Recreation Program Feedback Form

This recreation program feedback form helps parks and recreation departments, community centers, and fitness facilities collect comprehensive feedback from program participants. It evaluates instructor effectiveness, facility quality, skill development, scheduling convenience, and overall value. The form uses a matrix question for multi-aspect ratings and includes conditional logic to gather deeper insights about both positive experiences and areas for improvement.

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Help us create better programs for our community!
 
 
 
 
 
Program Content & Structure
0/5
0/5
Too slow
Too fast
50%
50 %
0100
 
Poor Fair Good Excellent N/A
Cleanliness*
Equipment quality*
Adequate space*
Parking availability
Accessibility
 
Very dissatisfied
Very satisfied
 
Not at all likely
Extremely likely
 
Stay Informed (Optional)
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export function recreationProgramFeedback(form: FormTs) {
// Recreation Program Feedback Form
// Demonstrates: StarRating, MatrixQuestion, RatingScale (NPS), Slider, EmojiRating, multi-page wizard, dynamic labels
 
// ============================================
// HEADER
// ============================================
form.addRow(row => {
row.addTextPanel('header', {
label: 'Recreation Program Feedback',
computedValue: () => 'Help us create better programs for our community!',
customStyles: {
background: 'linear-gradient(135deg, #059669 0%, #10b981 100%)',
color: 'white',
padding: '24px',
borderRadius: '12px',
textAlign: 'center'
}
});
});
 
// ============================================
// MULTI-PAGE WIZARD
// ============================================
const pages = form.addPages('programFeedback');
 
// ============================================
// PAGE 1: Program Information
// ============================================
const page1 = pages.addPage('programInfo');
 
page1.addRow(row => {
row.addTextPanel('page1Title', {
label: 'Step 1 of 4: Program Details',
customStyles: {
fontSize: '18px',
fontWeight: 'bold',
color: '#059669',
marginBottom: '16px'
}
});
});
 
page1.addRow(row => {
row.addDropdown('programType', {
label: 'What type of program did you participate in?',
isRequired: true,
options: [
{ id: 'fitness', name: 'Fitness & Wellness (Yoga, Pilates, Zumba, etc.)' },
{ id: 'sports', name: 'Sports & Athletics (Basketball, Tennis, Swimming)' },
{ id: 'arts', name: 'Arts & Crafts (Painting, Pottery, Music)' },
{ id: 'youth', name: 'Youth Programs (Camps, After-school)' },
{ id: 'seniors', name: 'Senior Programs' },
{ id: 'aquatics', name: 'Aquatics (Swim Lessons, Water Aerobics)' },
{ id: 'outdoor', name: 'Outdoor Recreation (Hiking, Nature walks)' },
{ id: 'special', name: 'Special Events (Workshops, Clinics)' },
{ id: 'other', name: 'Other' }
],
placeholder: 'Select program type...'
});
});
 
page1.addRow(row => {
row.addTextbox('programName', {
label: 'Program/Class Name',
placeholder: 'e.g., Monday Morning Yoga, Youth Basketball League',
isRequired: true
});
});
 
page1.addRow(row => {
row.addTextbox('instructorName', {
label: 'Instructor/Coach Name (if applicable)',
placeholder: 'Enter instructor name...'
});
});
 
page1.addRow(row => {
row.addDropdown('participantType', {
label: 'Who participated?',
isRequired: true,
options: [
{ id: 'self', name: 'Myself' },
{ id: 'child', name: 'My child' },
{ id: 'family', name: 'Family member' },
{ id: 'group', name: 'Group' }
]
});
});
 
page1.addRow(row => {
row.addRadioButton('firstTime', {
label: 'Was this your first time in this program?',
orientation: 'horizontal',
options: [
{ id: 'yes', name: 'Yes, first time' },
{ id: 'no', name: 'No, returning participant' }
]
});
});
 
// ============================================
// PAGE 2: Instructor & Content
// ============================================
const page2 = pages.addPage('instructorContent');
 
page2.addRow(row => {
row.addTextPanel('page2Title', {
label: () => `Step 2 of 4: ${page1.textbox('instructorName')?.value() ? 'Instructor & ' : ''}Program Quality`,
customStyles: {
fontSize: '18px',
fontWeight: 'bold',
color: '#059669',
marginBottom: '16px'
}
});
});
 
