'Rate your on-site experience',
customStyles: { fontWeight: 'bold', marginBottom: '12px' }
});
});
inPersonSection.addRow(row => {
row.addMatrixQuestion('inPersonMatrix', {
label: 'Rate each aspect of the in-person experience',
rows: [
{ id: 'venue', label: 'Venue & Facilities', description: 'Location, rooms, accessibility', isRequired: true },
{ id: 'registration', label: 'Check-in Process', description: 'Registration, badges, welcome', isRequired: true },
{ id: 'networking', label: 'Networking Opportunities', description: 'Breaks, social events, meetups', isRequired: true },
{ id: 'catering', label: 'Food & Refreshments', description: 'Quality and variety', isRequired: false },
{ id: 'signage', label: 'Wayfinding & Signage', description: 'Easy to navigate', isRequired: false }
],
columns: [
{ id: '1', label: 'Poor' },
{ id: '2', label: 'Fair' },
{ id: '3', label: 'Good' },
{ id: '4', label: 'Very Good' },
{ id: '5', label: 'Excellent' }
],
striped: true,
fullWidth: true
});
});
inPersonSection.addRow(row => {
row.addStarRating('inPersonOverall', {
label: 'Overall in-person experience rating',
maxStars: 5,
size: 'lg',
alignment: 'center'
});
});
// ============================================
// SECTION 2B: Virtual Experience (visible for virtual or both)
// ============================================
const virtualSection = form.addSubform('virtual', {
title: 'Virtual Experience',
isVisible: () => {
const type = attendanceSection.radioButton('attendanceType')?.value();
return type === 'virtual' || type === 'both';
},
customStyles: {
backgroundColor: '#eff6ff',
padding: '16px',
borderRadius: '8px',
borderLeft: '4px solid #3b82f6'
}
});
virtualSection.addRow(row => {
row.addTextPanel('virtualLabel', {
computedValue: () => 'Rate your online experience',
customStyles: { fontWeight: 'bold', marginBottom: '12px' }
});
});
virtualSection.addRow(row => {
row.addMatrixQuestion('virtualMatrix', {
label: 'Rate each aspect of the virtual experience',
rows: [
{ id: 'platform', label: 'Event Platform', description: 'Ease of use, navigation', isRequired: true },
{ id: 'stream', label: 'Stream Quality', description: 'Video and audio quality', isRequired: true },
{ id: 'interaction', label: 'Interactive Features', description: 'Chat, Q&A, polls', isRequired: true },
{ id: 'networking', label: 'Virtual Networking', description: 'Meetups, 1:1 video chats', isRequired: false },
{ id: 'support', label: 'Technical Support', description: 'Help availability', isRequired: false }
],
columns: [
{ id: '1', label: 'Poor' },
{ id: '2', label: 'Fair' },
{ id: '3', label: 'Good' },
{ id: '4', label: 'Very Good' },
{ id: '5', label: 'Excellent' }
],
striped: true,
fullWidth: true
});
});
virtualSection.addRow(row => {
row.addSlider('connectionIssues', {
label: 'How often did you experience technical issues?',
min: 0,
max: 10,
step: 1,
defaultValue: 2,
showValue: true
});
});
virtualSection.addRow(row => {
row.addStarRating('virtualOverall', {
label: 'Overall virtual experience rating',
maxStars: 5,
size: 'lg',
alignment: 'center'
});
});
// ============================================
// SECTION 3: Format Comparison (for hybrid attendees)
// ============================================
const comparisonSection = form.addSubform('comparison', {
title: 'Format Comparison',
isVisible: () => attendanceSection.radioButton('attendanceType')?.value() === 'both',
customStyles: {
backgroundColor: '#faf5ff',
padding: '16px',
borderRadius: '8px',
borderLeft: '4px solid #8b5cf6'
}
});
comparisonSection.addRow(row => {
row.addRadioButton('preferredFormat', {
label: 'Which format did you prefer overall?',
options: [
{ id: 'in-person', name: 'Strongly prefer in-person' },
{ id: 'slight-in-person', name: 'Slightly prefer in-person' },
{ id: 'equal', name: 'Both equally good' },
{ id: 'slight-virtual', name: 'Slightly prefer virtual' },
{ id: 'virtual', name: 'Strongly prefer virtual' }
],
orientation: 'vertical'
});
});
comparisonSection.addRow(row => {
row.addCheckboxList('inPersonBetter', {
label: 'What was better in-person?',
options: [
{ id: 'networking', name: 'Networking' },
{ id: 'energy', name: 'Event energy/atmosphere' },
{ id: 'focus', name: 'Ability to focus' },
{ id: 'speakers', name: 'Speaker interaction' },
{ id: 'exhibits', name: 'Exhibits/demos' }
],
orientation: 'vertical'
}, '1fr');
row.addCheckboxList('virtualBetter', {
label: 'What was better virtually?',
options: [
{ id: 'convenience', name: 'Convenience' },
{ id: 'access', name: 'Content access' },
{ id: 'replay', name: 'Replay availability' },
{ id: 'cost', name: 'Cost savings' },
{ id: 'multitask', name: 'Ability to multitask' }
],
orientation: 'vertical'
}, '1fr');
});
