Vacation Rental Review Form
This comprehensive vacation rental review form helps hosts and platforms collect detailed guest feedback. It covers all key areas: listing accuracy, cleanliness, location quality, host communication, check-in experience, and overall value. The form includes conditional logic that adapts based on ratings, highlighting issues that need attention while celebrating positive experiences.
Try the Form
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export function vacationRentalFeedback(form: FormTs) {
// Vacation Rental Review Form - Airbnb/VRBO Style
// Demonstrates: Multi-page wizard, StarRating, MatrixQuestion, EmojiRating, ThumbRating, Slider, SuggestionChips
// ============================================
// HEADER
// ============================================
form.addRow(row => {
row.addTextPanel('header', {
label: 'Share Your Stay Experience',
computedValue: () => 'Your honest feedback helps hosts improve and future guests make informed decisions.',
customStyles: {
backgroundColor: '#0891b2',
color: 'white',
padding: '24px',
borderRadius: '12px',
textAlign: 'center'
}
});
});
// ============================================
// MULTI-PAGE WIZARD
// ============================================
const pages = form.addPages('rentalReviewPages');
// ============================================
// PAGE 1: Overall & First Impressions
// ============================================
const page1 = pages.addPage('overall');
page1.addRow(row => {
row.addTextPanel('page1Title', {
label: '',
computedValue: () => 'Part 1: Overall Experience',
customStyles: { fontWeight: 'bold', fontSize: '18px', marginBottom: '8px' }
});
});
// Overall Rating Section
const overallSection = page1.addSubform('overallSection', {
title: 'How Was Your Stay?',
customStyles: () => {
const rating = overallSection.starRating('overallRating')?.value();
if (rating && rating >= 4) return { backgroundColor: '#d1fae5', padding: '16px', borderRadius: '8px' };
if (rating && rating <= 2) return { backgroundColor: '#fee2e2', padding: '16px', borderRadius: '8px' };
return { padding: '16px', borderRadius: '8px', border: '1px dashed #cbd5e1' };
}
});
overallSection.addRow(row => {
row.addStarRating('overallRating', {
label: 'Overall, how would you rate your stay?',
maxStars: 5,
size: 'xl',
alignment: 'center',
showConfettiOnMax: true
});
});
overallSection.addRow(row => {
row.addEmojiRating('stayMood', {
label: 'How did you feel about your experience?',
preset: 'satisfaction',
size: 'lg',
alignment: 'center',
isVisible: () => overallSection.starRating('overallRating')?.value() !== null
});
});
// Recommendation
const recommendSection = page1.addSubform('recommendSection', {
title: 'Would You Recommend?',
isVisible: () => overallSection.starRating('overallRating')?.value() !== null
});
recommendSection.addRow(row => {
row.addThumbRating('wouldRecommend', {
label: 'Would you recommend this property to friends?',
size: 'lg',
showLabels: true,
upLabel: 'Yes, definitely!',
downLabel: 'No, probably not',
alignment: 'center'
});
});
// ============================================
// PAGE 2: Property Ratings
// ============================================
const page2 = pages.addPage('property');
page2.addRow(row => {
row.addTextPanel('page2Title', {
label: '',
computedValue: () => 'Part 2: Property Details',
customStyles: { fontWeight: 'bold', fontSize: '18px', marginBottom: '8px' }
});
});
// Property Ratings Matrix
const propertySection = page2.addSubform('propertySection', {
title: 'Rate the Property'
});
propertySection.addRow(row => {
row.addMatrixQuestion('propertyRatings', {
label: 'Please rate the following aspects of the property:',
rows: [
{ id: 'accuracy', label: 'Listing Accuracy (photos/description match reality)', isRequired: true },
{ id: 'cleanliness', label: 'Cleanliness', isRequired: true },
{ id: 'comfort', label: 'Comfort & Amenities', isRequired: true },
{ id: 'location', label: 'Location', isRequired: false },
{ id: 'checkin', label: 'Check-in Process', isRequired: false },
{ id: 'value', label: 'Value for Money', isRequired: false }
],
columns: [
{ id: '1', label: '1' },
{ id: '2', label: '2' },
{ id: '3', label: '3' },
{ id: '4', label: '4' },
{ id: '5', label: '5' }
],
striped: true,
fullWidth: true
});
});
// Value Slider
const valueSection = page2.addSubform('valueSection', {
title: 'Value Assessment'
});
valueSection.addRow(row => {
row.addSlider('valueRating', {
label: 'How would you rate the overall value for the price paid?',
min: 1,
max: 10,
step: 1,
showValue: true,
defaultValue: 5
});
});