// Instructor Rating Section (only if instructor provided)
const instructorSection = page2.addSubform('instructorSection', {
title: () => `Rate Your Instructor: ${page1.textbox('instructorName')?.value() || 'N/A'}`,
isVisible: () => {
const name = page1.textbox('instructorName')?.value();
return name !== null && name !== undefined && name.trim() !== '';
}
});
 
instructorSection.addRow(row => {
row.addMatrixQuestion('instructorRatings', {
label: 'How would you rate your instructor in these areas?',
rows: [
{ id: 'knowledge', label: 'Knowledge & expertise', isRequired: true },
{ id: 'communication', label: 'Clear communication', isRequired: true },
{ id: 'enthusiasm', label: 'Enthusiasm & energy', isRequired: true },
{ id: 'attention', label: 'Individual attention', isRequired: false },
{ id: 'punctuality', label: 'Punctuality', isRequired: false },
{ id: 'safety', label: 'Safety awareness', isRequired: true }
],
columns: [
{ id: '1', label: 'Poor' },
{ id: '2', label: 'Fair' },
{ id: '3', label: 'Good' },
{ id: '4', label: 'Very Good' },
{ id: '5', label: 'Excellent' }
],
striped: true,
fullWidth: true
});
});
 
instructorSection.addRow(row => {
row.addStarRating('instructorOverall', {
label: 'Overall instructor rating',
maxStars: 5,
size: 'lg',
alignment: 'center',
showConfettiOnMax: true
});
});
 
// Program Content Section
const contentSection = page2.addSubform('contentSection', {
title: 'Program Content & Structure'
});
 
contentSection.addRow(row => {
row.addStarRating('contentQuality', {
label: 'Quality of program content',
maxStars: 5,
size: 'lg',
alignment: 'center'
}, '1fr');
row.addStarRating('difficultyLevel', {
label: 'Appropriate difficulty level',
maxStars: 5,
size: 'lg',
alignment: 'center'
}, '1fr');
});
 
contentSection.addRow(row => {
row.addRatingScale('paceRating', {
label: 'How was the pace of the program?',
preset: 'custom',
min: 1,
max: 5,
lowLabel: 'Too slow',
highLabel: 'Too fast',
alignment: 'center',
variant: 'segmented'
});
});
 
contentSection.addRow(row => {
row.addSlider('skillImprovement', {
label: 'How much did your skills improve?',
min: 0,
max: 100,
step: 10,
unit: '%',
showValue: true,
defaultValue: 50
});
});
 
// ============================================
// PAGE 3: Facilities & Logistics
// ============================================
const page3 = pages.addPage('facilities');
 
page3.addRow(row => {
row.addTextPanel('page3Title', {
label: 'Step 3 of 4: Facilities & Logistics',
customStyles: {
fontSize: '18px',
fontWeight: 'bold',
color: '#059669',
marginBottom: '16px'
}
});
});
 
page3.addRow(row => {
row.addMatrixQuestion('facilityRatings', {
label: 'Rate the facility and logistics',
rows: [
{ id: 'cleanliness', label: 'Cleanliness', isRequired: true },
{ id: 'equipment', label: 'Equipment quality', isRequired: true },
{ id: 'space', label: 'Adequate space', isRequired: true },
{ id: 'parking', label: 'Parking availability', isRequired: false },
{ id: 'accessibility', label: 'Accessibility', isRequired: false }
],
columns: [
{ id: 'poor', label: 'Poor' },
{ id: 'fair', label: 'Fair' },
{ id: 'good', label: 'Good' },
{ id: 'excellent', label: 'Excellent' },
{ id: 'na', label: 'N/A' }
],
striped: true,
fullWidth: true
});
});
 
page3.addRow(row => {
row.addRadioButton('scheduleConvenience', {
label: 'How convenient was the program schedule?',
orientation: 'horizontal',
options: [
{ id: 'very-inconvenient', name: 'Very Inconvenient' },
{ id: 'inconvenient', name: 'Inconvenient' },
{ id: 'neutral', name: 'Neutral' },
{ id: 'convenient', name: 'Convenient' },
{ id: 'very-convenient', name: 'Very Convenient' }
]
});
});
 
