Manager Effectiveness Survey
Effective managers drive engagement, retention, and team performance. This comprehensive survey helps organizations assess manager effectiveness across critical dimensions: communication, support, development, fairness, and strategic leadership. Designed for upward feedback programs, the form uses validated rating scales and thoughtful questions to generate actionable insights for leadership development while maintaining psychological safety for respondents.
Try the Form
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export function managerFeedbackForm(form: FormTs) {
// Manager Effectiveness Survey
// Demonstrates: MatrixQuestion, StarRating x8, RatingScale, ThumbRating, EmojiRating, RadioButton, Textarea, dynamic styling
// ============================================
// HEADER
// ============================================
form.addRow(row => {
row.addTextPanel('header', {
label: 'Manager Effectiveness Survey',
computedValue: () => 'Your confidential feedback helps develop better leaders.',
customStyles: {
backgroundColor: '#8b5cf6',
color: 'white',
padding: '24px',
borderRadius: '12px',
textAlign: 'center'
}
});
});
form.addRow(row => {
row.addTextPanel('confidentialityNote', {
computedValue: () => 'All responses are confidential. Individual responses will never be shared with your manager. Results are only reported in aggregate with 3+ respondents.',
customStyles: {
backgroundColor: '#fef3c7',
padding: '12px 16px',
borderRadius: '8px',
fontSize: '14px',
borderLeft: '4px solid #f59e0b'
}
});
});
// ============================================
// SECTION 1: Relationship Context
// ============================================
const contextSection = form.addSubform('context', {
title: 'About Your Reporting Relationship'
});
contextSection.addRow(row => {
row.addDropdown('reportingDuration', {
label: 'How long have you reported to this manager?',
options: [
{ id: 'less-3m', name: 'Less than 3 months' },
{ id: '3-6m', name: '3-6 months' },
{ id: '6-12m', name: '6-12 months' },
{ id: '1-2y', name: '1-2 years' },
{ id: '2y-plus', name: 'More than 2 years' }
],
placeholder: 'Select duration',
isRequired: true
}, '1fr');
row.addDropdown('interactionFrequency', {
label: 'How often do you interact with your manager?',
options: [
{ id: 'daily', name: 'Daily' },
{ id: 'few-times-week', name: 'A few times per week' },
{ id: 'weekly', name: 'About once a week' },
{ id: 'biweekly', name: 'Every 1-2 weeks' },
{ id: 'monthly', name: 'Monthly or less' }
],
placeholder: 'Select frequency'
}, '1fr');
});
// ============================================
// SECTION 2: Overall Effectiveness
// ============================================
const overallSection = form.addSubform('overallEffectiveness', {
title: 'Overall Manager Effectiveness',
customStyles: () => {
const rating = overallSection.starRating('overallRating')?.value();
if (rating && rating >= 4) return { backgroundColor: '#dcfce7', padding: '16px', borderRadius: '8px' };
if (rating && rating <= 2) return { backgroundColor: '#fee2e2', padding: '16px', borderRadius: '8px' };
return { padding: '16px', borderRadius: '8px' };
}
});
overallSection.addRow(row => {
row.addStarRating('overallRating', {
label: 'Overall, how effective is your manager?',
maxStars: 5,
size: 'xl',
alignment: 'center',
showConfettiOnMax: true
});
});
overallSection.addRow(row => {
row.addEmojiRating('workRelationship', {
label: 'How would you describe your working relationship?',
preset: 'satisfaction',
size: 'lg',
alignment: 'center'
});
});
// ============================================
// SECTION 3: Communication Skills
// ============================================
const communicationSection = form.addSubform('communication', {
title: 'Communication & Clarity'
});
communicationSection.addRow(row => {
row.addStarRating('clearCommunication', {
label: 'Communicates expectations clearly',
maxStars: 5,
size: 'md',
alignment: 'left'
}, '1fr');
row.addStarRating('listeningSkills', {
label: 'Actively listens to team members',
maxStars: 5,
size: 'md',
alignment: 'left'
}, '1fr');
});