valueSection.addRow(row => {
row.addTextPanel('valueComment', {
computedValue: () => {
const value = valueSection.slider('valueRating')?.value();
if (value && value >= 8) return '💰 Excellent value!';
if (value && value >= 5) return '💵 Fair value for the price.';
if (value) return '⚠️ Could be better value.';
return '';
},
customStyles: { fontStyle: 'italic', textAlign: 'center', padding: '8px' }
});
});
// ============================================
// PAGE 3: Highlights & Issues
// ============================================
const page3 = pages.addPage('details');
page3.addRow(row => {
row.addTextPanel('page3Title', {
label: '',
computedValue: () => 'Part 3: Highlights & Concerns',
customStyles: { fontWeight: 'bold', fontSize: '18px', marginBottom: '8px' }
});
});
// What was great - for positive ratings
const highlightsSection = page3.addSubform('highlightsSection', {
title: 'What Made Your Stay Great?',
isVisible: () => {
const rating = overallSection.starRating('overallRating')?.value();
return rating !== null && rating !== undefined && rating >= 3;
},
customStyles: { backgroundColor: '#ecfdf5', padding: '16px', borderRadius: '8px' }
});
highlightsSection.addRow(row => {
row.addSuggestionChips('highlights', {
label: 'Select the highlights of your stay:',
suggestions: [
{ id: 'clean', name: 'Spotlessly clean' },
{ id: 'comfy-bed', name: 'Comfortable bed' },
{ id: 'great-location', name: 'Great location' },
{ id: 'beautiful-view', name: 'Beautiful view' },
{ id: 'well-equipped', name: 'Well-equipped kitchen' },
{ id: 'fast-wifi', name: 'Fast WiFi' },
{ id: 'quiet', name: 'Quiet & peaceful' },
{ id: 'host-responsive', name: 'Responsive host' },
{ id: 'easy-checkin', name: 'Easy check-in' },
{ id: 'local-tips', name: 'Great local tips' }
],
alignment: 'center'
});
});
// Issues encountered - for any rating
const issuesSection = page3.addSubform('issuesSection', {
title: 'Any Issues Encountered?',
customStyles: { backgroundColor: '#fef3c7', padding: '16px', borderRadius: '8px' }
});
issuesSection.addRow(row => {
row.addCheckboxList('issuesEncountered', {
label: 'Did you experience any of these issues? (select all that apply)',
options: [
{ id: 'none', name: 'No issues at all!' },
{ id: 'cleanliness', name: 'Cleanliness issues' },
{ id: 'noise', name: 'Noise/disturbances' },
{ id: 'inaccurate', name: 'Listing inaccuracies' },
{ id: 'amenities', name: 'Missing/broken amenities' },
{ id: 'wifi', name: 'WiFi problems' },
{ id: 'heating-cooling', name: 'Heating/cooling issues' },
{ id: 'pests', name: 'Pests' },
{ id: 'safety', name: 'Safety concerns' },
{ id: 'parking', name: 'Parking issues' }
],
orientation: 'vertical'
});
});
issuesSection.addSpacer();
issuesSection.addRow(row => {
row.addTextarea('issueDetails', {
label: 'Please describe any issues in detail:',
placeholder: 'Help us understand what went wrong so we can improve...',
rows: 3,
isVisible: () => {
const issues = issuesSection.checkboxList('issuesEncountered')?.value() || [];
return issues.length > 0 && !issues.includes('none');
}
});
});
// ============================================
// PAGE 4: Host & Communication
// ============================================
const page4 = pages.addPage('host');
page4.addRow(row => {
row.addTextPanel('page4Title', {
label: '',
computedValue: () => 'Part 4: Host & Communication',
customStyles: { fontWeight: 'bold', fontSize: '18px', marginBottom: '8px' }
});
});
// Host Rating
const hostSection = page4.addSubform('hostSection', {
title: 'Your Host',
customStyles: () => {
const rating = hostSection.starRating('hostRating')?.value();
if (rating && rating >= 4) return { backgroundColor: '#d1fae5', padding: '16px', borderRadius: '8px' };
if (rating && rating <= 2) return { backgroundColor: '#fee2e2', padding: '16px', borderRadius: '8px' };
return { padding: '16px', borderRadius: '8px', border: '1px dashed #cbd5e1' };
}
});
hostSection.addRow(row => {
row.addStarRating('hostRating', {
label: 'How would you rate your host?',
maxStars: 5,
size: 'xl',
alignment: 'center'
});
});
hostSection.addRow(row => {
row.addMatrixQuestion('hostAttributes', {
label: 'Please rate your host on:',
rows: [
{ id: 'communication', label: 'Communication responsiveness', isRequired: true },
{ id: 'helpfulness', label: 'Helpfulness', isRequired: false },
{ id: 'professionalism', label: 'Professionalism', isRequired: false },
{ id: 'instructions', label: 'Clear instructions', isRequired: false }
],
columns: [
{ id: 'poor', label: 'Poor' },
{ id: 'fair', label: 'Fair' },
{ id: 'good', label: 'Good' },
{ id: 'excellent', label: 'Excellent' }
