Virtual Event Feedback Form
Capture comprehensive feedback from your virtual event attendees with this specialized survey template. Evaluate technical quality (platform stability, audio/video), content value, speaker performance, and engagement opportunities. The form includes smart conditional logic to dive deeper into technical issues and provides actionable insights for improving future online events.
Try the Form
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
151
152
153
154
155
156
157
158
159
160
161
162
163
164
165
166
167
168
169
170
171
172
173
174
175
176
177
178
179
180
181
182
183
184
185
186
187
188
189
190
191
192
193
194
195
196
197
198
199
200
201
202
203
204
205
206
207
208
209
210
211
212
213
214
215
216
217
218
219
220
221
222
223
224
225
226
227
228
229
230
231
232
233
234
235
236
237
238
239
240
241
242
243
244
245
246
247
248
249
250
251
252
253
254
255
256
257
258
259
260
261
262
263
264
265
266
267
268
269
270
271
272
273
274
275
276
277
278
279
280
281
282
283
284
285
286
287
288
289
290
291
292
293
294
295
296
297
298
299
300
301
302
303
304
305
306
307
308
309
310
311
312
313
314
315
316
317
318
319
320
321
322
323
324
325
326
327
328
329
330
331
332
333
334
335
336
337
338
339
340
341
342
343
344
345
346
347
348
349
350
351
352
353
354
355
356
357
358
359
360
361
362
363
364
365
366
367
368
369
370
371
372
373
374
375
376
377
378
379
380
381
382
383
384
385
386
387
388
389
390
391
392
393
394
395
396
397
398
399
400
401
402
403
404
405
export function virtualEventFeedback(form: FormTs) {
// Virtual Event Feedback Form
// Demonstrates: RatingScale, StarRating, MatrixQuestion, EmojiRating, Slider, conditional logic
// ============================================
// HEADER
// ============================================
form.addRow(row => {
row.addTextPanel('header', {
label: 'Virtual Event Feedback',
computedValue: () => 'Help us improve our virtual events by sharing your experience.',
customStyles: {
backgroundColor: '#7c3aed',
color: 'white',
padding: '24px',
borderRadius: '12px',
textAlign: 'center'
}
});
});
// ============================================
// SECTION 1: Overall Experience
// ============================================
const overallSection = form.addSubform('overall', {
title: 'Overall Experience'
});
overallSection.addRow(row => {
row.addEmojiRating('quickRating', {
label: 'How was your overall experience at this virtual event?',
preset: 'satisfaction',
size: 'lg',
alignment: 'center'
});
});
overallSection.addRow(row => {
row.addSlider('attendanceTime', {
label: 'Approximately how much of the event did you attend?',
min: 0,
max: 100,
step: 10,
unit: '%',
defaultValue: 80
});
});
// ============================================
// SECTION 2: Technical Quality
// ============================================
const techSection = form.addSubform('technical', {
title: 'Technical Quality',
customStyles: () => {
const overallTech = techSection.starRating('overallTechRating')?.value();
if (overallTech !== null && overallTech !== undefined && overallTech <= 2) {
return { backgroundColor: '#fef2f2', padding: '16px', borderRadius: '8px' };
}
return {};
}
});
techSection.addRow(row => {
row.addStarRating('overallTechRating', {
label: 'How would you rate the overall technical quality?',
maxStars: 5,
size: 'lg',
alignment: 'center'
});
});
techSection.addRow(row => {
row.addMatrixQuestion('techAspects', {
label: 'Please rate the following technical aspects:',
rows: [
{ id: 'platform', label: 'Platform stability (no crashes/freezes)' },
{ id: 'audio', label: 'Audio quality' },
{ id: 'video', label: 'Video quality' },
{ id: 'screenshare', label: 'Screen sharing visibility' },
{ id: 'joining', label: 'Ease of joining the event' }
],
columns: [
{ id: 'poor', label: 'Poor' },
{ id: 'fair', label: 'Fair' },
{ id: 'good', label: 'Good' },
{ id: 'excellent', label: 'Excellent' },
{ id: 'na', label: 'N/A' }
],
fullWidth: true
});
});
// Technical issues follow-up
techSection.addSpacer({ height: '16px' });
techSection.addRow(row => {
row.addCheckboxList('techIssues', {
label: 'Did you experience any of these issues?',
options: [
{ id: 'disconnects', name: 'Connection drops/disconnects' },
{ id: 'audio-lag', name: 'Audio lag or echo' },
{ id: 'video-freeze', name: 'Video freezing' },
{ id: 'login-problems', name: 'Difficulty logging in' },
{ id: 'chat-issues', name: 'Chat not working properly' },
{ id: 'none', name: 'No issues experienced' }
],
orientation: 'vertical'
});
});
techSection.addRow(row => {
row.addTextarea('techDetails', {
label: 'Please describe the technical issues you experienced:',
placeholder: 'What happened and how did it affect your experience?',
rows: 3,
isVisible: () => {
const issues = techSection.checkboxList('techIssues')?.value() || [];
return issues.length > 0 && !issues.includes('none');
}
});
});
// ============================================
// SECTION 3: Content Quality