communicationSection.addRow(row => {
row.addStarRating('openness', {
label: 'Creates environment for open dialogue',
maxStars: 5,
size: 'md',
alignment: 'left'
}, '1fr');
row.addStarRating('updates', {
label: 'Keeps team informed of important changes',
maxStars: 5,
size: 'md',
alignment: 'left'
}, '1fr');
});
// ============================================
// SECTION 4: Support & Development Matrix
// ============================================
const developmentSection = form.addSubform('supportDevelopment', {
title: 'Support & Development'
});
developmentSection.addRow(row => {
row.addMatrixQuestion('developmentMatrix', {
label: 'Rate your manager on the following support and development areas:',
rows: [
{ id: 'feedback', label: 'Provides regular, constructive feedback', isRequired: true },
{ id: 'recognition', label: 'Recognizes and appreciates good work', isRequired: true },
{ id: 'growth', label: 'Supports my professional growth', isRequired: true },
{ id: 'coaching', label: 'Coaches and develops my skills' },
{ id: 'resources', label: 'Provides resources needed to succeed' },
{ id: 'career', label: 'Discusses my career aspirations' },
{ id: 'obstacles', label: 'Removes obstacles to my work' }
],
columns: [
{ id: '1', label: 'Strongly Disagree' },
{ id: '2', label: 'Disagree' },
{ id: '3', label: 'Neutral' },
{ id: '4', label: 'Agree' },
{ id: '5', label: 'Strongly Agree' }
],
striped: true,
fullWidth: true
});
});
// ============================================
// SECTION 5: Fairness & Trust
// ============================================
const fairnessSection = form.addSubform('fairnessTrust', {
title: 'Fairness & Trust'
});
fairnessSection.addRow(row => {
row.addStarRating('fairTreatment', {
label: 'Treats team members fairly and equitably',
maxStars: 5,
size: 'md',
alignment: 'left'
}, '1fr');
row.addStarRating('trustworthiness', {
label: 'Follows through on commitments',
maxStars: 5,
size: 'md',
alignment: 'left'
}, '1fr');
});
fairnessSection.addRow(row => {
row.addThumbRating('psychologicalSafety', {
label: 'I feel safe sharing concerns or mistakes with my manager',
showLabels: true,
upLabel: 'Yes, I feel safe',
downLabel: 'No, I hold back',
size: 'lg',
alignment: 'center'
});
});
// ============================================
// SECTION 6: Leadership & Direction
// ============================================
const leadershipSection = form.addSubform('leadership', {
title: 'Leadership & Direction'
});
leadershipSection.addRow(row => {
row.addStarRating('vision', {
label: 'Provides clear direction and priorities',
maxStars: 5,
size: 'md',
alignment: 'left'
}, '1fr');
row.addStarRating('decisionMaking', {
label: 'Makes good decisions',
maxStars: 5,
size: 'md',
alignment: 'left'
}, '1fr');
});
leadershipSection.addRow(row => {
row.addStarRating('accountability', {
label: 'Holds team accountable appropriately',
maxStars: 5,
size: 'md',
alignment: 'left'
}, '1fr');
row.addStarRating('empowerment', {
label: 'Empowers team to make decisions',
maxStars: 5,
size: 'md',
alignment: 'left'
}, '1fr');
});
// ============================================
// SECTION 7: Recommendation
// ============================================
const npsSection = form.addSubform('recommendation', {
title: 'Would You Recommend This Manager?',
customStyles: () => {
const category = npsSection.ratingScale('managerNps')?.npsCategory();
if (category === 'promoter') return { backgroundColor: '#d1fae5', padding: '16px', borderRadius: '8px' };
if (category === 'passive') return { backgroundColor: '#fef3c7', padding: '16px', borderRadius: '8px' };
if (category === 'detractor') return { backgroundColor: '#fee2e2', padding: '16px', borderRadius: '8px' };
return { padding: '16px', borderRadius: '8px' };
}
});
npsSection.addRow(row => {
row.addRatingScale('managerNps', {
label: 'How likely are you to recommend this manager to colleagues looking for a great boss?',
preset: 'nps',
showSegmentColors: true,
showCategoryLabel: true,
isRequired: true
});
});
// ============================================
// SECTION 8: Key Strengths