page3.addRow(row => {
row.addCheckboxList('schedulePreferences', {
label: 'What schedule changes would work better for you?',
orientation: 'vertical',
isVisible: () => {
const val = page3.radioButton('scheduleConvenience')?.value();
return val === 'very-inconvenient' || val === 'inconvenient';
},
options: [
{ id: 'earlier', name: 'Earlier time slots' },
{ id: 'later', name: 'Later time slots' },
{ id: 'weekdays', name: 'More weekday options' },
{ id: 'weekends', name: 'More weekend options' },
{ id: 'shorter', name: 'Shorter sessions' },
{ id: 'longer', name: 'Longer sessions' }
]
});
});
 
page3.addRow(row => {
row.addRatingScale('valueForMoney', {
label: 'How would you rate the value for money?',
preset: 'satisfaction',
alignment: 'center',
size: 'lg'
});
});
 
// ============================================
// PAGE 4: Overall & Recommendations
// ============================================
const page4 = pages.addPage('overall');
 
page4.addRow(row => {
row.addTextPanel('page4Title', {
label: 'Step 4 of 4: Overall Experience',
customStyles: {
fontSize: '18px',
fontWeight: 'bold',
color: '#059669',
marginBottom: '16px'
}
});
});
 
page4.addRow(row => {
row.addEmojiRating('overallExperience', {
label: 'How would you rate your overall experience?',
preset: 'satisfaction',
size: 'lg',
alignment: 'center',
showLabels: true
});
});
 
const npsSection = page4.addSubform('npsSection', {
customStyles: () => {
const category = npsSection.ratingScale('recommendScore')?.npsCategory();
if (category === 'promoter') return { backgroundColor: '#d1fae5', padding: '16px', borderRadius: '8px' };
if (category === 'passive') return { backgroundColor: '#fef3c7', padding: '16px', borderRadius: '8px' };
if (category === 'detractor') return { backgroundColor: '#fee2e2', padding: '16px', borderRadius: '8px' };
return { padding: '16px', borderRadius: '8px', border: '1px dashed #cbd5e1' };
}
});
 
npsSection.addRow(row => {
row.addRatingScale('recommendScore', {
label: 'How likely are you to recommend this program to a friend or family member?',
preset: 'nps',
showCategoryLabel: true,
showSegmentColors: true,
alignment: 'center'
});
});
 
page4.addRow(row => {
row.addRadioButton('wouldReturn', {
label: 'Would you participate in this program again?',
orientation: 'horizontal',
options: [
{ id: 'definitely', name: 'Definitely' },
{ id: 'probably', name: 'Probably' },
{ id: 'not-sure', name: 'Not sure' },
{ id: 'probably-not', name: 'Probably not' },
{ id: 'definitely-not', name: 'Definitely not' }
]
});
});
 
page4.addRow(row => {
row.addSuggestionChips('highlights', {
label: 'What were the highlights of the program? (Select all that apply)',
suggestions: [
{ id: 'instructor', name: 'Great instructor' },
{ id: 'fun', name: 'Fun & enjoyable' },
{ id: 'skills', name: 'Learned new skills' },
{ id: 'social', name: 'Social connections' },
{ id: 'facilities', name: 'Excellent facilities' },
{ id: 'value', name: 'Good value' },
{ id: 'schedule', name: 'Convenient schedule' },
{ id: 'challenge', name: 'Good challenge' }
],
alignment: 'center'
});
});
 
page4.addSpacer();
 
page4.addRow(row => {
row.addTextarea('additionalComments', {
label: 'Any additional comments or suggestions?',
placeholder: 'Share what you loved, what could be improved, or ideas for new programs...',
rows: 4,
autoExpand: true
});
});
 
// Contact section
const contactSection = page4.addSubform('contactSection', {
title: 'Stay Informed (Optional)'
});
 
contactSection.addRow(row => {
row.addCheckbox('notifyNewPrograms', {
label: 'Notify me about similar programs'
});
});
 
contactSection.addRow(row => {
row.addEmail('email', {
label: 'Email address',
placeholder: 'your@email.com',
isVisible: () => contactSection.checkbox('notifyNewPrograms')?.value() === true,
isRequired: () => contactSection.checkbox('notifyNewPrograms')?.value() === true
});
});
 