// ============================================
const contentSection = form.addSubform('content', {
title: 'Content & Speakers'
});
contentSection.addRow(row => {
row.addStarRating('contentQuality', {
label: 'How would you rate the content quality?',
maxStars: 5,
size: 'lg',
alignment: 'center'
});
});
contentSection.addRow(row => {
row.addRatingScale('contentRelevance', {
label: 'How relevant was the content to your needs?',
preset: 'likert-5',
lowLabel: 'Not relevant',
highLabel: 'Highly relevant',
alignment: 'center'
});
});
contentSection.addRow(row => {
row.addStarRating('speakerRating', {
label: 'How would you rate the speaker(s) performance?',
maxStars: 5,
size: 'md',
alignment: 'center'
}, '1fr');
row.addStarRating('paceRating', {
label: 'How was the pace of the presentation?',
maxStars: 5,
size: 'md',
alignment: 'center'
}, '1fr');
});
contentSection.addSpacer({ height: '16px' });
contentSection.addRow(row => {
row.addSuggestionChips('contentHighlights', {
label: 'What did you find most valuable? (select up to 3)',
suggestions: [
{ id: 'insights', name: 'Expert insights' },
{ id: 'practical', name: 'Practical tips' },
{ id: 'case-studies', name: 'Case studies' },
{ id: 'networking', name: 'Networking opportunities' },
{ id: 'qa', name: 'Q&A sessions' },
{ id: 'demos', name: 'Live demos' },
{ id: 'resources', name: 'Shared resources' },
{ id: 'panels', name: 'Panel discussions' }
],
max: 3,
alignment: 'center'
});
});
// ============================================
// SECTION 4: Engagement & Interaction
// ============================================
const engagementSection = form.addSubform('engagement', {
title: 'Engagement & Interaction'
});
engagementSection.addRow(row => {
row.addRadioButton('participationLevel', {
label: 'How would you describe your participation?',
options: [
{ id: 'active', name: 'Actively participated (chat, Q&A, polls)' },
{ id: 'moderate', name: 'Moderately participated' },
{ id: 'passive', name: 'Mostly watched/listened' },
{ id: 'multitasking', name: 'Attended while multitasking' }
],
orientation: 'vertical'
});
});
engagementSection.addRow(row => {
row.addMatrixQuestion('interactionRating', {
label: 'Rate the interactive elements:',
rows: [
{ id: 'chat', label: 'Chat functionality' },
{ id: 'qa', label: 'Q&A sessions' },
{ id: 'polls', label: 'Polls/surveys during event' },
{ id: 'networking', label: 'Networking opportunities' },
{ id: 'breakouts', label: 'Breakout sessions (if applicable)' }
],
columns: [
{ id: 'poor', label: 'Poor' },
{ id: 'okay', label: 'Okay' },
{ id: 'good', label: 'Good' },
{ id: 'great', label: 'Great' },
{ id: 'na', label: 'N/A' }
],
fullWidth: true
});
});
engagementSection.addRow(row => {
row.addThumbRating('engagedEnough', {
label: 'Did you feel engaged throughout the event?',
showLabels: true,
upLabel: 'Yes, engaged',
downLabel: 'No, lost interest',
alignment: 'center'
});
});
// ============================================
// SECTION 5: NPS & Recommendations
// ============================================
const npsSection = form.addSubform('recommendation', {
title: 'Recommendation',
customStyles: () => {
const nps = npsSection.ratingScale('npsScore')?.npsCategory();
if (nps === 'promoter') return { backgroundColor: '#ecfdf5', padding: '16px', borderRadius: '8px' };
if (nps === 'detractor') return { backgroundColor: '#fef2f2', padding: '16px', borderRadius: '8px' };
return {};
}
});
npsSection.addRow(row => {
row.addRatingScale('npsScore', {
label: 'How likely are you to recommend our virtual events to a colleague?',
preset: 'nps',
showCategoryLabel: true,
showSegmentColors: true,
isRequired: true
});
});
npsSection.addRow(row => {
row.addTextarea('npsReason', {
label: () => {
const category = npsSection.ratingScale('npsScore')?.npsCategory();
if (category === 'promoter') return 'Fantastic! What made this event stand out?';
if (category === 'passive') return 'Thanks! What would make it a 9 or 10?';
if (category === 'detractor') return 'We appreciate your honesty. What could we improve?';
return 'Tell us more about your rating';
},
placeholder: 'Your feedback helps us improve...',
rows: 3,
isVisible: () => npsSection.ratingScale('npsScore')?.value() !== null
});
});
// ============================================
// SECTION 6: Future Events
// ============================================
const futureSection = form.addSubform('future', {
title: 'Future Events',
isVisible: () => overallSection.emojiRating('quickRating')?.value() !== null
});
futureSection.addRow(row => {
row.addRadioButton('futureInterest', {
label: 'Would you attend our future virtual events?',
options: [
{ id: 'definitely', name: 'Definitely yes' },
{ id: 'probably', name: 'Probably yes' },
{ id: 'unsure', name: 'Not sure' },
{ id: 'probably-not', name: 'Probably not' },
{ id: 'no', name: 'No' }
],
orientation: 'horizontal'
});
});
futureSection.addRow(row => {