// ============================================
// SECTION 4: Content Quality
// ============================================
const contentSection = form.addSubform('content', {
title: 'Content Quality',
isVisible: () => attendanceSection.radioButton('attendanceType')?.value() !== null
});
contentSection.addRow(row => {
row.addStarRating('contentQuality', {
label: 'Overall quality of session content',
maxStars: 5,
size: 'lg',
alignment: 'center'
}, '1fr');
row.addStarRating('speakerQuality', {
label: 'Quality of speakers/presenters',
maxStars: 5,
size: 'lg',
alignment: 'center'
}, '1fr');
});
contentSection.addRow(row => {
row.addEmojiRating('contentRelevance', {
label: 'How relevant was the content to your needs?',
preset: 'satisfaction',
size: 'lg',
showLabels: true,
alignment: 'center'
});
});
contentSection.addRow(row => {
row.addSuggestionChips('topicsInterest', {
label: 'Which topics were most valuable? (Select up to 3)',
suggestions: [
{ id: 'keynotes', name: 'Keynotes' },
{ id: 'workshops', name: 'Workshops' },
{ id: 'panels', name: 'Panel Discussions' },
{ id: 'demos', name: 'Product Demos' },
{ id: 'networking', name: 'Networking Sessions' },
{ id: 'qa', name: 'Q&A Sessions' },
{ id: 'breakouts', name: 'Breakout Sessions' },
{ id: 'poster', name: 'Poster Sessions' }
],
max: 3,
alignment: 'center'
});
});
// ============================================
// SECTION 5: Engagement & Value
// ============================================
const engagementSection = form.addSubform('engagement', {
title: 'Engagement & Value',
isVisible: () => attendanceSection.radioButton('attendanceType')?.value() !== null
});
engagementSection.addRow(row => {
row.addSlider('engagementLevel', {
label: 'How engaged did you feel throughout the event?',
min: 1,
max: 10,
step: 1,
defaultValue: 5,
showValue: true
});
});
engagementSection.addRow(row => {
row.addThumbRating('metExpectations', {
label: 'Did the event meet your expectations?',
showLabels: true,
upLabel: 'Yes, met or exceeded',
downLabel: 'No, fell short',
size: 'lg',
alignment: 'center'
});
});
engagementSection.addRow(row => {
row.addRadioButton('valueForMoney', {
label: 'How would you rate the value for the ticket price?',
options: [
{ id: 'excellent', name: 'Excellent value' },
{ id: 'good', name: 'Good value' },
{ id: 'fair', name: 'Fair value' },
{ id: 'poor', name: 'Poor value' },
{ id: 'free', name: 'Event was free' }
],
orientation: 'horizontal'
});
});
// ============================================
// SECTION 6: Future Preferences
// ============================================
const futureSection = form.addSubform('future', {
title: 'Future Events',
isVisible: () => attendanceSection.radioButton('attendanceType')?.value() !== null
});
futureSection.addRow(row => {
row.addRadioButton('futureFormat', {
label: 'For future events, which format would you prefer?',
options: [
{ id: 'in-person', name: 'In-person only' },
{ id: 'virtual', name: 'Virtual only' },
{ id: 'hybrid', name: 'Hybrid (both options)' },
{ id: 'depends', name: 'Depends on the event' }
],
orientation: 'vertical'
});
});
futureSection.addRow(row => {
row.addRatingScale('returnLikelihood', {
preset: 'nps',
label: 'How likely are you to attend next year\'s event?',
showSegmentColors: true,
showCategoryLabel: true,
showConfettiOnPromoter: true,
alignment: 'center'
});
});
// ============================================
// SECTION 7: Overall Rating
// ============================================
const overallSection = form.addSubform('overall', {
title: 'Overall Experience',
isVisible: () => attendanceSection.radioButton('attendanceType')?.value() !== null,
customStyles: () => {
const nps = overallSection.ratingScale('eventNps')?.npsCategory();
if (nps === 'promoter') return { backgroundColor: '#d1fae5', padding: '16px', borderRadius: '8px' };
if (nps === 'passive') return { backgroundColor: '#fef3c7', padding: '16px', borderRadius: '8px' };
if (nps === 'detractor') return { backgroundColor: '#fee2e2', padding: '16px', borderRadius: '8px' };
return { padding: '16px', borderRadius: '8px', border: '1px dashed #cbd5e1' };
}
});
overallSection.addRow(row => {
row.addStarRating('overallRating', {
label: 'Overall event experience',
maxStars: 5,
size: 'xl',
alignment: 'center',
showConfettiOnMax: true
});
});
overallSection.addRow(row => {
row.addRatingScale('eventNps', {
preset: 'nps',
label: 'How likely are you to recommend this event to a colleague?',
showSegmentColors: true,
showCategoryLabel: true,
alignment: 'center'
});
});
overallSection.addSpacer();
overallSection.addRow(row => {
row.addTextarea('additionalFeedback', {
label: 'Any suggestions for improving future hybrid events?',