],
striped: true,
fullWidth: true,
isVisible: () => hostSection.starRating('hostRating')?.value() !== null
});
});
// Final comments
const commentsSection = page4.addSubform('commentsSection', {
title: 'Final Thoughts'
});
commentsSection.addSpacer();
commentsSection.addRow(row => {
row.addTextarea('publicReview', {
label: 'Write a review that could be shared publicly:',
placeholder: 'Describe your experience for future guests. What should they expect?',
rows: 4
});
});
commentsSection.addSpacer();
commentsSection.addRow(row => {
row.addTextarea('privateHost', {
label: 'Private message to the host (only host sees this):',
placeholder: 'Share any private feedback, suggestions, or thanks...',
rows: 2
});
});
// ============================================
// SUMMARY SECTION (after pages)
// ============================================
const summarySection = form.addSubform('summary', {
title: 'Review Summary',
isVisible: () => overallSection.starRating('overallRating')?.value() !== null
});
summarySection.addRow(row => {
row.addTextPanel('summaryContent', {
computedValue: () => {
const overall = overallSection.starRating('overallRating')?.value();
const mood = overallSection.emojiRating('stayMood')?.value();
const recommend = recommendSection.thumbRating('wouldRecommend')?.value();
const value = valueSection.slider('valueRating')?.value();
const host = hostSection.starRating('hostRating')?.value();
const highlights = highlightsSection.suggestionChips('highlights')?.value() || [];
const issues = issuesSection.checkboxList('issuesEncountered')?.value() || [];
if (!overall) return '';
let summary = '🏠 Stay Review Summary\n';
summary += '━'.repeat(25) + '\n\n';
// Overall
summary += `⭐ Overall Rating: ${'★'.repeat(overall)}${'☆'.repeat(5-overall)} ${overall}/5\n`;
// Mood
if (mood) {
const moodLabels: Record<string, string> = {
'very-bad': '😢 Very Disappointed',
'bad': '😕 Disappointed',
'neutral': '😐 Okay',
'good': '🙂 Happy',
'excellent': '😍 Loved It!'
};
summary += `${moodLabels[mood] || mood}\n`;
}
// Host
if (host) {
summary += `\n👤 Host Rating: ${'★'.repeat(host)}${host}/5\n`;
}
// Value
if (value) {
summary += `💰 Value: ${value}/10\n`;
}
// Recommendation
if (recommend === 'up') {
summary += '\n✅ Would recommend to friends';
} else if (recommend === 'down') {
summary += '\n❌ Would not recommend';
}
// Highlights
if (highlights.length > 0) {
summary += `\n\n✨ ${highlights.length} highlights selected`;
}
// Issues
if (issues.length > 0 && !issues.includes('none')) {
summary += `\n⚠️ ${issues.length} issues reported`;
} else if (issues.includes('none')) {
summary += '\n💚 No issues reported';
}
return summary;
},
customStyles: () => {
const overall = overallSection.starRating('overallRating')?.value();
const baseStyles = {
padding: '16px',
borderRadius: '8px',
whiteSpace: 'pre-wrap',
fontFamily: 'monospace',
fontSize: '14px'
};
if (overall && overall >= 4) {
return { ...baseStyles, backgroundColor: '#d1fae5', borderLeft: '4px solid #10b981' };
} else if (overall && overall <= 2) {
return { ...baseStyles, backgroundColor: '#fee2e2', borderLeft: '4px solid #ef4444' };
}
return { ...baseStyles, backgroundColor: '#fef3c7', borderLeft: '4px solid #f59e0b' };
}
});
});
// ============================================
// FORM CONFIGURATION
// ============================================
form.configureSubmitButton({
label: 'Submit Review'
});
form.configureCompletionScreen({
type: 'text',
title: 'Thank You for Your Review!',
message: 'Your feedback helps hosts improve and assists future guests in finding the perfect accommodation. We appreciate you taking the time to share your experience.'
});
}
Frequently Asked Questions
When should I send this review request?
Send within 24-48 hours after checkout when the experience is fresh. Too early feels pushy, too late and details are forgotten.
How does this compare to platform reviews?
This gives you more detailed, private feedback than public platform reviews. Use insights to improve before issues become public complaints.
What if a guest reports major issues?
Respond promptly and professionally. Offer remedies where appropriate. This proactive approach often prevents negative public reviews.
Should I ask for public reviews after this?
If feedback is positive (4-5 stars), you can politely ask guests to share on the booking platform. Never pressure guests with negative experiences.
How do I improve my listing accuracy score?
Ensure photos are current and representative. Be honest about quirks or limitations. Set proper expectations to exceed rather than disappoint.