row.addCheckboxList('topicInterests', {
label: 'What topics would you like to see in future events?',
options: [
{ id: 'industry-trends', name: 'Industry trends' },
{ id: 'best-practices', name: 'Best practices' },
{ id: 'case-studies', name: 'Case studies' },
{ id: 'hands-on', name: 'Hands-on workshops' },
{ id: 'networking', name: 'Networking sessions' },
{ id: 'expert-panels', name: 'Expert panels' }
],
orientation: 'vertical'
});
});
futureSection.addSpacer({ height: '16px' });
futureSection.addRow(row => {
row.addTextarea('suggestions', {
label: 'Any other suggestions for future virtual events?',
placeholder: 'Topics, format, timing, platform preferences...',
rows: 3
});
});
// ============================================
// SECTION 7: Summary
// ============================================
const summarySection = form.addSubform('summary', {
title: 'Your Feedback Summary',
isVisible: () => {
const tech = techSection.starRating('overallTechRating')?.value();
const content = contentSection.starRating('contentQuality')?.value();
return tech !== null && tech !== undefined && content !== null && content !== undefined;
}
});
summarySection.addRow(row => {
row.addTextPanel('summaryContent', {
computedValue: () => {
const overall = overallSection.emojiRating('quickRating')?.value();
const techRating = techSection.starRating('overallTechRating')?.value();
const contentRating = contentSection.starRating('contentQuality')?.value();
const nps = npsSection.ratingScale('npsScore')?.value();
const npsCategory = npsSection.ratingScale('npsScore')?.npsCategory();
const attendance = overallSection.slider('attendanceTime')?.value();
const highlights = contentSection.suggestionChips('contentHighlights')?.value() || [];
const moodLabels: Record<string, string> = {
'very-bad': 'Very Unsatisfied',
'bad': 'Unsatisfied',
'neutral': 'Neutral',
'good': 'Satisfied',
'excellent': 'Very Satisfied'
};
let summary = 'Virtual Event Feedback Summary\n';
summary += '═'.repeat(35) + '\n\n';
if (overall) {
summary += `Overall Experience: ${moodLabels[overall] || overall}\n`;
}
if (attendance !== null && attendance !== undefined) {
summary += `Attendance: ${attendance}% of event\n`;
}
if (techRating) {
summary += `Technical Quality: ${'★'.repeat(techRating)}${'☆'.repeat(5 - techRating)} (${techRating}/5)\n`;
}
if (contentRating) {
summary += `Content Quality: ${'★'.repeat(contentRating)}${'☆'.repeat(5 - contentRating)} (${contentRating}/5)\n`;
}
if (nps !== null && nps !== undefined) {
summary += `NPS Score: ${nps}/10 (${npsCategory})\n`;
}
if (highlights.length > 0) {
summary += `\nMost Valued: ${highlights.length} aspects selected`;
}
return summary;
},
customStyles: {
padding: '16px',
borderRadius: '8px',
backgroundColor: '#f5f3ff',
borderLeft: '4px solid #7c3aed',
whiteSpace: 'pre-wrap',
fontFamily: 'monospace',
fontSize: '14px'
}
});
});
// ============================================
// FORM CONFIGURATION
// ============================================
form.configureSubmitButton({
label: 'Submit Event Feedback',
isVisible: () => {
const tech = techSection.starRating('overallTechRating')?.value();
const content = contentSection.starRating('contentQuality')?.value();
return tech !== null && content !== null;
}
});
form.configureCompletionScreen({
type: 'text',
title: 'Thank you for your feedback!',
message: 'Your insights help us create better virtual events. We appreciate you taking the time to share your experience with us.'
});
}
Frequently Asked Questions
What makes virtual event feedback different from in-person events?
Virtual events require specific feedback on technical aspects like platform stability, audio/video quality, and ease of joining. This template captures these unique dimensions alongside traditional content and speaker ratings, giving you a complete picture of the virtual experience.
When should I send virtual event feedback surveys?
Send the survey immediately after the event ends, ideally within 24 hours while the experience is fresh. For multi-day virtual conferences, consider sending brief daily surveys plus a comprehensive final survey.
How do I measure virtual event engagement?
This template evaluates engagement through multiple dimensions: chat participation, Q&A involvement, networking opportunities, and overall interaction quality. Combined with technical quality ratings, you get a complete picture of attendee engagement.
Can I compare virtual events to in-person events?
Yes! The template includes standard event metrics like content quality and NPS that allow comparison. You can track improvements over time and benchmark against industry standards for virtual events.
What technical issues should I ask about?
The form covers common virtual event issues: platform stability, audio quality, video quality, screen sharing visibility, login/joining ease, and chat/Q&A functionality. Conditional questions appear when attendees report issues.