// ============================================
const strengthsSection = form.addSubform('strengths', {
title: 'Manager Strengths',
isVisible: () => npsSection.ratingScale('managerNps')?.value() !== null
});
strengthsSection.addRow(row => {
row.addCheckboxList('topStrengths', {
label: "Select your manager's top 3 strengths:",
options: [
{ id: 'communication', name: 'Clear communication' },
{ id: 'supportive', name: 'Supportive and caring' },
{ id: 'feedback', name: 'Provides good feedback' },
{ id: 'recognition', name: 'Recognizes achievements' },
{ id: 'development', name: 'Develops team members' },
{ id: 'fair', name: 'Fair and equitable' },
{ id: 'decisive', name: 'Decisive leader' },
{ id: 'empowering', name: 'Empowers the team' },
{ id: 'technical', name: 'Technical expertise' },
{ id: 'strategic', name: 'Strategic thinking' }
],
orientation: 'vertical',
max: 3
});
});
// ============================================
// SECTION 9: Development Areas
// ============================================
const developmentAreasSection = form.addSubform('developmentAreas', {
title: 'Areas for Development',
isVisible: () => npsSection.ratingScale('managerNps')?.value() !== null
});
developmentAreasSection.addRow(row => {
row.addCheckboxList('improvementAreas', {
label: 'Which areas would most benefit from development? (Select up to 3)',
options: [
{ id: 'communication', name: 'Communication clarity' },
{ id: 'listening', name: 'Active listening' },
{ id: 'feedback', name: 'Giving feedback' },
{ id: 'recognition', name: 'Recognition and appreciation' },
{ id: 'development', name: 'Team development' },
{ id: 'delegation', name: 'Delegation' },
{ id: 'decision', name: 'Decision making' },
{ id: 'conflict', name: 'Conflict resolution' },
{ id: 'time', name: 'Time for team members' },
{ id: 'vision', name: 'Setting direction' }
],
orientation: 'vertical',
max: 3
});
});
// ============================================
// SECTION 10: Qualitative Feedback
// ============================================
const feedbackSection = form.addSubform('qualitativeFeedback', {
title: 'Detailed Feedback',
isVisible: () => npsSection.ratingScale('managerNps')?.value() !== null
});
feedbackSection.addSpacer();
feedbackSection.addRow(row => {
row.addTextarea('strengthsComment', {
label: () => {
const nps = npsSection.ratingScale('managerNps')?.value();
if (nps !== null && nps !== undefined && nps >= 9) {
return 'What makes this manager exceptional?';
}
return "What does your manager do well that you'd like to see continue?";
},
placeholder: 'Share specific examples of effective leadership...',
rows: 3,
autoExpand: true
});
});
feedbackSection.addSpacer();
feedbackSection.addRow(row => {
row.addTextarea('improvementComment', {
label: () => {
const nps = npsSection.ratingScale('managerNps')?.value();
if (nps !== null && nps !== undefined && nps <= 6) {
return 'What specific changes would significantly improve your experience?';
}
return 'What could your manager do differently to be even more effective?';
},
placeholder: 'Provide constructive suggestions for growth...',
rows: 3,
autoExpand: true
});
});
// ============================================
// SECTION 11: Additional Input
// ============================================
const additionalSection = form.addSubform('additional', {
title: 'Any Other Feedback',
isVisible: () => npsSection.ratingScale('managerNps')?.value() !== null
});
additionalSection.addRow(row => {
row.addTextarea('additionalComments', {
label: 'Is there anything else you would like to share about your manager?',
placeholder: 'Any additional thoughts, context, or feedback...',
rows: 3,
autoExpand: true
});
});
// ============================================
// SECTION 12: Summary
// ============================================
const summarySection = form.addSubform('summary', {
title: 'Feedback Summary',
isVisible: () => npsSection.ratingScale('managerNps')?.value() !== null
});
summarySection.addRow(row => {
row.addTextPanel('summaryContent', {
computedValue: () => {
const overall = overallSection.starRating('overallRating')?.value();