placeholder: 'Share your ideas for making both formats better...',
rows: 3,
autoExpand: true
});
});
// ============================================
// SECTION 8: Summary
// ============================================
const summarySection = form.addSubform('summary', {
title: 'Feedback Summary',
isVisible: () => overallSection.starRating('overallRating')?.value() !== null
});
summarySection.addRow(row => {
row.addTextPanel('summaryContent', {
computedValue: () => {
const type = attendanceSection.radioButton('attendanceType')?.value();
const overall = overallSection.starRating('overallRating')?.value();
const nps = overallSection.ratingScale('eventNps')?.npsCategory();
const inPersonScore = inPersonSection.starRating('inPersonOverall')?.value();
const virtualScore = virtualSection.starRating('virtualOverall')?.value();
const contentScore = contentSection.starRating('contentQuality')?.value();
const futureFormat = futureSection.radioButton('futureFormat')?.value();
if (!overall) return '';
const typeLabels: Record<string, string> = {
'in-person': 'In-Person',
'virtual': 'Virtual',
'both': 'Hybrid (Both)'
};
const formatLabels: Record<string, string> = {
'in-person': 'In-Person Only',
'virtual': 'Virtual Only',
'hybrid': 'Hybrid',
'depends': 'Event Dependent'
};
let summary = `HYBRID EVENT FEEDBACK\n`;
summary += `${'═'.repeat(26)}\n\n`;
summary += `Attendance: ${typeLabels[type || ''] || 'Unknown'}\n`;
summary += `\n${'─'.repeat(26)}\n\n`;
summary += `Overall: ${'★'.repeat(overall)}${'☆'.repeat(5 - overall)} (${overall}/5)\n`;
if (inPersonScore) {
summary += `In-Person: ${'★'.repeat(inPersonScore)}${'☆'.repeat(5 - inPersonScore)}\n`;
}
if (virtualScore) {
summary += `Virtual: ${'★'.repeat(virtualScore)}${'☆'.repeat(5 - virtualScore)}\n`;
}
if (contentScore) {
summary += `Content: ${'★'.repeat(contentScore)}${'☆'.repeat(5 - contentScore)}\n`;
}
if (nps) {
summary += `\nNPS Status: ${nps.charAt(0).toUpperCase() + nps.slice(1)}\n`;
}
if (futureFormat) {
summary += `Future Pref: ${formatLabels[futureFormat]}`;
}
return summary;
},
customStyles: () => {
const nps = overallSection.ratingScale('eventNps')?.npsCategory();
const baseStyles = {
padding: '16px',
borderRadius: '8px',
whiteSpace: 'pre-wrap',
fontFamily: 'monospace',
fontSize: '13px'
};
if (nps === 'promoter') {
return { ...baseStyles, backgroundColor: '#d1fae5', borderLeft: '4px solid #10b981' };
} else if (nps === 'passive') {
return { ...baseStyles, backgroundColor: '#fef3c7', borderLeft: '4px solid #f59e0b' };
} else if (nps === 'detractor') {
return { ...baseStyles, backgroundColor: '#fee2e2', borderLeft: '4px solid #ef4444' };
}
return { ...baseStyles, backgroundColor: '#f8fafc', borderLeft: '4px solid #64748b' };
}
});
});
// ============================================
// FORM CONFIGURATION
// ============================================
form.configureSubmitButton({
label: 'Submit Feedback',
isVisible: () => overallSection.starRating('overallRating')?.value() !== null
});
form.configureCompletionScreen({
type: 'text',
title: 'Thank You for Your Feedback!',
message: 'Your insights help us create better hybrid experiences. We\'re committed to delivering excellent events whether you join us in person or virtually.'
});
}
Frequently Asked Questions
How do I ensure fair comparison between in-person and virtual attendees?
Use the same core questions for both groups but add format-specific questions for each. The satisfaction scale should be identical. Consider that virtual attendees may have different expectations - they trade convenience for the in-person energy.
What's the ideal time to send hybrid event surveys?
Send within 24-48 hours of event conclusion while the experience is fresh. For multi-day events, consider a brief daily pulse survey followed by a comprehensive post-event survey.
How can I measure if hybrid parity was achieved?
Compare overall satisfaction scores, NPS, and key metric ratings between in-person and virtual attendees. A gap of more than 0.5 points (on a 5-point scale) suggests one format underperformed. Dig into specific areas like networking and content to find root causes.
What technical aspects should I measure for virtual attendees?
Key metrics include stream quality, platform usability, audio clarity, video smoothness, and interaction tools functionality. Also measure ease of accessing sessions and technical support availability.
How do I use this data to improve future hybrid events?
Analyze which aspects each format excels at and where gaps exist. Common issues include virtual networking feeling disconnected and in-person attendees missing exclusive virtual content. Use insights to create format-specific enhancements while maintaining experience parity.