// ============================================
// SUMMARY SECTION
// ============================================
const summarySection = page4.addSubform('summarySection', {
title: 'Feedback Summary',
isVisible: () => {
const nps = npsSection.ratingScale('recommendScore')?.value();
return nps !== null && nps !== undefined;
}
});
 
summarySection.addRow(row => {
row.addTextPanel('summaryContent', {
computedValue: () => {
const programType = page1.dropdown('programType')?.value();
const programName = page1.textbox('programName')?.value();
const instructorName = page1.textbox('instructorName')?.value();
const overallExp = page4.emojiRating('overallExperience')?.value();
const nps = npsSection.ratingScale('recommendScore')?.value();
const npsCategory = npsSection.ratingScale('recommendScore')?.npsCategory();
const wouldReturn = page4.radioButton('wouldReturn')?.value();
const highlights = page4.suggestionChips('highlights')?.value() || [];
 
let summary = `Recreation Program Feedback\n`;
summary += `${'═'.repeat(30)}\n\n`;
summary += `Program: ${programName || 'N/A'}\n`;
 
if (instructorName) {
summary += `Instructor: ${instructorName}\n`;
}
 
if (overallExp) {
const expLabels: Record<string, string> = {
'very-bad': 'Very Unsatisfied',
'bad': 'Unsatisfied',
'neutral': 'Neutral',
'good': 'Satisfied',
'excellent': 'Very Satisfied'
};
summary += `Experience: ${expLabels[overallExp] || overallExp}\n`;
}
 
if (nps !== null && nps !== undefined) {
summary += `NPS Score: ${nps}/10 (${npsCategory})\n`;
}
 
if (wouldReturn) {
summary += `Would Return: ${wouldReturn.replace('-', ' ')}\n`;
}
 
if (highlights.length > 0) {
summary += `\nHighlights: ${highlights.length} selected`;
}
 
return summary;
},
customStyles: () => {
const npsCategory = npsSection.ratingScale('recommendScore')?.npsCategory();
const baseStyles = {
padding: '16px',
borderRadius: '8px',
whiteSpace: 'pre-wrap',
fontFamily: 'monospace',
fontSize: '14px'
};
 
if (npsCategory === 'promoter') {
return { ...baseStyles, backgroundColor: '#d1fae5', borderLeft: '4px solid #10b981' };
} else if (npsCategory === 'detractor') {
return { ...baseStyles, backgroundColor: '#fee2e2', borderLeft: '4px solid #ef4444' };
}
return { ...baseStyles, backgroundColor: '#fef3c7', borderLeft: '4px solid #f59e0b' };
}
});
});
 
// ============================================
// FORM CONFIGURATION
// ============================================
form.configureSubmitButton({
label: 'Submit Feedback'
});
 
form.configureCompletionScreen({
type: 'text',
title: 'Thank You for Your Feedback!',
message: 'Your feedback helps us create better recreation programs for our community. We appreciate you taking the time to share your experience!'
});
}
 

Frequently Asked Questions

When should I send this feedback form?

Send the form within 48 hours of program completion while the experience is fresh. For ongoing classes, consider mid-session and end-of-session surveys to track progress and satisfaction over time.

How do I evaluate instructor performance fairly?

The form includes multi-dimensional instructor evaluation covering communication, expertise, engagement, and supportiveness. Aggregate responses across multiple participants before drawing conclusions, and share constructive feedback with instructors.

Can I use this for youth programs?

Yes, but consider having parents complete the form for children under 13. The form can be customized with age-appropriate language and child-focused evaluation criteria like 'fun factor' and safety.

How do I measure program ROI with this form?

Track satisfaction scores, likelihood to return, and recommendation rates over time. Correlate feedback with registration numbers and retention rates to understand program value and justify budget allocations.

Should I include open-ended questions?

Yes, the form includes optional text fields for detailed feedback. These qualitative responses often provide the most actionable insights for program improvement and new activity ideas.