const relationship = overallSection.emojiRating('workRelationship')?.value();
const nps = npsSection.ratingScale('managerNps')?.value();
const category = npsSection.ratingScale('managerNps')?.npsCategory();
const safety = fairnessSection.thumbRating('psychologicalSafety')?.value();
const strengths = strengthsSection.checkboxList('topStrengths')?.value() || [];
const improvements = developmentAreasSection.checkboxList('improvementAreas')?.value() || [];
if (!nps) return '';
const relationshipLabels: Record<string, string> = {
'very-bad': 'Challenging',
'bad': 'Difficult',
'neutral': 'Neutral',
'good': 'Good',
'excellent': 'Excellent'
};
let summary = `Manager Feedback Summary\n`;
summary += `${'═'.repeat(30)}\n\n`;
if (overall) {
summary += `Overall Effectiveness: ${'★'.repeat(overall)}${'☆'.repeat(5 - overall)}\n`;
}
if (relationship) {
summary += `Working Relationship: ${relationshipLabels[relationship] || relationship}\n`;
}
summary += `\nManager NPS: ${nps}/10`;
if (category) {
const label = category === 'promoter' ? ' (Strong)' :
category === 'passive' ? ' (Neutral)' : ' (Needs Attention)';
summary += label;
}
if (safety) {
summary += `\n\nPsychological Safety: ${safety === 'up' ? 'Yes' : 'No'}`;
}
if (strengths.length > 0) {
summary += `\n\nTop Strengths: ${strengths.length} identified`;
}
if (improvements.length > 0) {
summary += `\nDevelopment Areas: ${improvements.length} identified`;
}
return summary;
},
customStyles: () => {
const category = npsSection.ratingScale('managerNps')?.npsCategory();
const baseStyles = {
padding: '16px',
borderRadius: '8px',
whiteSpace: 'pre-wrap',
fontFamily: 'monospace',
fontSize: '14px'
};
if (category === 'promoter') {
return { ...baseStyles, backgroundColor: '#d1fae5', borderLeft: '4px solid #10b981' };
} else if (category === 'passive') {
return { ...baseStyles, backgroundColor: '#fef3c7', borderLeft: '4px solid #f59e0b' };
} else if (category === 'detractor') {
return { ...baseStyles, backgroundColor: '#fee2e2', borderLeft: '4px solid #ef4444' };
}
return { ...baseStyles, backgroundColor: '#f1f5f9' };
}
});
});
// ============================================
// FORM CONFIGURATION
// ============================================
form.configureSubmitButton({
label: 'Submit Confidential Feedback',
isVisible: () => npsSection.ratingScale('managerNps')?.value() !== null
});
form.configureCompletionScreen({
type: 'text',
title: 'Thank you for your confidential feedback!',
message: 'Your input is valuable for leadership development. All responses remain anonymous and will be reported only in aggregate. Your feedback makes a difference.'
});
}
Frequently Asked Questions
Should manager feedback surveys be anonymous?
Yes, anonymity is essential for honest feedback, especially in upward evaluations. Employees are more candid when they know responses can't be traced back to them. Ensure your platform guarantees anonymity and communicate this clearly to participants.
How often should we run manager effectiveness surveys?
Most organizations benefit from bi-annual or annual manager feedback surveys. More frequent surveys can lead to fatigue, while less frequent ones miss important trends. Consider pulse surveys between full assessments for critical managers.
How many direct reports are needed for anonymous results?
Best practice is requiring at least 3-5 respondents before sharing results with a manager to protect anonymity. With fewer respondents, aggregate data at the department level or delay reporting until threshold is met.
What competencies should manager surveys measure?
Core competencies include: communication, feedback and recognition, goal setting and accountability, development support, problem solving, team building, and strategic thinking. Align with your organization's leadership competency model.
How should results be shared with managers?
Share results privately, ideally through a coaching conversation with HR or the manager's own leader. Focus on patterns rather than individual comments. Provide context by showing comparison to benchmarks or previous scores. Emphasize development over evaluation.